Media Center > Press Releases

img1
  • Press Release Retail

    T-Mobile’s ‘Un-carrier’ customer care move hints at its forthcoming pay-TV strategy

    Following yesterday’s news (Wednesday 15 August) that T-Mobile USA is overhauling its customer care with a human-centered approach called ‘Team of Experts’, Tammy Parker, Senior Technology Analyst at GlobalData, a leading data and analytics company, offers her view: “Promoting strong customer support as an Un-carrier feature hints at part of T-Mobile’s planned strategy for challenging...

img1
img1

Filter Media:

Reset