Hong Kong’s retail financial services landscape is very concentrated, with the top four banks accounting for the bulk of the market. HSBC in particular holds a dominant position in all four product sectors we examined. Consumers have traditional attitudes and tend to favor banks with established reputations and branch networks. Most products are still purchased in-branch, and this poses challenges for newer, digital-only providers.

Scope

Verdict Financial’s “Retail Banking Country Snapshot: Hong Kong 2016” reviews the retail banking sector in Hong Kong, with a particular focus on the current account, savings, mortgage, and personal loans markets. It includes both market-level data and insight from our Retail Banking Insight Survey.

The report offers insight into:

• How consumers in Hong Kong take out and use their financial products, and how this has changed in recent years.

• Which providers dominate the current account, savings, mortgage, and loan markets, and what factors persuaded their customers to choose them.

• The extent to which consumers are using online and mobile channels to research, take out, and use their financial products.

Reasons to Buy

Future proof your strategy with market sizing, forecasts, and analysis of key developments currently affecting Hong Kong’s retail banking sector.

Target consumers with inside knowledge of their true behaviors and attitudes, with detailed analysis from our proprietary insight.

Learn about the impact new entrants and distribution channels will have on the market.

Key Players

Bank of China
Citibank
Hang Seng Bank
HSBC
Standard Chartered
WeLend.

Table of Contents

ATTITUDES

CURRENT ACCOUNTS

CHANNEL USE

SAVINGS ACCOUNTS

MORTGAGES

PERSONAL LOANS

BANK INFRASTRUCTURE & REGULATION

List of Tables

N/A

List of Figures

N/A

$3,450

Can be used by individual purchaser only

$10,350

Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

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