Samsung’s Galaxy Fold’s reported issues raise industry fears, says GlobalData

Following the news that Samsung’s Galaxy Fold is breaking for some early reviewers within days of receiving it:

Emma Mohr-McClune, Service Director at GlobalData, a leading data and analytics company, offers her view:

“So far, we’ve seen around half a dozen different ways to make smartphones fold, and in my opinion, not one of these pioneer models look rugged enough for public presentation or sale at this time.

“This new foldable design innovation triggered much scepticism from the industry analyst community, from the outset.

“The problem is, that in innovating on the basic ‘chocolate-bar’ format of the standard smartphone, original equipment manufacturers (OEMs) have introduced new design vulnerabilities, and that has some significant implications for device lifecycle cost and management.

“Given the anticipated high retail cost of this new design innovation, the device insurance market should certainly be worried about these initial reports.”

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