Christmas in United Kingdom (UK) 2018 – Consumer Dynamics and Spending Habits

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"Christmas in the UK – 2018", report forms part of GlobalData's Retail Occasions series, and offers a comprehensive insight into the consumer dynamics and spending habits of consumers for Christmas. The report analyses the market, the major players, the main trends, and consumer attitudes.

Despite the festive period proving a challenge for retailers, consumers’ shift in focus towards more high quality products meant shoppers were more interested in value for money rather than just low prices.

While 35.1% of consumers said they spent more on items for Christmas this year compared to Christmas 2017, this rise in spending was both more carefully planned for some and more heavily credit-financed for others.

Scope

– Despite more consumers investing in Christmas – penetration rose 6.4ppts to 91.6%, a higher proportion of gift recipients intend to return or have already returned Christmas gifts.

– Over one fifth of consumers bought a stocking in 2018, with average spend increasing to £28.72, up from £21.78 last year. As stockings are made up of a selection of smaller items, retailers should ensure they have a selection of low-cost stocking fillers to capture consumer spend on this high-penetration item.

– Free from alternatives are increasing in popularity year-on-year as the quality and availability of products improve – retailers are expanding and enhancing their ranges to cater for a wider variety of diets including vegan , gluten free and dairy free.

Reasons to Buy

– Use our in-depth consumer insight to learn which areas within Christmas shopping are most important to ensure that product offerings are catering to the needs and wants of customers.

– Understand what drives consumers to use a retailer for their purchases, such as convenience, value for money and delivery options in order to maximise sales potential.

– Use our in-depth analysis of the leading retailers for Christmas in order to understand how to appeal shoppers and increase market share.

ASDA
Homebase
Marks & Spencer
Matalan
New Look
Accessorize
Debenhams
Topshop
& Other Stories
Zara Home
Tiger
Primark
River Island
ASOS
Tesco
John Lewis
Sainsbury's
Boots
Morrisons
Amazon
Iceland
Waitrose
Co-op
Aldi
Lidl
Argos
Card Factory
Next
Superdrug
Wilko
Facebook
Twitter
Instagram
Pinterest
Toys R Us
Smyths Toys
The Entertainer
Tesco Direct
Etsy
Notonthehighstreet.com
The Body Shop
Lush
Thorntons
Home Bargains
B&M
Waterstones
The Works
WH Smith
Poundland
Lakeland
Sports Direct
JD Sports
Shoe Zone
Clarks
Nike
HMV
Apple/iTunes
CEX
The Range
Paperchase
TK Maxx
H&M
Zara
Pandora
H. Samuel
Warren James
Swarovski
Goldsmiths
Beaverbrooks
GAME
Dixons Carphone
Very.co.uk
AO
B&Q
Dobbies
Adidas
Footlocker
Screwfix
Clintons
Dunelm
IKEA
Richer Sounds
DFS
Oak Furniture Land

Table of Contents

Table of Contents

THE KEY FINDINGS

The Key Findings

Quality items are becoming more important for Christmas shoppers

Fewer consumers funded Christmas purchases using their salary, instead using savings and credit options

Returns continue to plague the Christmas gifting category

Trend insight – stores

Trend insight – online

CONSUMER ATTITUDES

Key findings

Buying dynamics

Financial wellbeing

Financial spending

Christmas spending

Christmas statements

Retailer selection

Retailer ratings – grocers

Retailer ratings – non-food retailers

Christmas stockings

Secret Santa

Christmas returns

Social media

Seasonal food and drink

Key findings

Retailer selection

Channel usage

Device usage

Fulfilment

Retailer used

Retailer selection

Spending

Buying dynamics

Gifts

Key findings

Store selection

Channel usage

Device usage

Fulfilment

Average spend

Recipient

Retailer used

Buying dynamics

Festive items

Key findings

Retailer selection

Channel usage

Device usage

Fulfilment

Average spend

Retailer used

Buying dynamics

Christmas gift bags

Christmas advent calendar

Buying dynamics

Items for the home

Key findings

Retailer selection

Channel usage

Device usage

Fulfilment

Spending

Retailer used

Buying dynamics

Methodology

Technical details: consumer survey work

Table

List of Tables

Retailer ratings across key measures – grocers, 2018

Retailer ratings across key measures – non-food retailers, 2018

Number of Christmas returns by product category, 2018

Products purchased – Christmas sweet products, 2017 & 2018

Products purchased – Christmas savoury products, 2017 & 2018

Products purchased – meat, fish and free from alternatives, 2017 and 2018

Products purchased – fruit & vegetables, 2017 & 2018

Products purchased – alcoholic beverages, 2017 & 2018

Products purchased – non-alcoholic beverages, 2018

Products purchased – books, 2017 & 2018

Products purchased – clothing & accessories, 2017 & 2018

Retailers used – clothing & accessories, 2017 & 2018

Products purchased – health & beauty, 2017 & 2018

Retailers used – health & beauty, 2017 & 2018

Products purchased -food gifts, 2017 & 2018

Retailers used – food gifts, 2017 & 2018

Products purchased – alcohol gifts, 2017 & 2018

Retailers used – alcohol gifts, 2017 & 2018

Products purchased – books, 2017 & 2018

Retailers used – books, 2017 & 2018

Products purchased – toys & games, 2017 & 2018

Retailers used – toys & games, 2017 & 2018

Products purchased – footwear, 2017 & 2018

Retailers used – footwear, 2017 & 2018

Products purchased – music & video, 2017 & 2018

Retailers used – music & video, 2017 & 2018

Products purchased – homewares, 2017 & 2018

Retailers used – homewares, 2017 & 2018

Products purchased – money, 2017 & 2018

Products purchased – electricals, 2017 & 2018

Retailers used – electricals, 2017 & 2018

Products purchased – stationery, 2017 & 2018

Retailers used – stationery, 2017 & 2018

Products purchased – vouchers & gift cards, 2017 & 2018

Products purchased – leather goods, 2017 & 2018

Retailers used – leather goods, 2017 & 2018

Products purchased – fine jewellery and watches, 2017 & 2018

Retailers used – fine jewellery and watches, 2017 & 2018

Products purchased – computers, 2017 & 2018

Retailers used – computers, 2017 & 2018

Products purchased – garden items, 2017 & 2018

Retailers used – garden items, 2017 & 2018

Products purchased – experience, 2017 & 2018

Products purchased – sports, 2017 & 2018

Retailers used – sports, 2017 & 2018

Products purchased – DIY, 2017 & 2018

Retailers used – DIY, 2017 & 2018

Products purchased – Christmas trees & decorations, 2017 & 2018

Retailers used – Christmas trees & decorations, 2017 & 2018

Products purchased – Christmas wrapping & cards, 2017 & 2018

Retailers used – Christmas wrapping & cards, 2017 & 2018

Products purchased – festive home products, 2017 & 2018

Retailers used – festive home products, 2017 & 2018

Retailers used – Christmas crackers, 2017 & 2018

Retailers used – Christmas advent calendar, 2017 & 2018

Products purchased – party clothing & accessories, 2017 & 2018

Retailers used – party clothing & accessories, 2017 & 2018

Products purchased – electricals, 2017 & 2018

Retailers used – electricals, 2017 & 2018

Products purchased – furniture, 2017 & 2018

Retailers used – furniture, 2017 & 2018

Products purchased – homewares, 2017 & 2018

Retailers used – homewares, 2017 & 2018

Figures

List of Figures

Christmas 2018 shopper penetration (by demographic and by region) & 2017 penetration

Christmas shopper profile (by demographic & by region), 2018

Financial wellbeing compared to last year, 2017 & 2018

How consumers financed Christmas spending, 2017 & 2018

Christmas spending compared to last year, 2017 & 2018

Agreement statements about Christmas, 2018

Success of retailers at promoting or communicating Christmas deals, 2018

Christmas stockings received penetration 2018 (by demographic and by region) & 2017 penetration

Christmas stockings given penetration 2018 (by demographic and by region) & 2017 penetration

Christmas stockings average spend, 2017 & 2018

Christmas stockings bought, 2017 & 2018

Secret Santa penetration 2018 (by demographic and by region) & 2017 penetration

Secret Santa budget, 2017 & 2018

Secret Santa bought for, 2017 & 2018

Secret Santa budget spending patterns, 2018

Christmas returns penetration 2018 (by demographic and by region) & 2017 penetration

Number of Christmas returns 2018 (by demographic) & 2017 overall

Reasons for returning Christmas presents, 2018

Social media use and influence on purchases of Christmas presents, 2018

Drivers of food & drink retailer selection, 2018 and ppt change on 2017

Consumers using each channel for purchasing seasonal food and drink, 2018 (browsed and purchased)

Consumers using each device for seasonal food and drink purchases, 2018 (browsed and purchased)

Fulfilment options for seasonal food and drink purchases made online, 2017 & 2018

Retailers shopped at for seasonal food and drink, 2017 & 2018 and ppt change on 2017

Top 10 retailers most shopped at for seasonal food and drink, 2017 & 2018 and ppt change on 2017

Consumers switching from their usual main retailer, 2018 by demographic & 2017 overall

Top 10 retailers consumers switched to, 2017 & 2018 and ppt change on 2017

Reasons for switching main retailer, 2018 and ppt change on 2017

Seasonal food and non-alcoholic beverage spend by retailer, 2018 and £ change on 2017

Seasonal alcoholic beverages spend by retailer, 2018 and £ change on 2017

Overall food and drink penetration 2018 (by demographic) & 2017 penetration

Christmas sweet products 2018 (by demographic) & 2017 penetration

Christmas savoury products 2018 (by demographic) & 2017 penetration

Meat, fish and free from alternatives 2018 (by demographic) & 2017 penetration

Fruit & vegetables 2018 (by demographic) & 2017 penetration

Alcoholic beverages 2018 (by demographic) & 2017 penetration

Non-alcoholic beverages 2018 (by demographic)

Overall seasonal food & drink planned/impulse purchases, and by category, 2017 & 2018

Drivers of gifts retailer selection, 2018 & ppt change on 2017

Consumers using each channel for purchasing Christmas gifts, 2018 (browsed and purchased)

Consumers using each device for Christmas gift shopping purchases, 2018 (browsed and purchased)

Fulfilment options for Christmas gift purchases made online, 2017 & 2018

Average spend on Christmas gifts by product category, 2018 and £ change on 2017

Who consumers bought Christmas gifts for, 2018 and ppt change on 2017

Retailers shopped at for gifts, 2017 & 2018 and ppt change on 2017

Overall gift penetration 2018 (by demographic) & 2017 penetration

Clothing & accessories penetration 2018 (by demographic) & 2017 penetration

Health & beauty penetration 2018 (by demographic) & 2017 penetration

Food gifts penetration 2018 (by demographic) & 2017 penetration

Alcohol gifts penetration 2018 (by demographic) & 2017 penetration

Books penetration 2018 (by demographic) & 2017 penetration

Toys & games penetration 2018 (by demographic) & 2017 penetration

Footwear penetration 2018 (by demographic) & 2017 penetration

Music & video 2018 (by demographic) & 2017 penetration

Homewares penetration 2018 (by demographic) & 2017 penetration

Money penetration 2018 (by demographic) & 2017 penetration

Electricals penetration 2018 (by demographic) & 2017 penetration

Stationery penetration 2018 (by demographic) & 2017 penetration

Voucher & gift cards penetration 2018 (by demographic) & 2017 penetration

Leather goods penetration 2018 (by demographic) & 2017 penetration

Fine jewellery & watches penetration 2018 (by demographic) & 2017 penetration

Computers penetration 2018 (by demographic) & 2017 penetration

Garden items penetration 2018 (by demographic) & 2017 penetration

Experience penetration 2018 (by demographic) & 2017 penetration

Sports penetration 2018 (by demographic) & 2017 penetration

DIY penetration 2018 (by demographic) & 2017 penetration

Overall gift planned/impulse purchases, and by sector 2017 & 2018

Overall gift personalisation, and by sector, 2017 & 2018

Drivers of retailer selection for festive items, 2018 and ppt change on 2017

Consumers using each channel for festive item purchases, 2018 (browsed and purchased)

Consumers using each device for festive item purchases, 2018 (browsed and purchased)

Fulfilment options for festive item purchases made online, 2017 & 2018

Average spend on festive items, 2018 and £ change on 2017

Retailers shopped at for festive items, 2017 & 2018 and ppt change on 2017

Overall festive items penetration 2018 (by demographic) & 2017 penetration

Christmas trees and decorations penetration 2018 (by demographic) & 2017 penetration

Christmas tree purchasing dynamics, by real & artificial trees, 2018

Christmas lights purchasing dynamics, by internal & external lights, 2018

Christmas wrapping & cards penetration 2018 (by demographic) & 2017 penetration

Types of gift bags purchased, 2018

Festive home products penetration 2018 (by demographic) & 2017 penetration

Christmas crackers penetration 2018 (by demographic) & 2017 penetration

Christmas advent calendar penetration 2018 (by demographic) & 2017 penetration

Christmas advent calendar bought for, 2017 & 2018

Types of products included in Christmas advent calendars, 2017 & 2018

Party clothing & accessories penetration 2018 (by demographic) & 2017 penetration

Overall festive items planned/impulse purchases, and by product category, 2017 & 2018

Overall gift personalisation, and by product category, 2017 & 2018

Drivers of items for the home retailer selection, 2018 and ppt change from 2017

Consumers using each channel for items for the home, 2018 (browsed and purchased)

Consumers using each device for items for the home, 2018 (browsed and purchased)

Consumers using each fulfilment option for items for the home, 2017 & 2018

Average spend on items for the home by category, 2018 and £ change from 2017

Retailers shopped at for items for the home, 2017 & 2018 and ppt change from 2017

Overall items for the home penetration 2018 (by demographic) & 2017 penetration

Electricals penetration 2018 (by demographic) & 2017 penetration

Furniture penetration 2018 (by demographic) & 2017 penetration

Homewares penetration 2018 (by demographic) & 2017 penetration

Overall items for the home planned/impulse purchases, and by sector, 2017 & 2018

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