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Thematic Analysis
NewCloud Services Sector Scorecard – Thematic Intelligence
The thematic screen of GlobalData’s cloud services sector scorecard is led by the global hyperscalers Microsoft, Amazon, and Alibaba, closely followed by Alphabet and IBM. Several suppliers to the cloud services sector also feature in top positions, particularly in networking and data center infrastructure (Cisco, IBM, VMware, HPE, Huawei) and data center colocation (Equinix). Both Alphabet and IBM have fallen in the rankings in recent months due to struggles with their IoT offerings.
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Thematic Analysis
NewIT Services Sector Scorecard – Thematic Intelligence
Companies scoring strongly in the cloud, data analytics, and future of work themes lead the thematic screen of GlobalData’s IT services sector scorecard. The top positions in the thematic ranking are occupied by global IT services giants Accenture, IBM, and Infosys, closely followed by Capgemini and Tata Consultancy Services (TCS). Indian heritage vendors represent four of the top 10 vendors, suggesting they are successfully adapting their strategies to the long-term concern of a declining cost advantage versus their US and...
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Sector Analysis
Business Process Outsourcing (BPO) Market Size (by Technology, Geography, Sector and Size Band), Trends, Drivers and Challenges, Vendor Landscape, Opportunities and Forecast, 2021-2026
Business Process Outsourcing (BPO) Market Report Overview The business process outsourcing (BPO) market size was valued at $316.4 billion in 2021 and will grow at a compounded annual growth rate (CAGR) of more than 4% during the forecast period, 2021-2026. The desire to optimize resource utilization, boost productivity, improve operational scalability, and focus time and resources on core operations has been driving enterprises to adopt BPO. Outsourcing also offers businesses an opportunity to digitally transform their processes by adding new...
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Track & Monitor
IT Services Contracts – Quarterly Review Q1 2022
GlobalData’s IT Services Contracts - Quarterly Review Q1 2022 report provides detailed analysis of the IT services contracts announced in 2022, in terms of their total contract value (TCV), annual contract value (ACV), contract value band, primary IT service type, geographic region, vertical market, and primary vendor. It also provides a summary of the top 10 contracts announced over the course of the year and the key contracts expiring in the next year. The report brings together GlobalData’s research and...
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