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Analyst Opinions
Alexa, Pack My Bags – How New Technologies are Changing the Way We Travel
The travel & tourism sector, which was once a monopoly to high-street travel agents, is undergoing a paradigm shift by giving the power of choice to end customers with the help of emerging technologies. Travelers of today have the freedom to plan their tours, manage itineraries, arrange ancillary service from anywhere. The sector draws attention towards e-tourism and empowers travelers to impose agents to opt for customer-centric approaches. The emergence of new technologies, in the wake of the COVID-19 pandemic,...