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Explore the latest trends and actionable insights on the Wireless Telecommunication Services market to inform business strategy and pinpoint opportunities and risks

Fixed Internet Penetration in Hong Kong in 2021

Industry: Internet Access; Internet Services
Current: Other Industry Indicators

Hong Kong in Asia-Pacific has the highest internet penetration of 49% in the fixed internet segment
The major companies in Hong Kong include Hong Kong Broadband Network and China Unicorn Hong Kong
The subscriber base in Hong Kong as of 2021 stood at 3.7 million users

The number of internet users grew globally due to digital transformation through new technologies. The affordability of smartphones and the roll-out of 5G-enabled mobile devices increased the demand for mobile internet connections. The demand from the residential segment also increased over the years, and with the outbreak of the COVID-19 pandemic in 2020, the demand soared. Online businesses remain the major contributors to such growth, with small and large businesses adopting the digital medium to achieve growth and increase customer reach. Businesses recovered to some extent in 2021 with the gradual decrease in COVID-19 cases globally, which led to an increase in the use of the internet by the business segment.

The global internet subscriber base grew 9% in 2021, reaching 6,388 million users. The subscriber base in the fixed-line and mobile internet segments grew 9% and 10%, respectively, in 2021. Most countries reported an increase in the number of internet users and an overall increase in internet penetration, aided by greater digital literacy among users.

Hong Kong in Asia-Pacific has the highest internet penetration of 49% in the fixed internet segment. The subscriber base in Hong Kong as of 2021 stood at 3.7 million users. The growth of fixed-line internet in Hong Kong was propelled by the improvement in digital infrastructure in the country, as companies strive to enhance the users’ experience by providing quality services. Moreover, the increased consumption due to pandemic Covid-19 further supported the increased usage of the internet by fixed line networks as people were prompted to work from home. The major companies in Hong Kong include Hong Kong Broadband Network and China Unicorn Hong Kong. 5G services have been launched in Hong Kong. However, the region has seen restrictions on various websites by government agencies, which reduced internet freedom for its citizens.

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