AIG – Digital Transformation Strategies

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AIG Digital Transformation Strategies Report Overview

American International Group (AIG) has been focusing on leveraging emerging technologies as a part of its digital transformation strategies. The annual ICT spending of AIG was estimated at $2.5 billion in 2022. A major share of this spending is earmarked for acquiring software, hardware, and ICT services from vendors. AIG is a multi-line insurance group that provides life insurance, property and casualty insurance, retirement products, and other financial services to individuals and businesses.

Total ICT Spending 2022 $2.5 billion
ICT Spend by Function Communications, Data Center, Network, Application, End-User Computing, Service Desk, and Management
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators
External ICT Spend by Segment ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Network and communications, Consulting, and Others
Technology Theme Focus Artificial Intelligence, Big Data, Cloud Computing, Blockchain and IoT

The AIG Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, technology introductions, investments, acquisitions, ICT spending among others.

Digital Transformation Strategies

AIG is continuously investing in emerging technologies to enhance operational efficiencies and simplify operating processes for its distribution partners and customers. AIG uses advanced technologies to capture and analyze data and derive critical insights. It is focusing on artificial intelligence based digital transformation by building AI first apps and software that uses machine learning to aid users. The company uses AI to improve claims processing with algorithms that assess, analyze, escalate, and process claims faster. AIG also utilizes predictive modeling to predict risks and help clients mitigate changing exposures.

To gain more insights on digital transformation strategies and initiatives of AIG, download a free report sample

AIG Technology Theme Focus

AIG is utilizing number of emerging technologies including artificial intelligence, big data, cloud computing, blockchain and IoT to boost operational efficiencies, improve product offerings, enhance the customer experience, and minimize risks.

AIG Technology Theme Focus

AIG Technology Theme Focus

To know about other technology themes under focus for the company, download a free report sample

AIG Technology Initiatives

AIG has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, acquisitions, and technology investments over the past few years. For instance, AIG leverages Beacon’s Annuity Switchboard, a process automated data delivery platform. The platform connects insurers with an ecosystem of distributors and software providers, while automating the maintenance and distribution of annuity rate and product information through an easy-to-use interface. This allows insurance providers to effectively manage and approve all annuity offerings by reducing acquisition costs.

For more insights on other technology initiatives of AIG, download a free report sample

AIG ICT Spend by Function

  • Communications
  • Data center
  • Network
  • Application
  • End-user computing
  • Service desk
  • Management

AIG ICT Spend by Function, 2022(%)

AIG ICT Spend by Function, 2022(%)

For more insights on ICT spending by function, download a free report sample

AIG ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/Consulting firms
  • Specialist outsourcers
  • Systems integrators

AIG ICT Spend by Channel, 2022(%)

AIG ICT Spend by Channel, 2022(%)

For more insights on ICT spending by channel, download a free report sample

AIG External ICT Spend by Segment

  • ICT services
  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • Network and communications
  • Consulting
  • Others

AIG External ICT Spend by Segment

AIG External ICT Spend by Segment

For more insights on external ICT spending by segment, download a free report sample

Scope

This report provides:

  • Insight into AIG’s technology activities.
  • Insights of its digital transformation strategies and technology center & innovation program.
  • Overview of technology initiatives covering partnerships, investments, and acquisitions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets and major ICT contracts.

Reasons to Buy

  • Gain insights into AIG’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships, investments, and acquisitions.

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Table of Contents

Overview                                                                                                   

– Brief information about the company, its business divisions, and its financials

Digital Transformation Strategy

– A summary of key digital strategies/implementation efforts of the company

Accelerators, Incubators, and Other Innovation Programs

– Discusses the company’s key strategic units, innovation labs, incubation and accelerator programs dedicated to technology innovation

Technology Focus

– Lists the technology themes pertinent to the industry the company operates in and highlights the themes adopted by the company

Technology Initiatives

Discussion about all the technology introductions & partnerships the company has entered

Investments                                                                                              

Brief discussion about the investments made by the company to acquire new technologies

Acquisitions                                                                                               

Brief discussion about the acquisitions by the company

Partnership and Investment Network Map                                                   

A bird’s eye view of all the partnerships/investments/acquisitions that the company has made in the last 3-5 years

ICT Budget and Contracts                                                                    

– The company’s ICT budget segregated into hardware, software, and managed IT services

Key Executives                                                                                          

Lists key executives and Digital Transformation Executives of the company, typically the key decision makers/influencers

Frequently asked questions

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