Business to Consumer (B2C) Ecommerce Market Trends and Analysis by Region, Payment Type and Segment Forecast to 2028

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Accessing the in-depth insights from the ‘B2C Ecommerce’ report can help:

  • Gain a valuable understanding of the market size based on payment type and regional markets.
  • Map the entire value chain ecosystem.
  • Identify key market segments with country-level insights.
  • Evaluate growth opportunities in payment-type segments supported by qualitative commentary.
  • Identify market dynamics of the sector and align business strategies to capitalize on them.
  • Analyze recent B2C ecommerce mergers & acquisitions and venture financing.

How is our ‘B2C Ecommerce’ report different from other reports in the market?

  • The report provides a detailed analysis of the market size and forecast in terms of revenue ($Billion) for over 23 countries, including historical and projected data from 2019 to 2028.
  • Detailed segmentation by payment type- online payment and offline payment.
  • The report highlights the use cases of the B2C ecommerce market.
  • The study identifies the key factors influencing the market dynamics of the B2C ecommerce market space. These factors are categorized based on their positive and negative attributes respectively into drivers and challenges.
  • The market timeline covers the major milestones in the journey of the B2C ecommerce market space.
  • The competitive landscape of the market features recent mergers and acquisitions and venture financing to provide insights into competitive trends.
  • Detailed company profiles for key vendors of the market, focusing on business overview, financial performance, SWOT analysis, key personnel, and strategic initiatives.

We recommend this valuable source of information to:

  • B2C Ecommerce Companies
  • Ecommerce Solution Providers
  • M&A Consultants
  • Consulting & Professional Services Firms
  • Venture Capital/Equity Firms

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B2C Ecommerce Market Report Overview

The B2C ecommerce market size revenue was valued at $6.4 trillion in 2023 and is expected to grow at a compound annual growth rate (CAGR) of more than 9% over the forecast period. The market for B2C ecommerce is primarily driven by the increasing number of smartphone users, coupled with the growing internet penetration globally. The convenience associated with online shopping applications, such as the availability of various options at one’s fingertips and doorstep delivery at chosen time slots, is supporting market growth.

The rising trend of personalization for shoppers in the B2C ecommerce sector is supporting the market growth. With the use of advanced technology, ecommerce companies are targeting audiences with personalized recommendations based on similar shoppers, demographics, past orders, or search history. Furthermore, the expanding social media user base is contributing to the growth. Social media platforms are being increasingly used to target specific audiences and promote new retailers or brand highlights.

B2C Ecommerce Market Outlook, 2019–2028 ($Billion)

B2C Ecommerce Market Outlook, 2019–2028 ($Billion)

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Online demand is projected to remain strong over the forecast period, favoring the B2C ecommerce growth, due to the continuously increasing number of online shoppers worldwide. According to Eurostat, in 2023, 75% of internet users bought or ordered goods or services online in the EU. The estimates also show that more than 85% of internet users between the ages of 25-34 bought or ordered goods or services for private use. These figures are further projected to grow with the increasing internet penetration in the coming years.

The growth is further being supported by the high-speed internet connection along with the proliferation of 4G & 5G technology. The increasing internet connection, particularly in emerging economies of Asia Pacific and South & Central America, is driving the growth across the B2C ecommerce sector. According to the International Telecommunication Union (ITU), 5G mobile network coverage has increased to reach 40% of the world population in 2023. This encompasses the coverage of 89% of the population in high-income countries with 5G networks.

The ecommerce sector is highly regulated by global organizations due to the risk of hackers leaking personal information, which can have adverse effects on individuals using these ecommerce platforms. Thus, companies in the industry must ensure compliance with regulations such as the General Data Protection Regulation (GDPR) or risk significant financial penalties, as these ecommerce companies collect large amounts of personal data. This poses a significant challenge to the market growth over the forecast period.

However, implementing strong data security solutions and leveraging available service providers in the industry, can enable companies to overcome these challenges. Service providers use technologies such as encryption or tokenization to secure customer data from being hacked or stolen. As a result, technology giants such as Amazon are partnering with security providers, specializing in various categories such as application security, compliance and privacy, data protection, identity and access management, infrastructure protection, threat detection and response, perimeter protection, and core security.

Market Size (2023) $6,441.2 billion
CAGR (2023 – 2028) > 9%
Forecast Period 2023-2028
Historical Period 2019-2022
Report Scope & Coverage Industry Overview, Revenue Forecast, Regional Analysis, Competitive Landscape, Company Profiles, Growth Trends
Payment Type Segment Online Payment and Offline Payment
Geographies North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Countries US, Canada, Mexico, Germany, Italy, Sweden, Spain, France, UK, Rest of Europe, China, Japan, India, Indonesia, South Korea, Taiwan, Thailand, Australia, Rest of Asia Pacific, South Africa, Saudi Arabia, UAE, Rest of Middle East & Africa, Argentina, Brazil, Chile, Rest of South & Central America
Key Companies Alibaba Group Holding Ltd., Amazon.com Inc., Apple Inc., eBay Inc., JD.com Inc., PDD Holdings Inc., Rakuten Group, Inc., Shopify Inc., Walmart Inc., and Zalando SE
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B2C Ecommerce Market Segmentation by Payment Type

Based on the payment type, the online payment segment is leading the overall B2C ecommerce market and is further projected to grow at the highest CAGR over the forecast timeframe. The advent of mobile payments (m-payments) has moved the industry a step ahead by allowing consumers to purchase goods remotely. One of the recent developments in the m-wallet sector is biometric (fingerprint) payment verification, which reduces the time taken for payment and payment verification by customers through a quick fingerprint scan.

The global trend towards electronic payments is also being driven by the increasing efforts of governmental organizations to provide the required support to service providers. For instance, the Central Asia Regional Economic Cooperation (CAREC) Digital Strategy 2030 launched in February 2022 by the CAREC Secretariat and supported by the Asian Development Bank (ADB), aims to establish a shared CAREC Digital Space. Member countries of the CAREC plan to collaborate to eliminate legal barriers in cross-border trade and harmonize policies to facilitate ecommerce development (including e-payments) across the CAREC region.

B2C Ecommerce Market Share by Payment Type, 2023 (%)

B2C Ecommerce Market Share by Payment Type, 2023 (%)

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The online payment segment is further projected to witness the fastest growth over the estimated period. The emergence of m-commerce or mobile commerce, where transactions are initiated from a mobile device, such as a smartphone or tablet, is rapidly becoming one of the main growth drivers for the ecommerce market globally. This trend is stronger in emerging markets where smartphones are the primary online tools to access the internet.

Ecommerce companies are further considering partnerships with m-wallet providers to speed up the payment verification process and make it more seamless. This is because the availability of a highly secure payment system encourages users to make online purchases. In addition, this leads to a frictionless shopping experience for users, which creates growth opportunities coupled with repetitive purchases by customers.

B2C Ecommerce Market Analysis by Region

The Asia Pacific region is leading the B2C ecommerce market with a revenue share exceeding 44% in 2023. The region has embraced digital technologies and e-commerce, fueled by growing mobile penetration and a tech-savvy population. This has led to the rise of digital platforms, online marketplaces, and fintech solutions, transforming various sectors. China leads the regional market in 2023 and is also a global leader in the B2C ecommerce market. The growth has been supported by a surge in internet users, propelled by a boost in recent years due to notable changes in spending patterns and consumer expectations.

Moreover, India is projected to exhibit the fastest growth over the forecast period with the highest CAGR of more than 21%. India is also one of the world’s fastest-growing ecommerce markets, primarily driven by the emergence of a younger, more tech-savvy generation, growing consumer purchasing power, increasing internet usage, and rising smartphone penetration.

B2C Ecommerce Market Share by Region, 2023 (%)

B2C Ecommerce Market Share by Region, 2023 (%)

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North America is the second largest region led by the US. The US market is technologically mature and is driven by factors such as the increasing use of big data and AI to improve customer experience, which results in higher usage. In addition, these technically advanced data analytics processes help companies predict future trends more accurately and devise strategies accordingly.

Canada is anticipated to exhibit the fastest growth in the regional market during the estimated timeframe. According to the International Trade Administration U.S. Department of Commerce, in 2022, 75% of the Canadian population i.e., around 27 million people were ecommerce users in the country and this figure is expected to grow to 77.6% in 2025. The increasing number of online shoppers is the key factor driving the Canadian ecommerce sector growth.

The B2C ecommerce market is led by the UK in the European region. During the forecast period, Spain is estimated to exhibit the highest growth. Key factors influencing the regional growth include the high internet & smartphone penetration. The Digital Single Market (DSM) initiative, aimed at creating a homogeneous digital marketplace for consumers and businesses is further supporting the regional growth.

B2C Ecommerce Market – Competitive Landscape

B2C ecommerce companies are continuously focusing on investments in R&D and advanced technology to meet the requirements of changing consumer preferences. This leads to strategic collaborations, mergers & acquisitions, new product/service launches, and warehouse optimization. For instance, in Jun 2023, Techstars and eBay announced a partnership to launch Techstars future of ecommerce powered by eBay. This program is designed to support startups with innovative technologies that have the power to shape the future of ecommerce.

Along with this, companies are highly focusing on AI technology owing to its advanced features, which can provide profitable results to ecommerce companies. For instance, in Jun 2023, Google launched GenAI tools for immersive fashion retail. These new AI-based tools aim to provide a realistic and inclusive representation of products, particularly in the fashion industry. It focuses on helping users find clothes that suit various skin tones and body types. The goal is to instill confidence in online shoppers by providing more detailed representations of how clothing will appear on their bodies before making a purchase.

Similarly, Indian e-commerce marketplace Meesho, collaborated with Juniper Networks (Juniper) in Mar 2023 to implement its AI-driven software-defined wide area network (SD-WAN) solution. The deployment aims to enhance network connectivity and uptime for Meesho’s voice-over-internet protocol (VoIP) applications across its partner call centers in India. B2C ecommerce companies continuously strive to develop advanced solutions to enhance the online shopping experience for users. Key market leaders include Alibaba Group Holding Ltd., Amazon.com Inc., Apple Inc., eBay Inc., JD.com Inc., PDD Holdings Inc., Rakuten Group, Inc., Shopify Inc., Walmart Inc., and Zalando SE.

Leading Companies in the B2C Ecommerce Market

  • Alibaba Group Holding Ltd.
  • Amazon.com Inc.
  • Apple Inc.
  • eBay Inc.
  • JD.com Inc.
  • PDD Holdings Inc.
  • Rakuten Group, Inc.
  • Shopify Inc.
  • Walmart Inc.
  • Zalando SE

Other B2C Ecommerce Market Vendors Mentioned

Flipkart.com, SkipTheDishes, Btab Ecommerce Group, Inc., From You Flowers, LLC, FTD, LLC, ASOS plc., Meituan, Mercado Libre, among others.

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B2C Ecommerce Market Segments

GlobalData Plc has segmented the B2C ecommerce market report by payment type and region:

B2C Ecommerce Market Product Outlook (Revenue, $Billion, 2019–2028)

  • Online Payment
  • Offline Payment

B2C Ecommerce Market Regional Outlook (Revenue, $Billion, 2019–2028)

  • North America
    • Canada
    • Mexico
    • US
  • Europe
    • France
    • Germany
    • Italy
    • Sweden
    • Spain
    • UK
    • Rest of Europe
  • Asia Pacific
    • Australia
    • China
    • India
    • Indonesia
    • Japan
    • South Korea
    • Taiwan
    • Thailand
    • Rest of Asia Pacific
  • South & Central America
    • Argentina
    • Brazil
    • Chile
    • Rest of South & Central America
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE
    • Rest of the Middle East & Africa

Scope

The market intelligence report provides an in-depth analysis of the following –

• B2C ecommerce market outlook: analysis as well as historical figures and forecasts of revenue opportunities for payment type and regional segments

• The competitive landscape: an examination of recent mergers & acquisitions and venture financing in the B2C ecommerce market

• Company Analysis: analysis of the market position of leading providers in the B2C ecommerce market

• Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.

Key Highlights

The B2C ecommerce market size revenue was valued at $6.4 trillion in 2023 and is expected to grow at a compound annual growth rate (CAGR) of 9.3% over the forecast period. The B2C ecommerce market growth is primarily driven by the increasing number of smartphone users coupled with the growing internet penetration globally.

Reasons to Buy

• This market intelligence report offers a thorough, forward-looking analysis of the global B2C ecommerce market by payment type and key drivers in a concise format to help executives build proactive and profitable growth strategies.

• Accompanying GlobalData’s Forecast products, the report examines the assumptions, drivers, deals, strategic initiatives, and trend analysis in B2C ecommerce markets.

• Detailed segmentation by payment type – online payment and offline payment

• The report includes 60+ figures and tables providing in-depth analysis of the market size, forecast, and supporting factors which are tailor-made for an executive-level audience, with enhanced presentation quality.

• The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in B2C ecommerce market.

• The report evaluates the entire value chain of the B2C ecommerce market space while highlighting the key players of the industry.

• The report offers a list of recent mergers and acquisitions and a dedicated list of venture financing under competitive landscape.

Key Players

Alibaba Group Holding Ltd.
Amazon.com Inc.
Apple Inc.
eBay Inc.
JD.com Inc.
PDD Holdings Inc.
Rakuten Group, Inc.
Shopify Inc.
Walmart Inc.
Zalando SE

Table of Contents

  • Chapter 1 Executive Summary
  • Chapter 2 Research Scope & Segmentation

    • 2.1. Research Scope & Segmentation
    • 2.2. Market Definitions

  • Chapter 3 Market Overview
  • Chapter 4 B2C Ecommerce – Industry Trend Analysis

  • 4.1. B2C Ecommerce – Industry Value Chain Analysis
  • 4.2. B2C Ecommerce – Market Drivers Analysis
  • 4.3. B2C Ecommerce – Market Challenges Analysis
  • 4.4. B2C Ecommerce – M&A Analysis, 2019-2023
  • 4.5. B2C Ecommerce – Venture Financing, 2019-2023
  • 4.6. Social Media Analytics Dashboard, 2019-2023
  • 4.7. Patent Analytics Dashboard, 2019-2023
  • 4.8. B2C Ecommerce – Technological Trends
  • 4.9. B2C Ecommerce – Regulatory Trends
  • 4.10. B2C Ecommerce-Use Cases
  • Chapter 5 B2C Ecommerce Segment Outlook

  • 5.1. Market Snapshot, 2019 – 2028 ($Billion)
  • 5.2. B2C Ecommerce Market – By Region, 2019 – 2028 ($Billion)
  • 5.3. B2C Ecommerce Market – By Payment Type, 2019 – 2028 ($Billion)
  • Chapter 6 B2C Ecommerce- Regional Outlook ($Billion)

  • 6.1. B2C Ecommerce Market – Regional Deep Dive
  • 6.2. North America B2C Ecommerce Market Snapshot

    • 6.2.1. North America B2C Ecommerce Market By Country, 2019 – 2028 ($Billion)
    • 6.2.2. North America B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)
    • 6.2.3. Canada

      • 6.2.3.1. Canada B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.2.4. Mexico

      • 6.2.4.1. Mexico B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.2.5. US

      • 6.2.5.1. US B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

  • 6.3. Europe B2C Ecommerce Market Snapshot

    • 6.3.1. Europe B2C Ecommerce Market By Country, 2019 – 2028 ($Billion)
    • 6.3.2. Europe B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)
    • 6.3.3. France

      • 6.3.3.1. France B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.4. Germany

      • 6.3.4.1. Germany B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.5. Italy

      • 6.3.5.1. Italy B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.6. Sweden

      • 6.3.6.1. Sweden B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.7. Spain

      • 6.3.7.1. Spain B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.8. UK

      • 6.3.8.1. UK B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.3.9. Rest of Europe

      • 6.3.9.1. Rest of Europe B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

  • 6.4. Asia Pacific B2C Ecommerce Market Snapshot

    • 6.4.1. Asia Pacific B2C Ecommerce Market By Country, 2019 – 2028 ($Billion)
    • 6.4.2. Asia Pacific B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

      • 6.4.2.1. Australia
      • 6.4.2.2. Australia B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.3. China

      • 6.4.3.1. China B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.4. India

      • 6.4.4.1. India B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.5. Indonesia

      • 6.4.5.1. Indonesia B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.6. Japan

      • 6.4.6.1. Japan B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.7. South Korea

      • 6.4.7.1. South Korea B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.8. Taiwan

      • 6.4.8.1. Taiwan B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.9. Thailand

      • 6.4.9.1. Thailand B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.4.10. Rest of Asia Pacific

      • 6.4.10.1. Rest of Asia Pacific B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

  • 6.5. South & Central America B2C Ecommerce Market Snapshot

    • 6.5.1. South & Central America B2C Ecommerce Market By Country, 2019 – 2028 ($Billion)
    • 6.5.2. South & Central America B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)
    • 6.5.3. Argentina

      • 6.5.3.1. Argentina B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.5.4. Brazil

      • 6.5.4.1. Brazil B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.5.5. Chile

      • 6.5.5.1. Chile B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.5.6. Rest of South & Central America

      • 6.5.6.1. Rest of South & Central America B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

  • 6.6. Middle East & Africa B2C Ecommerce Market Snapshot

    • 6.6.1. Middle East & Africa B2C Ecommerce Market By Country, 2019 – 2028 ($Billion)
    • 6.6.2. Middle East & Africa B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)
    • 6.6.3. South Africa

      • 6.6.3.1. South Africa B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.6.4. Saudi Arabia

      • 6.6.4.1. Saudi Arabia B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.6.5. UAE

      • 6.6.5.1. UAE B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

    • 6.6.6. Rest of Middle East & Africa

      • 6.6.6.1. Rest of Middle East & Africa B2C Ecommerce Market By Payment Type, 2019 – 2028 ($Billion)

  • Chapter 7 B2C Ecommerce- Competitive Landscape

  • 7.1. B2C Ecommerce Market-Recent Mergers & Acquisitions
  • 7.2. B2C Ecommerce Market-Venture Financing
  • Chapter 8 B2C Ecommerce – Company Profiles

  • 8.1. Alibaba Group Holding Ltd.
  • 8.2. Amazon.com Inc.
  • 8.3. Apple Inc.
  • 8.4. eBay Inc.
  • 8.5. JD.com Inc.
  • 8.6. PDD Holdings Inc.
  • 8.7. Rakuten Group, Inc.
  • 8.8. Shopify Inc.
  • 8.9. Walmart Inc.
  • 8.10. Zalando SE
  • Chapter 9 Research Methodology

  • 9.1. Research Methodology Steps
  • 9.2. Market Study
  • 9.3. Research
  • 9.4. Analysis
  • 9.5. Quality Control
  • Chapter 10 About GlobalData

Table

  • Table 1 Technological Trends
  • Table 2 Regulatory Trends
  • Table 3 B2C Ecommerce Market-Recent Mergers
  • Table 4 B2C Ecommerce Market-Acquisitions, 2024
  • Table 5 B2C Ecommerce Market-Recent Venture Financing, 2024

Figures

  • Fig 1 Top B2C Ecommerce country markets, 2023 vs 2028
  • Fig 2 B2C Ecommerce Market Snapshot
  • Fig 3 B2C Ecommerce Market by Region, 2023 ($Billion)
  • Fig 4 B2C Ecommerce Market Trends
  • Fig 5 B2C Ecommerce Market-Segmentation
  • Fig 6 B2C Ecommerce Market-Seven Concepts of Personalization
  • Fig 7 B2C Ecommerce Market- Seven Concepts of Frictionless Shopping Online
  • Fig 8 B2C Ecommerce – Industry Value Chain Analysis
  • Fig 9 B2C Ecommerce M&A Deals Volume, 2019-2023
  • Fig 10 B2C Ecommerce M&A Deals Value ($M), 2019-2023
  • Fig 11 Geographical Representation: B2C Ecommerce M&A Deals Volume (%) & Value ($M), 2019-2023
  • Fig 12 B2C Ecommerce VF Deals Volume, 2019-2023
  • Fig 13 B2C Ecommerce VF Deals Value ($M), 2019-2023
  • Fig 14 Geographical Representation: B2C Ecommerce VF Deals Volume (%) & Value ($M), 2019-2023
  • Fig 15 Ecommerce Market – Total Number of Posts, 2019-2023
  • Fig 16 Ecommerce Market – Top Hashtags on Social Media, 2019-2023
  • Fig 17 Contributor Types with Total Number of Posts, 2023
  • Fig 18 Top Ecommerce influencers on Social Media
  • Fig 19 File/Grants Trend in Ecommerce, 2021-2023
  • Fig 20 Ecommerce Patents: Trending Sectors by Total Publications, 2019-2023
  • Fig 21 Top Patent Assignees for Ecommerce by Total Publications, 2019-2023
  • Fig 22 Geographical Distribution: Ecommerce Patents by Total Publication, 2019-2023
  • Fig 23 B2C Ecommerce Market – Revenue Opportunity Forecast, 2019-2028 ($Billion)
  • Fig 24 B2C Ecommerce Market Estimates & Forecasts, by Region, 2019 – 2028 ($Billion)
  • Fig 25 B2C Ecommerce Market Share Estimates & Forecasts, by Payment Type, 2019 – 2028 (%)
  • Fig 26 North America B2C Ecommerce Market Estimates & Forecasts, 2019 – 2028 ($Billion)
  • Fig 27 North America B2C Ecommerce Market Estimates & Forecasts, by Country, 2019 – 2028 ($Billion)
  • Fig 28 North America B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 29 Canada B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 30 Mexico B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 31 US B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 32 Europe B2C Ecommerce Market Estimates & Forecasts, 2019 – 2028 ($Billion)
  • Fig 33 Europe B2C Ecommerce Market Estimates & Forecasts, by Country, 2019 – 2028 ($Billion)
  • Fig 34 Europe B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028
  • Fig 35 France B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 36 Germany B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 37 Italy B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 38 Sweden B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 39 Spain B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 40 UK B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 41 Rest of Europe B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 42 Asia Pacific B2C Ecommerce Market Estimates & Forecasts, 2019 – 2028 ($Billion)
  • Fig 43 Asia Pacific B2C Ecommerce Market Estimates & Forecasts, by Country, 2019 – 2028 ($Billion)
  • Fig 44 Asia Pacific B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 45 Australia B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 46 China B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 47 India B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 48 Indonesia B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 49 Japan B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 50 South Korea B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 51 Taiwan B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 52 Thailand B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 53 Rest of Asia Pacific B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 54 South & Central America B2C Ecommerce Market Estimates & Forecast Rate, 2019 – 2028 ($Billion)
  • Fig 55 South & Central America B2C Ecommerce Market Estimates & Forecasts, by Country, 2019 – 2028 ($Billion)
  • Fig 56 South & Central America B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 57 Argentina B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 58 Brazil B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 59 Chile B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 60 Rest of South & Central America B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 61 Middle East & Africa B2C Ecommerce Market Estimates & Forecasts, 2019 – 2028 ($Billion)
  • Fig 62 Middle East & Africa B2C Ecommerce Market Estimates & Forecasts, by Country, 2019 – 2028 ($Billion)
  • Fig 63 Middle East & Africa B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 64 South Africa B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 65 Saudi Arabia B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 66 UAE B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)
  • Fig 67 Rest of Middle East & Africa B2C Ecommerce Market Estimates & Forecasts, by Payment Type 2019 – 2028 ($Billion)

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“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at Business to Consumer (B2C) Ecommerce Market Trends and Analysis by Region, Payment Type and Segment Forecast to 2028 in real time.

  • Access a live Business to Consumer (B2C) Ecommerce Market Trends and Analysis by Region, Payment Type and Segment Forecast to 2028 dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.