Capital A Berhad – Enterprise Tech Ecosystem Series

Pages: 20 Published: April 18, 2022 Report Code: GDDT0529ES

Capital A Berhad (Capital A) has been banking on emerging technologies to further its digital transformation journey. The annual ICT spending of Capital A was estimated at $10.7 million in 2021. A major share of this spending is earmarked for acquiring ICT services, software, and hardware from vendors. Capital A Berhad is a Malaysia-based investment holding company that owns and operates several synergistic travel and lifestyle businesses, including AirAsia airlines (AirAsia), airasia Digital, Santan restaurant chain, GTR ground handling service, Asia Digital Engineering (ADE), IKHLAS mobile services, and a grocery delivery service.

The Capital A – digital transformation strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, technology introductions, investments, acquisitions, ICT spending among others.

Digital Transformation Strategies

AirAsia has been leveraging big data and ML to digitally transform its aircraft maintenance operations and improve customer engagement on its website and Airasia superapp. The airline has installed thousands of sensors on each aircraft to collect operational data and analyze it to improve efficiency. AirAsia is tapping into the cloud to capture, store, process, and analyze a growing volume of data for solving complex business problems and improving revenues. For instance, the company uses Google Cloud’s BigQuery enterprise data warehouse to store, analyze, and visualize data sourced from its mobile applications, websites, and systems.

To gain more insights on digital transformation strategies and initiatives of Capital A, download a free report sample

Capital A Technology Theme Focus

Capital A is utilizing a number of emerging technologies including artificial intelligence, big data, and IoT to improve operational efficiency, offer better services to its customers and drive growth.

Capital A Technology Theme Focus

Capital A Technology Theme Focus

To know about other technology themes under focus for the company, download a free report sample

Capital A Technology Initiatives

Capital A has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, acquisitions, and technology investments over the past few years.

For instance, AirAsia partnered with to automate repetitive tasks. The partnership allows AirAsia to use’s AI-enabled robotic process automation (RPA) platform called AUTOMATE platform to automate repetitive tasks. Similarly, it partnered with Oracle to simplify financial operations. The partnership allows AirAsia to use Oracle Enterprise Resource Planning (ERP) cloud to centralize and streamline its financial operations. The ERP cloud provides AirAsia’s financial team with a single source of truth for all financial and procurement operations, and helps the team manage global account reconciliation, and author and publish financial reports.

For more insights on other technology initiatives of Capital A, download a free report sample

Capital A ICT Spend by Function

  • Communications
  • Data center
  • Network
  • Applications
  • End-user computing
  • Service desk
  • Management

Capital A ICT Spend by Function

Capital A ICT Spend by Function

For more insights on ICT spending by function, download a free report sample

Capital A ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/Consulting firms
  • Specialist outsourcers
  • Systems integrators

Capital A ICT Spend by Channel

Capital A ICT Spend by Channel

For more insights on ICT spending by channel, download a free report sample

Capital A External ICT Spend by Segment

  • ICT services
  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • Network and communications
  • Consulting
  • Others

Capital A External ICT Spend by Segment

Capital A External ICT Spend by Segment

For more insights on external ICT spending by segment, download a free report sample

Capital A – Digital Transformation Strategies Overview

Total ICT Spending 2021 $10.7 million
ICT Spend by Function Communications, Data Center, Network, Application, End-User Computing, Service Desk, and Management
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators
External ICT Spend by Segment ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Network and communications, Consulting, and Others
Technology Theme Focus Artificial Intelligence, Big Data, and IoT

This report provides:

  • Insight into Capital A’s technology activities.
  • Insights of its digital transformation strategies and technology center & innovation program.
  • Overview of technology initiatives covering partnerships, investments, and acquisitions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets and major ICT contracts.

Reasons to Buy

  • Gain insights into Capital A’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships, investments, and acquisitions.

Key Players

Netcore Cloud




Google cloud


Bobble AI



GE Aviation




MG Group

Table of Contents

Table of Contents


Digital Transformation Strategy

Accelerators and Incubators

Technology Focus

Technology Initiatives

Venture Arm: Air Asia Digital

Partner Network Map

ICT Budget

Key Executives

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