Fixed communications services revenue in Australia to witness growth over next four years despite COVID-19 impact, forecasts GlobalData

The total fixed communications services revenue in Australia is expected to increase at a compounded annual growth rate (CAGR) of 1.3% from US$9.5bn in 2019 to US$10.1bn in 2024, driven by the growth in revenues from the fixed broadband segment, according to GlobalData, a leading data and analytics company.

GlobalData’s Australia Telecom Operators Country Intelligence Report highlights that fixed communications service revenues will however decline in 2020 due to the impact of COVID-19 on the overall ARPU. Fixed voice ARPU will continue with its downward spiral and fall from US$27.64 in 2019 to US$25.53 in 2020. The average fixed broadband ARPU on the other hand will decline from US$49.24 in 2019 to US$48.75 in 2020 due to the free broadband services offered by operators such as Optus amid the COVID-19 lockdown.

Recovery in ARPU levels from 2021 along with increasing fiber-to-the-home/business (FTTH/B) subscriptions on the back of the national broadband network (NBN) project will support the revenue growth in the fixed broadband segment through 2024. Fixed broadband revenues for Australia are set to increase at a 5.9% CAGR during 2019-2024. On the other hand, fixed voice service revenue will decline at a CAGR of 5.7% over 2019-2024, due to falling circuit-switched subscriptions and drop in fixed voice ARPU levels.

Deepa Dhingra, Telecom Analyst at GlobalData, says: “Telstra will lead the fixed voice segment over 2019-2024, driven by its strong foothold in the voice over Internet Protocol (VoIP) segment while its leadership in the fixed-broadband segment will be essentially due to its strong fibre network infrastructure and its multi-play service plans.”

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