Avaya Holdings Corp - Company Profile
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Avaya Holdings Corp (Avaya) is a provider of digital communication products, solutions, and services. The company provides unified communications and contact center platforms, applications and devices for all-channel calling, messaging, meetings and team collaboration. It also provides consulting, design and integration, implementation, telecommunication, cloud adoption and migration, management, security, support and learning services. Avaya develops an open development platform for customers and third parties to create custom applications and automated workflows. It serves diverse industries, including financial services, hospitality, media and communications, healthcare, education and public sector. The company markets its products through channel, technology, and business partners. Avaya is headquartered in Durham, North Carolina, the US.
Headquarters
United States of America
Address
Suite 200, 2605 Meridian Parkway, Durham, North Carolina, 27713
Website
avaya.com/en/
Telephone
1 908 9536000
No of Employees
8,063
Industry
Technology and Communications
Revenue (2022)
$2.5B
Avaya Holdings Corp premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| Products and Solutions: | Professional Services |
| Unified Communications | Managed Services |
| Avaya Enterprise Platform | Support Services |
| XYZ | XYZ |
| XYZ | XYZ |
| XYZ | XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2023 | Contracts/Agreements | In March, the company entered into a partnership with Cognigy to deliver next-generation Conversational AI solutions to Avaya’s contact center customers. |
| 2023 | Bankruptcy Filing | In February, the company filed for Chapter 11 bankruptcy. |
| 2022 | Contracts/Agreements | In July, the company and Cupola Teleservices partnered to roll out region’s first AI-powered enterprise learning platform and meet customer demands. |
Competitor Comparison
| Key Parameters | Avaya Holdings Corp | Google LLC | Microsoft Corp | Amazon Web Services Inc | Cisco Systems Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Durham | Mountain View | Redmond | Seattle | San Jose |
| State/Province | North Carolina | California | Washington | Washington | California |
| No. of Employees | 8,063 | 178,234 | 221,000 | 10,000 | 84,900 |
| Entity Type | Private | Private | Public | Private | Public |
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Alan Masarek | Director; President; Chief Executive Officer | Executive Board | 2022 | - |
| Becky Roof | Chief Financial Officer - Interim | Senior Management | 2022 | - |
| Anna-Marie Crowley | Chief Human Resources Officer | Senior Management | - | - |
| Nidal Abou-Ltaif | Senior Vice President; Head - Sales | Senior Management | - | - |
| Todd Zerbe | Senior Vice President - Engineering | Senior Management | 2021 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
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