Retail Banking Market Insights: Poland

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The current account sector's competitive dynamics are driven by five large banks. The top three providers claim more than half (54%) of main current accounts. Polish consumers tend to choose providers on the basis of branch location and reputational factors Switching rates are low in Poland compared to the global average of 17%. Pull factors prompt consumers to switch providers. Polish savers are cautious, with around 6 in 10 saving to protect themselves against unforeseen events and a third saving for retirement. A desire for an honest brand is among the top three consumer characteristics. The mortgage market in Poland will grow at a modest rate of 6.6% over the next few years. More than 8 in 10 mortgage holders in Poland have opted for a repayment product rather than an interest-only loan, suggesting that consumers prefer a safer and more straightforward approach to repaying their loan. Around a third of Polish consumers have a personal loan, and consumer lending in Poland is dependent on overall economic development. The personal loans market is dominated by PKO Bank Polski, mBank, and Credit Agricole with 53% of loans held with these three providers. More than a third of the population use smartphones in Poland, implying a large potential market for mobile-delivered financial services. The Polish regulatory authorities are focusing on strengthening the banking sector further.

Scope

Verdict Financial’s Retail Banking Market Insights: Country Snapshot Poland is a review of the retail banking sector in Poland, with a particular focus on the current account, savings, mortgage, and personal loan markets. It includes both market-level data and insight from our global consumer survey.

• Overview of Poland’s banking sector.

• Insight into Polish consumer preferences and their reasons for taking out particular financial products.

• Learn about the main providers dominating the current account, savings, mortgage, and loan markets and the different factors persuading customers to choose them.

• Discover the extent to which consumers are using online and mobile channels to research, take out, and use their financial products.

Reasons to Buy

Future proof your strategy with market sizing, forecasts, and analysis of key developments currently affecting Poland’s retail banking sector.

Target consumers with inside knowledge of their true behaviors and attitudes, with detailed analysis from our proprietary insight.

Learn about the impact new entrants and distribution channels will have on the market.

PKO Bank Polski
mBank
ING Bank
Credit Agricole
Deutsche Bank
Alior Bank
BOS Bank
Millennium bank
Bank ZachodK
Bank Pekao
Citi Handlowy
Getin Bank
BGZ BNP Paribas
Dominetbank.pl
Raiffeisen Polbank
Orange Finance
Narodowy Bank Polski

Table of Contents

CURRENT ACCOUNTS

SAVINGS ACCOUNTS

MORTGAGES

PERSONAL LOANS

BANK INFRASTRUCTURE & REGULATION

Table

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Figures

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Frequently asked questions

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