Personal Accident and Health Insurance in the Netherlands, Key Trends and Opportunities to 2020

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GlobalData’s 'Personal Accident and Health Insurance in the Netherlands, Key Trends and Opportunities to 2020' report provides a detailed outlook by product category for the Dutch personal accident and health insurance segment, and a comparison of the Dutch insurance industry with its regional counterparts.

It provides key performance indicators such as written premium, incurred loss, loss ratio, commissions and expenses, combined ratio, total assets, total investment income and retentions during the review period (2011–2015) and forecast period (2015–2020).

The report also analyzes distribution channels operating in the segment, gives a comprehensive overview of the Dutch economy and demographics, and provides detailed information on the competitive landscape in the country.

The report brings together GlobalData’s research, modeling and analysis expertise, giving insurers access to information on segment dynamics and competitive advantages, and profiles of insurers operating in the country. The report also includes details of insurance regulations, and recent changes in the regulatory structure.

Scope

This report provides a comprehensive analysis of the personal accident and health insurance segment in the Netherlands:

• It provides historical values for the Dutch personal accident and health insurance segment for the report’s 2011–2015 review period, and projected figures for the 2015–2020 forecast period.

• It offers a detailed analysis of the key categories in the Dutch personal accident and health insurance segment, and market forecasts to 2020.

• It provides a comparison of the Dutch personal accident and health insurance segment with its regional counterparts

• It provides an overview of the various distribution channels for personal accident and health insurance products in the Netherlands.

• It profiles the top personal accident and health insurance companies in the Netherlands, and outlines the key regulations affecting them.

Key Highlights

• Solvency II came into force in Netherlands on January 1, 2016. It is based on three pillars: risk-based quantitative requirements, governance and supervision, and disclosure and transparency.

• The EU has enforced the Markets in Financial Instruments (MIFID II), Packaged Retail Investment Products (PRIPs) and the Insurance Mediation Directive to ensure transparency for consumers over fees paid for insurance and the values they should receive.

• The Dutch personal accident and health segment is moderately concentrated, with the 10 leading companies accounting for 71.1% of the segment’s total gross written premium in 2015.

Reasons to Buy

• Make strategic business decisions using in-depth historic and forecast market data related to the Dutch personal accident and health insurance segment, and each category within it.

• Understand the demand-side dynamics, key market trends and growth opportunities in the Dutch personal accident and health insurance segment.

• Assess the competitive dynamics in the personal accident and health insurance segment.

• Identify growth opportunities and market dynamics in key product categories.

• Gain insights into key regulations governing the Dutch insurance industry, and their impact on companies and the industry's future.

Zilveren Kruis Achmea Zorgverzekeringen NV,Centrale Zorgverzekeraars Groep, Zorgverzekeraar ua OWM,VGZ Zorgverzekeraar NV,Menzis Zorgverzekeraar NV,UnivéZorg NV,IZA Zorgverzekeraar NV,De Friesland Zorgverzekeraar NV,Zorg en Zekerheid Zorgverzekeraarua OWM,Ohra Ziektekosten,IZZ Zorgverzekeraar NV

Table of Contents

1 Key Facts and Highlights

2 Executive Summary

3 Economy and Demographics

4 Segment Outlook

4.1 Regional Comparison

4.2 Segment Indicators

4.2.1 Gross written premium and penetration

4.2.2 Claims

4.2.3 Profitability

4.2.4 Assets and investments

5 Outlook by Category

5.1 Personal Accident Insurance

5.1.1 Premium

5.1.2 Claims

5.1.3 Profitability

5.2 Health Insurance

5.2.1 Premium

5.2.2 Claims

5.2.3 Profitability

5.3 Travel Insurance

5.3.1 Premium

5.3.2 Claims

5.3.3 Profitability

6 Distribution Channel Outlook

6.1 Analysis by Distribution Channel

7 Competitive Landscape

7.1 Company Profiles

7.1.1 Zilveren Kruis Achmea Zorgverzekeringen NV – company overview

7.1.2 Centrale Zorgverzekeraars Groep, Zorgverzekeraar ua OWM – company overview

7.1.3 VGZ Zorgverzekeraar NV – company overview

7.1.4 Menzis Zorgverzekeraar NV – company overview

7.1.5 Univé Zorg NV – company overview

8 Governance, Risk and Compliance

8.1 Legislation Overview and Historical Evolution

8.2 Latest Changes in Regulation

8.3 Legislation and Market Practice by Type of Insurance

8.3.1 Life insurance

8.3.2 Property insurance

8.3.3 Motor insurance

8.3.4 Liability insurance

8.3.5 Marine, aviation and transit insurance

8.3.6 Personal accident and health insurance

8.4 Compulsory Insurance

8.4.1 Marine insurance

8.4.2 Aviation liability insurance

8.4.3 Motor third-party liability insurance

8.4.4 Health insurance

8.4.5 Social insurance system

8.4.6 Professional indemnity insurance for alternative investment fund managers

8.4.7 Professional indemnity insurance for insurance intermediaries

8.4.8 Clinical trials liability insurance

8.4.9 Liability for ships with respect to oil pollution

8.5 Supervision and Control

8.5.1 International Association of Insurance Supervisors

8.5.2 European Insurance and Occupational Pensions Authority

8.5.3 The Authority for the Financial Markets

8.5.4 Dutch Central Bank

8.5.5 Federation of European Risk Management Associations

8.5.6 Dutch Association of Insurers

8.6 Non-Admitted Insurance Regulation

8.6.1 Overview

8.6.2 Intermediaries

8.6.3 Market practices

8.6.4 Fines and Penalties

8.7 Company Registration and Operations

8.7.1 Type of insurance organization

8.7.2 Establishing a local company

8.7.3 Foreign ownership

8.7.4 Types of license

8.7.5 Capital requirements

8.7.6 Solvency margin

8.7.7 Reserve requirements

8.7.8 Investment regulations

8.7.9 Statutory return requirements

8.7.10 Fee structure

8.8 Taxation

8.8.1 Insurance premium or policy taxation

8.8.2 Withholding taxes on premium paid overseas

8.8.3 Corporate tax

8.8.4 VAT

8.8.5 Captives

8.9 Legal System

8.9.1 Introduction

8.9.2 Access to court

8.9.3 Alternative dispute resolution

9 Databook

9.1 Policies and Premium

9.2 Claims and Expenses

9.3 Assets and Investments

9.4 Direct Marketing and E-Commerce

9.5 Insurance Brokers and Agencies

9.6 Personal Accident Insurance

9.7 Health Insurance

9.8 Health Insurance by Product

9.9 Travel Insurance

10 Definitions and Methodology

10.1 Definitions

10.2 Methodology

11 About GlobalData

11.1 Contact GlobalData

11.2 About GlobalData

11.3 GlobalData’s Services

11.4 Disclaimer

Table

Table 1: Dutch Personal Accident and Health Insurance – Key Facts, 2015

Table 2: Dutch Personal Accident and Health Insurance – Segment Shares of the Top Insurers, 2015

Table 3: Dutch Government Credit Ratings

Table 4: Dutch Personal Accident and Health Insurance – Gross Written Premium (EUR Billion and US$ Billion), 2011–2015

Table 5: Dutch Personal Accident and Health Insurance – Penetration (%), 2011–2015

Table 6: Dutch Personal Accident and Health Insurance – Gross Written Premium (EUR Billion and US$ Billion), 2015–2020

Table 7: Dutch Personal Accident and Health Insurance – Penetration (%), 2015–2020

Table 8: Dutch Personal Accident and Health Insurance – Premium per Capita (EUR and US$), 2011–2015

Table 9: Dutch Personal Accident and Health Insurance – Premium per Capita (EUR and US$), 2015–2020

Table 10: Dutch Personal Accident and Health Insurance – Paid Claims (EUR Billion and US$ Billion), 2011–2015

Table 11: Dutch Personal Accident and Health Insurance – Paid Claims (EUR Billion and US$ Billion), 2015–2020

Table 12: Dutch Personal Accident and Health Insurance – Profitability Ratio (%), 2011–2015

Table 13: Dutch Personal Accident and Health Insurance – Profitability Ratio (%), 2015–2020

Table 14: Dutch Personal Accident and Health Insurance – Total Assets (EUR Billion and US$ Billion), 2011–2015

Table 15: Dutch Personal Accident and Health Insurance – Total Assets (EUR Billion and US$ Billion), 2015–2020

Table 16: Dutch Personal Accident and Health Insurance – Total Investment Income (EUR Million and US$ Million), 2011–2015

Table 17: Dutch Personal Accident and Health Insurance – Total Investment Income (EUR Million and US$ Million), 2015–2020

Table 18: Dutch Personal Accident and Health Insurance – Investment Portfolio (EUR Billion), 2011–2015

Table 19: Dutch Personal Accident and Health Insurance – Investment Portfolio (EUR Billion), 2015–2020

Table 20: Dutch Personal Accident and Health Insurance – Direct Written Premium by Category (EUR Billion), 2011–2015

Table 21: Dutch Personal Accident and Health Insurance – Direct Written Premium by Category (EUR Billion), 2015–2020

Table 22: Dutch Personal Accident Insurance – Direct Written Premium (EUR Billion and US$ Billion), 2011–2015

Table 23: Dutch Personal Accident Insurance – Direct Written Premium (EUR Billion and US$ Billion), 2015–2020

Table 24: Dutch Personal Accident Insurance – Paid Claims (EUR Billion and US$ Billion), 2011–2015

Table 25: Dutch Personal Accident Insurance – Paid Claims (EUR Billion and US$ Billion), 2015–2020

Table 26: Dutch Personal Accident Insurance – Loss Ratio (%), 2011–2015

Table 27: Dutch Personal Accident Insurance – Loss Ratio (%), 2015–2020

Table 28: Dutch Health Insurance – Direct Written Premium by Sub-Category (EUR Billion), 2011–2015

Table 29: Dutch Health Insurance – Direct Written Premium by Sub-Category (EUR Billion), 2015–2020

Table 30: Dutch Health Insurance – Paid Claims (EUR Billion and US$ Billion), 2011–2015

Table 31: Dutch Health Insurance – Paid Claims (EUR Billion and US$ Billion), 2015–2020

Table 32: Dutch Health Insurance – Loss Ratio (%), 2011–2015

Table 33: Dutch Health Insurance – Loss Ratio (%), 2015–2020

Table 34: Dutch Travel Insurance – Direct Written Premium (EUR Million), 2011–2015

Table 35: Dutch Travel Insurance – Direct Written Premium (EUR Million), 2015–2020

Table 36: Dutch Travel Insurance – Paid Claims (EUR Million and US$ Million), 2011–2015

Table 37: Dutch Travel Insurance – Paid Claims (EUR Million and US$ Million), 2015–2020

Table 38: Dutch Travel Insurance – Loss Ratio (%), 2011–2015

Table 39: Dutch Travel Insurance – Loss Ratio (%), 2015–2020

Table 40: Dutch Personal Accident and Health Insurance – Direct Written Premium by Distribution Channel (EUR Billion), 2011–2015

Table 41: Dutch Personal Accident and Health Insurance – Direct Written Premium by Distribution Channel (EUR Billion), 2015–2020

Table 42: Dutch Personal Accident and Health Insurance – Percentage of Direct Written Premium, by Distribution Channel, 2011–2020

Table 43: Dutch Personal Accident and Health Insurance – Market Shares of Leading Insurers (%), 2015

Table 44: Zilveren Kruis Achmea Zorgverzekeringen NV – Key Facts

Table 45: Zilveren Kruis Achmea Zorgverzekeringen NV – Key Financials (EUR Million), 2011–2015

Table 46: Centrale Zorgverzekeraars Groep, Zorgverzekeraar u.a. OWM – Key Facts

Table 47: Centrale Zorgverzekeraars Groep, Zorgverzekeraar u.a. OWM – Key Financials (EUR Million), 2011–2015

Table 48: VGZ Zorgverzekeraar NV – Key Facts

Table 49: VGZ Zorgverzekeraar NV – Key Financials (EUR Million), 2011–2015

Table 50: Menzis Zorgverzekeraar NV – Key Facts

Table 51: Menzis Zorgverzekeraar NV – Key Financials (EUR Million), 2011–2015

Table 52: Univé Zorg NV – Key Facts

Table 53: Univé Zorg NV – Key Financials (EUR Million), 2011–2015

Table 54: The Netherlands – Insurance Regulatory Framework Key Features

Table 55: The Netherlands – Life Insurance Regulatory Framework

Table 56: The Netherlands – Property Insurance Regulatory Framework

Table 57: The Netherlands – Motor Insurance Regulatory Framework

Table 58: The Netherlands – Liability Insurance Regulatory Framework

Table 59: The Netherlands – Minimum Cover for Aircraft Third-Party Liability per Accident per Aircraft

Table 60: The Netherlands – Corporate Tax Rates for the Financial Year 2017

Table 61: Dutch Personal Accident and Health Insurance Industry – Policies and Premium, 2011–2015

Table 62: Dutch Personal Accident and Health Insurance Industry – Policies and Premium, 2015–2020

Table 63: Dutch Personal Accident and Health Insurance – Claims and Expenses, 2011–2015

Table 64: Dutch Personal Accident and Health Insurance – Claims and Expenses, 2015–2020

Table 65: Dutch Personal Accident and Health Insurance – Assets and Investments, 2011–2015

Table 66: Dutch Personal Accident and Health Insurance – Assets and Investments, 2015–2020

Table 67: Dutch Personal Accident and Health Insurance – Direct Marketing and E-Commerce, 2011–2015

Table 68: Dutch Personal Accident and Health Insurance – Direct Marketing and E-Commerce, 2015–2020

Table 69: Dutch Personal Accident and Health Insurance – Insurance Brokers and Agencies, 2011–2015

Table 70: Dutch Personal Accident and Health Insurance – Insurance Brokers and Agencies, 2015–2020

Table 71: Dutch Personal Accident and Health Insurance – Personal Accident Insurance, 2011–2015

Table 72: Dutch Personal Accident and Health Insurance – Personal Accident Insurance, 2015–2020

Table 73: Dutch Personal Accident and Health Insurance – Health Insurance, 2011–2015

Table 74: Dutch Personal Accident and Health Insurance – Health Insurance, 2015–2020

Table 75: Dutch Personal Accident and Health Insurance – Health by Product, 2011–2015

Table 76: Dutch Personal Accident and Health Insurance – Health by Product, 2015–2020

Table 77: Dutch Personal Accident and Health Insurance – Travel Insurance, 2011–2015

Table 78: Dutch Personal Accident and Health Insurance – Travel Insurance, 2015–2020

Table 79: Insurance Industry Definitions

Figures

Figure 1: Dutch Real GDP (EUR Billion), 2011–2020

Figure 2: Dutch Consumer Price Inflation (%), 2011–2020

Figure 3: Dutch Current Account Balance as Percentage of GDP (%), 2011–2015

Figure 4: EUR–US$ Exchange Rate, 2011–2020

Figure 5: Dutch Unemployment Rate, 2011–2020

Figure 6: Dutch Population by Age Group, 1995–2025

Figure 7: Dutch Personal Accident and Health Insurance Penetration – Regional Comparison (%), 2015

Figure 8: Dutch Insurance Segment Direct Written Premium Shares – Regional Comparison (%), 2015

Figure 9: Dutch Personal Accident and Health Insurance – Gross Written Premium (EUR Billion), 2011–2020

Figure 10: Dutch Personal Accident and Health Insurance – Penetration (%), 2011–2020

Figure 11: Dutch Personal Accident and Health Insurance – Premium per Capita (EUR), 2011–2020

Figure 12: Dutch Personal Accident and Health Insurance – Paid Claims (EUR Billion), 2011–2020

Figure 13: Dutch Personal Accident and Health Insurance – Profitability Ratio (%), 2011–2020

Figure 14: Dutch Personal Accident and Health Insurance – Total Assets (EUR Billion), 2011–2020

Figure 15: Dutch Personal Accident and Health Insurance – Total Investment Income (EUR Million), 2011–2020

Figure 16: Dutch Personal Accident and Health Insurance – Investment Portfolio (EUR Billion), 2011–2020

Figure 17: Dutch Personal Accident and Health Insurance – Investment Portfolio Dynamics by Category, 2011–2020

Figure 18: Dutch Personal Accident and Health Insurance – Direct Written Premium by Category (EUR Billion), 2011–2020

Figure 19: Dutch Personal Accident and Health Insurance – Direct Written Premium Dynamics by Category, 2011–2020

Figure 20: Dutch Personal Accident Insurance – Direct Written Premium (EUR Billion), 2011–2020

Figure 21: Dutch Personal Accident Insurance – Paid Claims (EUR Billion), 2011–2020

Figure 22: Dutch Personal Accident Insurance – Earned Premium, Incurred Loss and Loss Ratio (EUR Billion and %), 2011–2020

Figure 23: Dutch Health Insurance – Direct Written Premium by Sub-Category (EUR Billion), 2011–2020

Figure 24: Dutch Health Insurance – Paid Claims (EUR Billion), 2011–2020

Figure 25: Dutch Health Insurance – Earned Premium, Incurred Loss and Loss Ratio (EUR Billion and %), 2011–2020

Figure 26: Dutch Travel Insurance – Direct Written Premium (EUR Million), 2011–2020

Figure 27: Dutch Travel Insurance – Paid Claims (EUR Million), 2011–2020

Figure 28: Dutch Travel Insurance – Earned Premium, Incurred Loss and Loss Ratio (EUR Billion and %), 2011–2020

Figure 29: Dutch Personal Accident and Health Insurance – Direct Written Premium by Distribution Channel (%), 2011, 2015 and 2020

Figure 30: Dutch Personal Accident and Health Insurance – Market Shares of Leading Insurers (%), 2015

Figure 31: The Netherlands – The Three Pillars of Solvency II

Figure 32: The Netherlands – Insurance Supervision and Control at Various Levels

Figure 33: The Netherlands – Insurance Regulatory Frameworks for Company Registration and Operation

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