Retail Technology – Report Bundle (5 Reports)
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All the vital news, analysis, and commentary curated by our industry experts.
Retail Technology Market Bundle Report Overview
Retailers that embrace technology and adapt their traditional business model will be best placed to compete alongside ecommerce disruptors. Ecommerce has grown at a rate which few retailers had anticipated, particularly since the COVID-19 pandemic. Therefore, retailers must accelerate digital transformation to improve online shopping experience.
As a part of this bundle, you will gain access to in-depth insights available in the following reports:
- Thematic Research: AI in Retail & Apparel
- Thematic Research: Customer Loyalty in Apparel
- Thematic Research: Delivery Innovation in Apparel
- Thematic Research: Online Payments in Apparel
- Thematic Research: Augmented Reality in Retail and Apparel
Report 1: AI in Retail and Apparel – Thematic Research
Retailers are striving to improve the online shopping experience by launching various technology-driven initiatives on their websites, aimed at enabling customers to make sound purchase decisions and reduce the chances of order returns. Technologies like AI and machine learning, and their positive implication over other technologies like geolocation, augmented reality, and virtual reality, are heavily enhancing the experience. For instance, retailers including L’Oreal, Chanel, and Wella have launched AI and AR-enabled applications that allow users to virtually try on make-up products and try out a new hair color or hair cut on their smartphone.
To gain more information about AI in retail and apparel, download a free report sample
Report 2: Customer Loyalty in Apparel – Thematic Research
Customer loyalty towards a retailer develops due to a positive shopping experience driven by product quality, price, customer service, promotional campaigns, and business values. Apparel retailers can improve customer retention by providing empathetic customer service and faster grievance resolution, ensuring that these are not repeated. Retailers should analyze the entire customer journey rather than consider customers only as a point for sale. For this purpose, apparel retailers have incorporated various strategies to boost customer loyalty. These include membership programs, loyalty schemes, discounts, and reward opportunities.
To gain more information about customer loyalty in apparel industry, download a free report sample
Report 3: Delivery Innovation in Apparel – Thematic Research
Apparel retailers are re-strategizing and restructuring their logistics to find new ways to provide fast and free delivery to customers and gain their loyalty. This requires well-established logistics channels and distribution networks to meet customer demands. Therefore, retailers are directing capital expenditure towards their supply chains. Moreover, e-commerce has forced retailers to enhance their last-mile delivery capabilities. The delivery options available to apparel shoppers have significantly increased over the last decade with the rise of Amazon Prime and its popular next-day delivery feature. With innovations such as RFID automated guided vehicles, drones, and driverless cars, the future of delivery is set to involve innovation and looks very different from the current landscape.
To gain more information about delivery innovation in apparel industry, download a free report sample
Report 4: Online Payments in Apparel – Thematic Research
Online payments in apparel witnessed a steep rise during the COVID-19 pandemic as it led to an unprecedented number of high street store closures, and a decline in footfall, leaving shoppers with little choice but to purchase items through the online channel. Retailers are offering various frictionless payment methods including payments via e-wallets, smart watches and allowing payments through facial recognition, among others. The different payment tools that can be used for online payments are bank transfers, cash and cheques on delivery (COD), cards, and alternative payments. The ecommerce sector is expected to continue growing in the coming years as it is taking transactions away from physical retailers.
To gain more information about the online payments in the retail industry, download a free report sample
Report 5: Augmented Reality in Retail and Apparel – Thematic Research
AR in the fashion industry is estimated to grow significantly in the coming years as many renowned retailers have adopted modern technologies to increase brand awareness and consumer engagement. Investment in 3D visualization, collaboration solutions, and hardware tools is high as the industry players pursue more engaging and immersive experiences. AR allows retailers to make the online and in-store retail experience more efficient and easier to navigate. For instance, large retailers such as Adidas, ASOS, and Gap trialed AR, or ‘magic mirror,’ fitting rooms. These aim to emulate the in-store experience and improve customer satisfaction. Furthermore, home furnishing retailers have apps allowing users to visualize home items in their homes using AR via cameras and 3D lenses.
AR Devices Value Chain
To gain more information about AR in retail and apparel industry, download a free report sample
Customer Loyalty in Apparel - Thematic Research
Delivery Innovation in Apparel - Thematic Research
Online Payments in Apparel - Thematic Research
Augmented Reality in Retail and Apparel - Thematic Research
Table of Contents
Frequently asked questions
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AI in Retail & Apparel - Thematic Research?
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What are the key components of the AI value chain?
The key components of the AI value chain are machine learning (ML), data science, conversational platforms, computer vision, AI chips, smart robots, and context-aware computing.
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Customer Loyalty in Apparel - Thematic Research
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What are the types of customer loyalty programs run by retailers?
There are four key types of customer loyalty programs run by retailers namely point-based, tier-based, subscription-based, and social media-based loyalty programs.
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Delivery Innovation in Apparel - Thematic Research
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What are the key components of the apparel value chain?
The retail value chain consists of three major stages: manufacturer or processor, distribution and logistics, and retailers.
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Online Payments in Apparel - Thematic Research
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What was the online payments market size in 2020?
The online payments market size was worth at least $4.8 trillion in 2020.
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Augmented Reality in Retail and Apparel - Thematic Research
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What are the types of AR-devices typically used in the retail and apparel industry?
The AR-enabling hardware comes in various forms, including smartphones, eyewear (AR smart glasses), and AR headsets.
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