Marriott International Inc – Digital Transformation Strategies
Powered by
All the vital news, analysis, and commentary curated by our industry experts.
Marriott International Digital Transformation Strategies Report Overview
Marriott has been focusing on leveraging artificial intelligence and data analytics technologies as a part of its digital transformation strategies. The annual ICT spending of Marriott was estimated at $564.2 million in 2021. A major share of this spending is earmarked for acquiring hardware, network and communications, and ICT services from vendors. Marriott is a hospitality service provider that operates hotels and restaurants, franchises and licenses hotels, residential and timeshare properties under several luxury, premium and select brand names.
The Marriott digital transformation strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, product launches, technology introductions, investments, ICT spending among others.
Digital Transformation Strategies
Marriott International is focused on growing its engagement levels with guests by interacting with them through a variety of channels, including mobile app, digital guest services, contactless check-in and check-out, chat, service requests, mobile key, and more. It offers a range of services to its customers through its mobile app, with and tailored services. It also provides customized content to Marriott Rewards members to personalize their services during travel and stay. The app’s Mobile Requests feature enables visitors to engage with the hotel’s staff for special requests. Through these initiatives, the company aims to offer more convenience to customers using technologies.
To gain more insights on digital transformation strategies and initiatives of Marriott, download a free report sample
Marriott Technology Theme Focus
Marriott is utilizing number of emerging technologies including big data, cloud, and smart robotics to improve operational efficiency, and enhance customer experiences.
Marriott Technology Theme Focus
To know about other technology themes under focus for the company, download a free report sample
Marriott Technology Initiatives
Marriott has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, and technology investments over the past few years.
For instance, Marriott has piloted its proprietary solution that leverages AI technologies building information modeling (BIM) platform, to enhance efficiencies in hotel design process for its owners across Asia-Pacific. The solution provides intelligent cloud and 3D reference throughout the entire life cycle of a project, by creating a virtual hotel. This helps to enhance efficiencies, increased speed-to-market and reduce costs.
For more insights on other technology initiatives of Marriott, download a free report sample
Marriott ICT Spend by Function
- Communications
- Data center
- Network
- Application
- End-user computing
- Service desk
- Management
Marriott ICT Spend by Function
For more insights on ICT spending by function, download a free report sample
Marriott ICT Spend by Channel
- Internal development and maintenance
- Technology vendors (direct)
- Local resellers
- Telcos
- ICT services providers/Consulting firms
- Specialist outsourcers
- Systems integrators
Marriott ICT Spend by Channel
For more insights on ICT spending by channel, download a free report sample
Marriott External ICT Spend by Segment
- ICT services
- Software (including Cloud SaaS)
- Hardware (including Cloud Iaas)
- Network and communications
- Consulting
- Others
Marriott External ICT Spend by Segment
For more insights on external ICT spending by segment, download a free report sample
Marriott Digital Transformation Strategies Overview
Total ICT Spending 2021 | $564.2 million |
ICT Spend by Function | Communications, Data Center, Network, Application, End-User Computing, Service Desk, and Management |
ICT Spend by Channel | Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators |
External ICT Spend by Segment | ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Network and communications, Consulting, and Others |
Technology Theme Focus | Big Data, Cloud, and Smart Robotics |
This report provides:
- Insight into Marriott’s technology activities.
- Insights of its digital transformation strategies and technology center & innovation program.
- Overview of technology initiatives covering product launches, partnerships, and investments.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets and major ICT contracts.
Reasons to Buy
- Gain insights into Marriott’s technology operations.
- Gain insights into its technology strategies and innovation initiatives.
- Gain insights into its technology themes under focus.
- Gain insights into its various product launches, partnerships, and investments.
Alibaba
Buxton
Volara
StayNTouch
Oracle
Nuvola
IBM
Amadeus
Samsung
Legrand
Lifewtr
Bear Robotics
Aethon
Verizon Media
Amavitae
Grab
Chase Card Services
Alibaba
AXN
Uber
Zomato
Expedia
Cloud5 Communications
Expedia
Ant Group
Rakuten Group
Groups360
Accenture Plc
Table of Contents
Frequently asked questions
-
What was the total ICT spending of Marriott in 2021?
The annual ICT spending of Marriott was estimated at $564.2 million in 2021.
-
What are the key ICT spending categories by function for Marriott?
The key ICT spending categories by function for Marriott are communications, data center, network, application, end-user computing, service desk, and management.
-
What are the key ICT spending categories by channel for Marriott?
The key ICT spending categories by channel for Marriott are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.
-
What are the key external ICT spending categories by segment for Marriott?
The key external ICT spending categories by segment for Marriott are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), network and communications, consulting, and others.
-
What are the key technology themes in focus for Marriott?
The key technological theme in focus for Marriott are big data, cloud, and smart robotics.
Get in touch to find out about multi-purchase discounts
reportstore@globaldata.com
Tel +44 20 7947 2745
Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.