Assets with high value but no physical presence that provide a business long-term financial value are known as "intangible assets." The identifiable intangible assets of the company are those that can be valued, sold individually from other assets, and separated from other assets. Intellectual property such as patents, trademarks, and copyrights as well as non-cash government grants like broadcasting licenses or airport landing rights are examples of identifiable intangible assets. A trademark is a sign that can be used to distinguish the goods or services of one company from those of other companies. Intellectual property laws protect trademarks. Intangible assets are capitalized at fair value as of the date of acquisition rather than cost when acquired separately.
LivePerson’s gross value of intangible assets surged from $35.58 million in FY2020 to $100.55 million in FY2021, an increase of 182.6%. In FY2021, the company's net value of intangible assets was $85.55 million. Technology, Patents, Trademarks, and Trade names accounted for $90.63 million, $7.99 million, $1.47 million, and $0.46 million respectively, based on the company's calculation of the fair value of identified intangible assets. The company's amortization expense for intangible assets was $5.6 million in FY2021.
The majority of the $45.7 million in total capital expenses in 2021 was spent on software capitalization and the ongoing growth of their co-location facilities. For the fiscal year that ended on December 31, 2021, the company capitalized $36 million in costs related to internal software use. The company's hosted services revenue, which makes up 85.5% of its total revenue, is the primary source of revenue. The company's hosted services revenue grew from $316.35 million in the year 2020 to $401.93 million in the fiscal year 2021, and the hosted service revenue increased by $ 85.57 million.
LivePerson Inc (LivePerson) is a provider of mobile and online messaging technologies. The company offers interaction services through chat, voice, and content delivery across multiple channels including websites, social media, and mobile devices and screens. Its technology allows consumers to connect with businesses through Facebook Messenger, SMS, WhatsApp, Apple Business Chat, Google Rich Business Messenger, and Alexa. The company also offers an online marketplace that connects independent service providers to customers for advice through its mobile and online messaging solutions. It serves the automotive, retail, banking, telecommunications, insurance, government, and travel industries. The company’s business operations span across the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
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