Business Process Outsourcing (BPO) Market Trends and Analysis by Service, Vertical, Enterprise Size, Region, and Segment Forecasts to 2027

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Accessing the in-depth insights from the ‘Business Process Outsourcing (BPO)’ report can help you with:

  • Market size detailing based on service segments, vertical categories, enterprise size, and regional movement.
  • Mapping the entire ecosystem of the value chain and the stages associated with it.
  • Detailed country-level insights with breakdown provided for key market segments.
  • Evaluate potential growth opportunities in service, vertical, and enterprise-size segments supported by comprehensive qualitative commentary.
  • Foresee possible changing dynamics of the sector and align business strategies to capitalize on them.
  • List of major business process outsourcing (BPO) vendors market share

How is our ‘Business Process Outsourcing (BPO) Market’ report different from other reports in the market?

  • The report captures current and futuristic demand for finished Business Process Outsourcing (BPO) across key sectors and countries/regions from 2019 to 2027 in terms of revenue ($ Million)
  • Detailed segmentation by service– Customer Relationship Management (CRM) BPO, Finance and Accounting BPO, Human Resources BPO, Knowledge Process Outsourcing (KPO), Procurement and Supply-Chain BPO, Vertical-specific BPO
  • The report also highlights segmentation at the vertical– Construction, Government, Healthcare, Information Technology, Insurance, Manufacturing, Retail, Retail Banking, Transport and Logistics, and Others
  • The report also highlights segmentation at the enterprise size level– Micro, Small, Medium, Large, and Very Large
  • The study encompasses the identification of the key variables or factors responsible for influencing the market dynamics of the Business Process Outsourcing (BPO) market space. These factors are bifurcated based on their positive and negative attributes into the drivers and restraints.
  • Includes competitive landscape of the market depicting the key market participants and different stakeholders of the market value chain along with a list of raw material manufacturers & suppliers and prospective end users
  • Detailed company profiles for key vendors of the market with a focus on business overview, financial performance, SWOT analysis, key personnel, and strategic initiatives

We recommend this valuable source of information to:

  • Business Process Outsourcing (BPO) Companies
  • Human Resource Companies
  • Manufacturing Companies
  • IT Contractors
  • Government Organizations
  • Consultants and Analysts

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Business Process Outsourcing (BPO) Market Report Overview

The business process outsourcing (BPO) market demand in terms of revenue was valued at $350.2 billion in 2023 and is expected to grow at a compound annual growth rate (CAGR) of more than 5% over the forecast period. The digital transformation with increasing investments in technologies such as artificial intelligence (AI), digital assistants, analytics, robotic process automation (RPA), voice recognition, omnichannel capabilities, and smart IVR is expected to drive market growth.

The digital transformation in enterprises across verticals is leading to an increasing trend of outsourcing critical business functions to BPO service providers. Thus, vendors are focusing on providing customized digital solutions consulting and data analytics services, which are further contributing to their growth in the BPO market.

Business Process Outsourcing (BPO) Market Outlook, 2019-2027 ($ Billion)

Business Process Outsourcing (BPO) Market Outlook, 2019-2027 ($ Billion)

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The BPO market is anticipated to face challenges with stringent data security regulations, increased emotions of trade protectionism to impact offshoring, and in-house process automation over the forecast period. Moreover, investments in new technology by industry vendors are predicted to play an instrumental role in overcoming impending challenges.

The massive increase in the amount of data collected by companies including messages, reviews, feedback, videos, and web browsing, among others is creating the need for service providers who can help in efficiently managing data. Thus, BPO companies are focusing on expanding their services to provide actionable insights and upcoming business opportunities specific to industries such as BFSI, telecommunications, utilities, automotive, and healthcare among others.

Market Size in 2023 $350.2 Billion
CAGR (2022-2027) >5%
Forecast Period 2023 – 2027
Historic Data 2019 – 2022
Service Segment Customer Relationship Management (CRM) BPO, Finance and Accounting BPO, Human Resources BPO, Knowledge Process Outsourcing (KPO), Procurement and Supply-Chain BPO, Vertical-specific BPO
Vertical Segment Construction, Government, Healthcare, Information Technology, Insurance, Manufacturing, Retail, Retail Banking, Transport and Logistics, Others
Enterprise Size Segment Micro (Less than 50), Small (51-250), Medium (251-1,000), Large (1,001- 4,999), and Very Large (5,000+)
Regional Segment North America, Western Europe, Central & Eastern Europe, Asia Pacific, South & Central America and Middle East & Africa
Key Companies Accenture Plc, Aon Plc, Automatic Data Processing Inc, Capita Plc, Concentrix Corp, Conduent Inc, Genpact Ltd, Randstad NV, Capgemini SE, Sitel Worldwide Corp, Tata Consultancy Services Ltd, and Teleperformance SE
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Business Process Outsourcing (BPO) Market Segmentation by Service

Vertical-specific BPO is leading the service segment with a maximum estimated revenue share of around 27% in 2023 and is projected to continue its dominance over the forecast period. The increasing demand for processes such as insurance and annuities policy administration, claims and transaction processing, and credit card analytics for banks and insurers is projected to support segmental growth over the predicted timeline.

Business Process Outsourcing (BPO) Market Analysis by Service, 2023 (%)

Business Process Outsourcing (BPO) Market Analysis by Service, 2023 (%)

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The vertical-specific BPO segment is closely followed by human resources BPO services. The businesses are outsourcing non-revenue generating HR tasks to expert HR service providers. This is because of the rising competitive challenges in the global marketplace that persuade many enterprises to dedicate more time and resources to their core business activities. In addition, outsourcing non-revenue generating tasks frees up valuable human resources for more important business functions such as developing strategies, revenue generation, and promotion to aid overall organizational growth.

Business Process Outsourcing (BPO) Market Segmentation by Enterprise Size

Based on enterprise size, the very large enterprise segment is dominating the BPO market owing to its greater adoption of digital solutions, higher ICT budgets, and higher volume of transactions. These enterprises are projected to lead the market due to their greater propensity to spend on outsourcing their non-core functions.

The micro-enterprises are the fastest-growing business process outsourcing (BPO) segment by enterprise size. The segment is exhibiting the highest estimated CAGR of 6.6% in the BPO market over the forecast period. Micro enterprises with less than 50 employees’ strength mainly focus on their core functionalities and thus outsource non-revenue generating tasks, particularly for efficient utilization of their workforce.

Business Process Outsourcing (BPO) Market Analysis By Enterprise Size, 2023 (%)

Business Process Outsourcing (BPO) Market Analysis By Enterprise Size, 2023 (%)

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Business Process Outsourcing (BPO) Market Segmentation by Vertical

The manufacturing segment led the BPO market with the maximum revenue share and is anticipated to grow at an estimated CAGR of 4.3% over the forecast period. The increasing incorporation of advanced technologies in manufacturing processes such as IoT, AI/ML, robotics, and process automation among others supports the growth of the manufacturing sector. Businesses are outsourcing specific tasks and stages of product development to bring new products to market quickly and efficiently.

The manufacturing segment is estimated to be closely followed by the information technology (IT) sector throughout the forecast timeframe. This is because of the increasing spending on BPO from the IT sector along with the rise in adoption of cloud services & cloud migrations. Furthermore, automation of business processes and cost optimization also are expected to drive the vertical demand. The outsourcing trend around customer support is further projected to aid the segmental growth for the IT sector over the forecast period.

Meanwhile, the retail banking sector is anticipated to grow at the fastest CAGR of 6.6% over the forecast period. This growth is anticipated to be supported by the ongoing incorporation of digital solutions including secured one-time app payment, usage of mobile apps, online payments for shopping and bookings, and online banking. In addition, the option of buy now pay later is predicted to open new avenues for development within this specific sector. Thus, the ongoing digitalization is projected to support the noticeable growth of the retail banking sector.

Business Process Outsourcing (BPO) Market Analysis by Vertical, 2023 (%)

Business Process Outsourcing (BPO) Market Analysis by Vertical, 2023 (%)

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Business Process Outsourcing (BPO) Market Segmentation by Regions

North America accounted for the maximum estimated revenue share of more than 34% in 2023. The presence of several BPO firms in the regional market and the rising adoption of protectionism strategies in the US will boost local employment and economic growth. Enterprises are driven to outsource their processes to domestic vendors, thus driving the BPO market in the region.

Asia Pacific region is anticipated to surpass North America market revenue by 2027 to lead the BPO market with the fastest CAGR of around 7.5% over the forecast period. China is leading the regional market with an estimated highest revenue share in 2023. Moreover, India is projected to exhibit the fastest growth with a revenue CAGR of 10.9% over the forecast period due to being the key outsourcing destination for many foreign companies. In addition, the availability of labor at a relatively low cost, round-the-clock assistance, and sufficient technological capabilities are major factors attracting foreign companies to outsource their services in the Indian BPO market.

Western Europe is the third largest region after the Asia Pacific in the business process outsourcing (BPO) market. The regional revenue is majorly contributed by the UK and Germany. The availability of a skilled workforce, technological infrastructure, and the quality of services offered by the local BPOs are the major factors contributing to the regional market growth. Furthermore, the increasing number of SMEs and startups in the region is anticipated to drive market growth in the future.

Business Process Outsourcing (BPO) Market Analysis by Region, 2023 (%)

Business Process Outsourcing (BPO) Market Analysis by Region, 2023 (%)

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Business Process Outsourcing (BPO) Market – Competitive Landscape

The companies operating in the business process outsourcing (BPO) market offer services as per the requirements of enterprises ranging from marketing, sales & customer service, finance & accounting support, and compliance among others. The companies are continuously involved in the expansion of their product offering to meet the current business requirements that primarily include IT & telecom, human resource, and analytics services.

The key companies in the Business Process Outsourcing (BPO) market include:

  • Accenture Plc
  • Aon Plc
  • Automatic Data Processing Inc
  • Capita Plc
  • Concentrix Corp
  • Conduent Inc
  • Genpact Ltd
  • Randstad NV
  • Capgemini SE
  • Sitel Worldwide Corp
  • Tata Consultancy Services Ltd
  • Teleperformance SE

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Business Process Outsourcing (BPO) Market Segments and Scope

GlobalData Plc has segmented the business process outsourcing (BPO) market report by service, vertical, enterprise size, and region:

Business Process Outsourcing (BPO) Market by Service Outlook (Revenue; $ Million, 2019-2027)

  • Customer Relationship Management (CRM) BPO
  • Finance and Accounting BPO
  • Human Resources BPO
  • Knowledge Process Outsourcing (KPO)
  • Procurement and Supply-Chain BPO
  • Vertical-specific BPO
  • Others

Business Process Outsourcing (BPO) Market by Vertical Outlook (Revenue; $ Million, 2019-2027)

  • Construction
  • Government
  • Healthcare
  • Information Technology
  • Insurance
  • Manufacturing
  • Retail
  • Retail Banking
  • Transport and Logistics
  • Others

Business Process Outsourcing (BPO) Market by Enterprise Size Outlook (Revenue; $ Million, 2019-2027)

  • Micro (Less than 50)
  • Small (51-250)
  • Medium (251-1,000)
  • Large (1,001-4,999)
  • Very Large (5,000+)

Business Process Outsourcing (BPO) Market Regional Outlook (Revenue; $ Million, 2019-2027)

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
    • Netherlands
    • Italy
    • Spain
    • Rest of Europe
  • Asia-Pacific
    • China
    • India
    • Japan
    • South Korea
    • Singapore
    • Australia
    • Rest of Asia Pacific
  • South & Central America
    • Brazil
    • Argentina
    • Colombia
    • Rest of South & Central America
  • Middle East & Africa
    • Saudi Arabia
    • South Africa
    • UAE
    • Rest of Middle East & Africa

Scope

The market intelligence report provides an in-depth analysis of the following –

  • Business Process Outsourcing (BPO) market outlook: analysis as well as historical figures and forecasts of volume and revenue opportunities from service, vertical, enterprise size, and regional segments
  • The competitive landscape: an examination of the positioning of leading players in the business process outsourcing (BPO) market
  • Company Analysis: analysis of the market position of leading providers in the business process outsourcing (BPO) market
  • Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.

Key Highlights

The global business process outsourcing (BPO) market demand in terms of revenue valued at $350.2 Billion in 2023 , growing at a compound annual growth rate (CAGR) of 5.1% from 2022 to 2027. The growing significance of outsourcing non-core business processes in order to increase focus on more important business tasks is likely to drive market growth over the forecast period.

Reasons to Buy

  • This market intelligence report offers a thorough, forward-looking analysis of the global business process outsourcing (BPO) market by service, vertical, enterprise size, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
  • Accompanying GlobalData’s Forecast products, the report examines the assumptions, drivers, deals, strategic initiatives, and trend analysis in Business Process Outsourcing (BPO) markets.
  • Detailed segmentation by service – customer relationship management (CRM) BPO, finance and accounting BPO, human resources BPO, knowledge process outsourcing (KPO), procurement and supply-chain BPO, vertical-specific BPO. The second level of segmentation includes at vertical level – construction, government, healthcare, information technology, insurance, manufacturing, retail, retail banking, transport and logistics, others. The last one is enterprise size – micro (Less than 50), small (51-250), medium (251-1,000), large (1,001- 4,999), and very large (5,000+)
  • The report includes 150+ figures and tables providing in-depth analysis of the market size, forecast, and supporting factors which are tailor-made for an executive-level audience, with enhanced presentation quality.
  • The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in business process outsourcing (BPO) market.
  • The report evaluates the entire value chain of the business process outsourcing (BPO) market space while highlighting the key functions of the industry.
  • The report offers a dedicated list of key vendors and their regional market shares under competitive landscape.

Table of Contents

  • Chapter 1 Executive Summary
  • Chapter 2 Research Scope and Segmentation
  • Chapter 3 Market Overview
  • Chapter 4 Business Process Outsourcing (BPO) – Industry Trend Analysis

    • 4.1 Business Process Outsourcing (BPO) – Industry Value Chain Analysis
    • 4.2 Business Process Outsourcing (BPO) – Porter’s Five Force Analysis
    • 4.3 Business Process Outsourcing (BPO) – PEST Analysis
    • 4.4 Business Process Outsourcing (BPO) – Market Drivers Analysis
    • 4.5 Business Process Outsourcing (BPO) – Market Challenges Analysis
    • 4.6 Business Process Outsourcing (BPO) – Market Opportunities & Recommendations
    • 4.7 Technological Trends
    • 4.8 BPO Consumer and Investment Insight Surveys, 2023
    • 4.9 BPO – M&A Analysis
    • 4.10 BPO – Venture Financing/Private Equity Analysis
    • 4.11 Patent Activity Analysis

  • Chapter 5 Business Process Outsourcing (BPO) Segment Outlook

    • 5.1 Global Market Snapshot
    • 5.2 Global Business Process Outsourcing (BPO) Market – By Service
    • 5.3 Global Business Process Outsourcing (BPO) Market – By Vertical
    • 5.4 Global Business Process Outsourcing (BPO) Market – By Enterprise Size

  • Chapter 6 Business Process Outsourcing (BPO) Regional Outlook

    • 6.1 Global Business Process Outsourcing (BPO) – By Region
    • 6.2 North America Business Process Outsourcing (BPO) Market Snapshot ($ Million)

      • 6.2.1 North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.2.2 North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.2.3 North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.2.4 North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027
      • 6.2.5 US Business Process Outsourcing (BPO) Market ($ Million)

        • 6.2.5.1 US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.2.5.2 US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.2.5.3 US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.2.6 Canada Business Process Outsourcing (BPO) Market ($ Million)

        • 6.2.6.1 Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.2.6.2 Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.2.6.3 Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.2.7 Mexico Business Process Outsourcing (BPO) Market ($ Million)

        • 6.2.7.1 Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.2.7.2 Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.2.7.3 Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

    • 6.3 Asia Pacific Business Process Outsourcing (BPO) Market Snapshot ($ Million)

      • 6.3.1 Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.3.2 Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.3.3 Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.3.4 Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027
      • 6.3.5 China Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.5.1 China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.5.2 China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.5.3 China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.3.6 India Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.6.1 India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.6.2 India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.6.3 India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.3.7 Japan Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.7.1 Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.7.2 Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.7.3 Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.3.8 Australia Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.8.1 Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.8.2 Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.8.3 Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.3.9 South Korea Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.9.1 South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.9.2 South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.9.3 South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.3.10 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.3.10.1 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.3.10.2 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.3.10.3 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

    • 6.4 Western Europe Business Process Outsourcing (BPO) Market Snapshot ($ Million)

      • 6.4.1 Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.4.2 Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.4.3 Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.4.4 Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027
      • 6.4.5 Germany Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.5.1 Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.5.2 Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.5.3 Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.4.6 France Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.6.1 France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.6.2 France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.6.3 France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.4.7 Italy Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.7.1 Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.7.2 Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.7.3 Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.4.8 Spain Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.8.1 Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.8.2 Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.8.3 Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.4.9 UK Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.9.1 UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.9.2 UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.9.3 UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.4.10 Rest of Western Europe Business Process Outsourcing (BPO) Market ($ Million)

        • 6.4.10.1 Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.4.10.2 Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.4.10.3 Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

    • 6.5 South & Central America Business Process Outsourcing (BPO) Market Snapshot

      • 6.5.1 South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.5.2 South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.5.3 South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.5.4 South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027
      • 6.5.5 Brazil Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.5.5.1 Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.5.5.2 Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.5.5.3 Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.5.6 Colombia Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.5.6.1 Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.5.6.2 Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.5.6.3 Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.5.7 Argentina Business Process Outsourcing (BPO) Market ($ Million)

        • 6.5.7.1 Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.5.7.2 Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.5.7.3 Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.5.8 Chile Business Process Outsourcing (BPO) Market ($ Million)

        • 6.5.8.1 Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.5.8.2 Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.5.8.3 Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.5.9 Rest of South & Central America Business Process Outsourcing (BPO) Market ($ Million)

        • 6.5.9.1 Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.5.9.2 Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.5.9.3 Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

    • 6.6 Central & Eastern Europe Business Process Outsourcing (BPO) Market Snapshot ($ Million)

      • 6.6.1 Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.6.2 Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.6.3 Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.6.4 Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

    • 6.7 Middle East & Africa Business Process Outsourcing (BPO) Market Snapshot ($ Million)

      • 6.7.1 Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country 2019-2027
      • 6.7.2 Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
      • 6.7.3 Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
      • 6.7.4 Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027
      • 6.7.5 UAE Business Process Outsourcing (BPO) Market ($ Million)

        • 6.7.5.1 UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.7.5.2 UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.7.5.3 UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.7.6 Saudi Arabia Business Process Outsourcing (BPO) Market ($ Million)

        • 6.7.6.1 Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.7.6.2 Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.7.6.3 Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.7.7 South Africa Business Process Outsourcing (BPO) Market Snapshot ($ Million)

        • 6.7.7.1 South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.7.7.2 South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.7.7.3 South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

      • 6.7.8 Rest of Middle East & Africa Business Process Outsourcing (BPO) Market ($ Million)

        • 6.7.8.1 Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027
        • 6.7.8.2 Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027
        • 6.7.8.3 Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027

  • Chapter 7 Competitive Landscape

    • 7.1 Business Process Outsourcing Growth Innovation Matrix
    • 7.2 Business Process Outsourcing Vendor Market Shares, 2022-23
    • 7.3 Company Profiles Summary

  • Chapter 8 Company Profiles

    • 8.1 Accenture Plc
    • 8.2 Aon Plc
    • 8.3 Automatic Data Processing Inc.
    • 8.4 Capita Plc
    • 8.5 Concentrix Corp.
    • 8.6 Conduent Inc.
    • 8.7 Genpact Ltd.
    • 8.8 Randstad NV
    • 8.9 Capgemini SE
    • 8.10 Sitel Worldwide Corp.
    • 8.11 Tata Consultancy Services Ltd.
    • 8.12 Teleperformance SE.

Table

Table 1: Business Process Outsourcing (BPO) – Porter’s Five Force Analysis

Table 2: Key opportunities and recommendations

Table 3: Global BPO Market By Region ($M), 2019-2027

Table 4: Americas BPO Vendor Market Shares, 2022-23

Table 5: Asia Pacific BPO Vendor Market Shares, 2022-23

Table 6: EMEA BPO Vendor Market Shares, 2022-23

Table 7: Company Profiles Summary, 2023

Figures

Fig 1: Top Business Process Outsourcing (BPO) Country Markets, 2023 vs 2027

Fig 2: Top Business Process Outsourcing (BPO) Market by Region 2023

Fig 3: Top Business Process Outsourcing (BPO) Market by Segmentation

Fig 4: Business Process Outsourcing (BPO) – Industry Value Chain Analysis

Fig 5: Business Process Outsourcing (BPO) – PEST Analysis

Fig 6: BPO Consumer and Investment Insight Surveys, 2023

Fig 7: BPO – M&A Analysis

Fig 8: BPO – Venture Financing/Private Equity Analysis

Fig 9: BPO – Patent Activity Analysis

Fig 10: Global Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Billion)

Fig 11: Global Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Billion)

Fig 12: Global Business Process Outsourcing (BPO) Market Share Estimates & Forecasts, by Vertical, 2019-2027 (%)

Fig 13: Global Business Process Outsourcing (BPO) Market Estimates and Forecasts, by Enterprise Size, 2019-2027 ($ Billion)

Fig 14: Global Business Process Outsourcing (BPO) Market Estimates and Forecasts, by Region, 2019-2027 ($ Billion)

Fig 15: North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 16: North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 17: North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 18: North America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 19: US Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 20: US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 21: US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 22: US Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 23: Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 24: Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 25: Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 26: Canada Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 27: Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 28: Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 29: Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 30: Mexico Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 31: Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 32: Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 33: Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 34: Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 35: China Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 36: China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 37: China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 38: China Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 39: Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 40: Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 41: Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 42: Japan Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 43: India Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 44: India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 45: India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 46: India Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 47: Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 48: Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 49: Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 50: Australia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 51: South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 52: South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 53: South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 54: South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 55: South Korea Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 56: Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 57: Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 58: Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 59: Rest of Asia Pacific Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 60: Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 61: Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 62: Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 63: Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 64: Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 65: Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 66: Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 67: Germany Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 68: France Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 69: France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 70: France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 71: France Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 72: Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 73: Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 74: Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 75: Italy Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 76: Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 77: Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 78: Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 89: Spain Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 80: UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 81: UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 82: UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 83: UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 84: UK Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 85: Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 86: Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 87: Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 88: Rest of Western Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 89: South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 90: South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 91: South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 92: South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 93: Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 94: Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 95: Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 96: Brazil Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 97: Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 98: Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 99: Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 100: Colombia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 101: Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 102: Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 103: Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 104: Argentina Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 105: Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 106: Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 107: Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 108: Chile Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 109: Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 110: Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 111: Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 112: Rest of South & Central America Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 113: Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 114: Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 115: Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 116: Central & Eastern Europe Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 117: Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Country, 2019-2027 ($ Million)

Fig 118: Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019-2027 ($ Million)

Fig 119: Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Billion)

Fig 120: Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Billion)

Fig 121: UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 122: UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 123: UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 124: UAE Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 125: Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 126: Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 127: Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 128: Saudi Arabia Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 129: South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 130: South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service 2019-2027 ($ Million)

Fig 131: South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 132: South Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

Fig 133: Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, 2019-2027 ($ Million)

Fig 134: Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Service, 2019 -2027 ($ Million)

Fig 135: Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Vertical 2019-2027 ($ Million)

Fig 136: Rest of Middle East & Africa Business Process Outsourcing (BPO) Market Estimates & Forecasts, by Enterprise Size 2019-2027 ($ Million)

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