Expedia Group Inc. – Digital Transformation Strategies
Powered by
All the vital news, analysis, and commentary curated by our industry experts.
Expedia Digital Transformation Strategies Overview
Expedia Group, Inc. (Expedia Group) is implementing innovative technologies to enhance its operations and provide better customer service. AI, cloud, digital payments, and virtual and augmented reality are among the key technologies under focus for the company. The annual ICT spending of Expedia is estimated at $729.6 million for 2023. A major share of this spending is earmarked for acquiring software, hardware, networks, and communications from vendors.
Expedia is a US-based online travel company operating through three reportable segments namely Retail, B2B, and trivago. The retail segment offers a wide range of travel and advertising services to customers across the world through several brands including Brand Expedia, Hotels.com, and Vrbo. Brand Expedia is a full-service online travel brand offering a wide range of travel products and services to customers across the world. Hotel.com markets lodging accommodations, while Vrbo runs an online marketplace for the alternative accommodations industry. The B2B segment comprises the Expedia Partner Solutions (EPS) business which partners with global travel and non-travel businesses including airlines, online retailers, offline travel agents, financial institutions, and corporate travel management companies that market Expedia Group rates to their customers. trivago is a hotel search brand. It allows customers to compare prices from hundreds of hotel booking websites.
The ’Expedia Digital Transformation Strategies’ report will act as a reference point to understand the company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology partnerships, technology introductions, investments, and ICT spending among others.
Total ICT Spending 2023 | $729.6 million |
ICT Spend by Function | Data Center, Communications, Network, Application, End-User Computing, Management, and Service Desk |
ICT Spend by Channel | Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems Integrators |
External ICT Spend by Segment | Software (Including Cloud SaaS), Hardware (Including Cloud IaaS), ICT Services, Consulting, Network and Communications, and Others |
Technology Theme Focus | AI, Cloud, Digital Payments, and Virtual and Augmented Reality |
Enquire & Decide | Discover the perfect solution for your business needs. Enquire now and let us help you make an informed decision before making a purchase. |
Buy the Full Report to Get More Insights on the Digital Transformation Strategies of Expedia
Digital Transformation Strategies
In 2023, Expedia deployed two OpenAI plug-ins to engage with travelers within the ChatGPT chatbot as well as the Expedia application. The Expedia ChatGPT plug-in allows users, who begin planning their trips on the ChatGPT chatbot, to book flights, cars, and hotels on the Expedia website. The other plug-in, which resides within the Expedia application, answers several questions including sights to see, best times to visit the sights, and places to stay.
Buy the Full Report to Know More About Other Digital Transformation Strategies and Initiatives of Expedia
Expedia Technology Theme Focus
Expedia is implementing innovative technologies to enhance its operations and provide better customer service. AI, cloud, digital payments, and virtual and augmented reality are among the technologies the company is focusing on.
Expedia Technology Focus
Buy the Full Report to Know About Other Technology Themes Under Focus for the Company
Expedia Technology Initiatives
Expedia has been involved in several strategic technology partnerships and collaborations, technology roll outs, acquisitions, and technology investments over the past few years. For instance, in 2023, Expedia launched Project Explorer a generative AI-driven trip planning tool on Expedia’s mobile app for iOS devices. It streamlines the process of planning different types of trips and discovering new destinations by providing personalized options based on budget, season, location, and interests.
Buy the Full Report for More Insights on Other Technology Initiatives of Expedia
Expedia ICT Spend by Function
- Data Center
- Communications
- Network
- Applications
- End-user Computing
- Management
- ICT Service Desk
Expedia ICT Spend by Function, 2023 (%)
Buy the Full Report for More Insights on Expedia’s ICT Spending by Function
Expedia ICT Spend by Channel
- Internal Development and Maintenance
- Technology Vendors (Direct)
- Local Resellers
- Telcos
- ICT Services Providers/Consulting Firms
- Specialist Outsourcers
- Systems Integrators
Expedia ICT Spend by Channel, 2023 (%)
Buy the Full Report for More Insights on Expedia’s ICT Spending by Channel
Expedia External ICT Spend by Segment
- Software (Including Cloud SaaS)
- Hardware (Including Cloud IaaS)
- ICT Services
- Consulting
- Network and Communications
- Others
Expedia External ICT Spend by Segment, 2023 (%)
Buy the Full Report for More Insights on Expedia’s External ICT Spending by Segment
Scope
This report provides:
- Insight into Expedia’s technology activities.
- Overview of technology initiatives covering partnerships, technology introductions, investments, and acquisitions.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets.
Reasons to Buy
- Gain insights into Expedia’s technology operations.
- Gain insights into its technology strategies and innovation initiatives.
- Gain insights into its technology themes under focus.
- Gain insights into its various partnerships, technology introductions, acquisitions, and investments.
AWS
Klarna
Lufthansa
Track My Shuttle
Stasher
Alice
Traveloka
CanadaStays
Pillow
ApartmentJet.
Table of Contents
Frequently asked questions
-
What was the total ICT spending of Expedia in 2023?
The annual ICT spending of Expedia was estimated at $729.6 million in 2023.
-
Which function accounted for the highest ICT spending for Expedia in 2023?
Network accounted for the highest ICT spending by function for Expedia in 2023.
-
Which channel accounted for the highest ICT spending for Expedia in 2023?
Internal development and maintenance accounted for the highest ICT spending by channel for Expedia in 2023.
-
Which segment accounted for the highest external ICT spending for Expedia in 2023?
Software accounted for the highest external ICT spending by segment for Expedia in 2023.
-
What are the key technology themes in focus for Expedia?
AI, cloud, digital payments, and virtual and augmented reality are some of the key technological themes in focus for Expedia.
Get in touch to find out about multi-purchase discounts
reportstore@globaldata.com
Tel +44 20 7947 2745
Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.