The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020

Powered by

All the vital news, analysis, and commentary curated by our industry experts.

GlobalData’s 'The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020' report provides a detailed analysis of market trends in the Australian cards and payments industry. It provides values and volumes for a number of key performance indicators, including direct debits, check payments, payment cards, cash transactions and credit transfers during the review period (2011–2015).

The report also analyzes various payment card markets operating in the industry and provides detailed information on the number of cards in circulation, and transaction values and volumes during the review period and over the forecast period (2016–2020). It also offers information on the country's competitive landscape, including the market shares of issuers and schemes.

The report brings together GlobalData’s research, modeling, and analysis expertise to allow banks and card issuers to identify segment dynamics and competitive advantages. The report also covers details of regulatory policy and recent changes in regulatory structure.

Scope

• This report provides a comprehensive analysis of the Australian cards and payments industry.

• It provides current values for the Australian cards and payments industry for 2015, and forecast figures to 2020.

• It details the different demographic, economic, infrastructural and business drivers affecting the Australian cards and payments industry.

• It outlines the current regulatory framework in the industry.

• It details marketing strategies used by various banks and other institutions.

Key Highlights

How is the uptake of alternative payments among Australian consumers gaining traction? Which options are available? Who recently entered the Australian market in collaboration with American Express and Citibank? Which solution was launched by National Australia Bank (NAB)? What did ANZ Bank launch within a month of NAB’s initiative? Which global alternative payment solutions are available in the Australian market?

Which mobile network operator is capitalizing on the growing popularity of contactless payments? What is this operator adding to its mobile payments platform? What has the Commonwealth Bank of Australia (CBA) launched for Android smartphone users? What is the service based on? What is Australia’s most widely used electronic payments system? When did this system join the contactless payments movement?

What measures has the Reserve Bank of Australia (RBA) – the central bank – implemented to regulate excessive surcharges on credit and debit card payments? What benefits are anticipated to result from the new regulation? When will the new regulation become effective for both large and other merchants in Australia?

Reasons to Buy

• Make strategic business decisions, using top-level historic and forecast market data, related to the Australian cards and payments industry and each market within it.

• Understand the key market trends and growth opportunities in the Australian cards and payments industry.

• Assess the competitive dynamics in the Australian cards and payments industry.

• Gain insights into marketing strategies used for various card types in Australia.

• Gain insights into key regulations governing the Australian cards and payments industry.

Commonwealth Bank of Australia
Westpac Banking Corporation
National Australia Bank
ANZ Bank
Citibank Australia
American Express Australia
Eftpos
Visa
MasterCard
Diners Club

Table of Contents

1 DEFINITIONS AND METHODOLOGY

1.1 Definitions

1.2 Methodology

2 KEY FACTS AND HIGHLIGHTS

3 EXECUTIVE SUMMARY

4 PAYMENT INSTRUMENTS

4.1 Current Payment Environment

5 E-COMMERCE AND ALTERNATIVE PAYMENTS

5.1 E-Commerce Market Analysis

5.2 Alternative Payment Solutions

5.2.1 PayPal

5.2.2 Apple Pay

5.2.3 Android Pay

5.2.4 Samsung Pay

5.2.5 Master Pass

5.2.6 Visa Checkout

5.2.7 Bpay

5.2.8 ANZ Mobile Pay

5.2.9 NAB Pay

5.2.10 POLi Payments

5.2.11 Paymate

5.2.12 Cash by Optus

6 REGULATIONS IN THE CARDS AND PAYMENTS INDUSTRY

6.1 Regulatory Framework

6.2 Anti-Money Laundering (AML)

6.3 Foreign Direct Investment (FDI) Regulations

7 ANALYSIS OF CARDS AND PAYMENTS INDUSTRY DRIVERS

8 MARKET SEGMENTATION AND NEW PRODUCT LAUNCHES

8.1 Market Segmentation and Targeting

8.1.1 Consumer cards

8.1.2 Commercial cards

8.2 New Product Launches

9 PAYMENT CARDS

9.1 Payment Cards Market Analysis

9.1.1 Volume and value of payment card transactions by type

10 DEBIT CARDS

10.1 Debit Cards Market Analysis

10.1.1 Turnover per debit card and transaction values by channel

10.1.2 Debit card scheme and issuer shares in terms of transaction value

10.1.3 Debit cards comparison

11 PAY LATER CARDS

11.1 Pay Later Cards Market Analysis

11.1.1 Turnover per pay later card and transaction values by channel

11.1.2 Pay later card scheme and issuer shares in terms of transaction value

11.1.3 Pay Later cards comparison

12 COMMERCIAL PAY LATER CARDS

12.1 Commercial Pay Later Cards Market Analysis

12.1.1 Commercial pay later cards comparison

13 CARD FRAUD STATISTICS

14 CARD ISSUERS

14.1 Commonwealth Bank of Australia

14.2 Westpac Banking Corporation

14.3 National Australia Bank

14.4 ANZ Bank

14.5 Citibank Australia

14.6 American Express

15 PREPAID CARDS

15.1 Prepaid Card Market Analysis

15.1.1 Prepaid cards comparison

16 MERCHANT ACQUIRING

17 APPENDIX

17.1 Tables

17.2 Contact GlobalData

17.3 About GlobalData

17.4 GlobalData’s Services

17.5 Disclaimer

Table

Table 1: Key Definitions

Table 2: Annual Average Exchange Rate

Table 3: Australia – Key Facts, 2015

Table 4: Regional Benchmarking of Australia’s Payment Cards, 2015

Table 5: Australia – Mode of Entry of Foreign Banks

Table 6: Cards for High-Income Consumers, 2016

Table 7: Balance Transfer Credit Cards, 2016

Table 8: Cards for Travelers, 2016

Table 9: Cards for Shoppers, 2016

Table 10: Cards for Students and Young Population, 2016

Table 11: Commercial Cards Comparison and Key Features, 2016

Table 12: Australia – New Product Launches

Table 13: Australia – Debit Cards Comparison and Key Features, 2016

Table 14: Australia – Gold Credit Cards Comparison and Key Features, 2016

Table 15: Australia – Premium Credit Cards Comparison and Key Features, 2016

Table 16: Australia – Charge Cards Comparison and Key Features, 2016

Table 17: Australia – Commercial Pay Later Cards Comparison and Key Features, 2016

Table 18: Australia – Prepaid Cards Comparison and Key Features, 2016

Table 19: Australia – Payment Instrument Transaction Values (AUD Trillion), 2011–2015

Table 20: Australia – Payment Instrument Transaction Values (US$ Billion), 2011–2015

Table 21: Australia – Payment Instrument Transaction Volumes (Billion), 2011–2015

Table 22: Australia – Number of Payment Cards in Circulation by Type (Million), 2011–2020

Table 23: Australia – Volume of Payment Card Transactions by Type (Million), 2011–2020

Table 24: Australia – Value of Payment Card Transactions by Type (AUD Billion), 2011–2020

Table 25: Australia – Value of Payment Card Transactions by Type (US$ Billion), 2011–2020

Table 26: Australia – Number of Debit Cards in Circulation (Million), 2011–2020

Table 27: Australia – Debit Card Transaction Volumes and Frequency by Channel, 2011–2020

Table 28: Australia – Debit Card Total and Average Transaction Values by Channel, 2011–2020

Table 29: Australia – Debit Card Total and Average Transaction Values by Channel, 2011–2020

Table 30: Australia – Number of Debit Cards in Circulation by Scheme (Million), 2011–2015

Table 31: Australia – Debit Card Transaction Values by Scheme (AUD Billion), 2011–2015

Table 32: Australia – Debit Card Transaction Values by Scheme (US$ Billion), 2011–2015

Table 33: Australia – Debit Card Transaction Values by Issuer (AUD Billion), 2011–2015

Table 34: Australia – Debit Card Transaction Values by Issuer (US$ Billion), 2011–2015

Table 35: Australia – Number of Pay Later Cards in Circulation (Million), 2011–2020

Table 36: Australia – Pay Later Card Transaction Volumes and Frequency by Channel, 2011–2020

Table 37: Australia – Pay Later Card Total and Average Transaction Values by Channel, 2011–2020

Table 38: Australia – Pay Later Card Total and Average Transaction Values by Channel, 2011–2020

Table 39: Australia – Number of Pay Later Cards in Circulation by Scheme (Million), 2011–2015

Table 40: Australia – Pay Later Card Transaction Values by Scheme (AUD Billion), 2011–2015

Table 41: Australia – Pay Later Card Transaction Values by Scheme (US$ Billion), 2011–2015

Table 42: Australia – Pay Later Card Transaction Values by Issuer (AUD Billion), 2011–2015

Table 43: Australia – Pay Later Card Transaction Values by Issuer (US$ Billion), 2011–2015

Table 44: Australia – Number of Credit Cards in Circulation (Million), 2011–2020

Table 45: Australia – Credit Card Transaction Volumes and Frequency by Channel, 2011–2020

Table 46: Australia – Credit Card Total and Average Transaction Values by Channel, 2011–2020

Table 47: Australia – Credit Card Total and Average Transaction Values by Channel, 2011–2020

Table 48: Australia – Number of Credit Cards in Circulation by Scheme (Million), 2011–2015

Table 49: Australia – Credit Card Transaction Values by Scheme (AUD Billion), 2011–2015

Table 50: Australia – Credit Card Transaction Values by Scheme (US$ Billion), 2011–2015

Table 51: Australia – Number of Charge Cards in Circulation (Million), 2011–2020

Table 52: Australia – Charge Card Transaction Volumes and Frequency by Channel, 2011–2020

Table 53: Australia – Charge Card Total and Average Transaction Values by Channel, 2011–2020

Table 54: Australia – Charge Card Total and Average Transaction Values by Channel, 2011–2020

Table 55: Australia – Number of Charge Cards in Circulation by Scheme (Thousand), 2011–2015

Table 56: Australia – Charge Card Transaction Values by Scheme (AUD Billion), 2011–2015

Table 57: Australia – Charge Card Transaction Values by Scheme (US$ Billion), 2011–2015

Table 58: Australia – Personal and Commercial Pay Later Card Transaction Volumes (Million), 2011–2020

Table 59: Australia – Personal and Commercial Pay Later Card Transaction Values (AUD Billion), 2011–2020

Table 60: Australia – Personal and Commercial Pay Later Card Transaction Values (US$ Billion), 2011–2020

Table 61: Australia – Number of Commercial Pay Later Cards in Circulation (Million), 2011–2020

Table 62: Australia – Commercial Pay Later Card Transaction Volumes (Million), 2011–2020

Table 63: Australia – Commercial Pay Later Card Transaction Values (AUD Billion), 2011–2020

Table 64: Australia – Commercial Pay Later Card Transaction Values (US$ Billion), 2011–2020

Table 65: Australia – Card Fraud (AUD Million), 2011–2015

Table 66: Australia – Card Fraud (US$ Million), 2011–2015

Table 67: Australia – Number of Prepaid Cards in Circulation (Thousand), 2011–2020

Table 68: Australia – Prepaid Card Transaction Values (AUD Million), 2011–2020

Table 69: Australia – Prepaid Card Transaction Values (US$ Million), 2011–2020

Table 70: Australia – Merchant Acquiring Transaction Volumes (Billion), 2011–2020

Table 71: Australia – Merchant Acquiring Transaction Values (AUD Billion), 2011–2020

Table 72: Australia – Merchant Acquiring Transaction Values (US$ Billion), 2011–2020

Table 73: Australia – Acquirers’ Transaction Volumes (Million), 2011–2015

Table 74: Australia – Acquirers’ Transaction Values (AUD Billion), 2011–2015

Table 75: Australia – Acquirers’ Transaction Values (US$ Billion), 2011–2015

Table 76: Australia – Retail Outlets and Card Accepting Merchants (Thousand), 2011–2020

Figures

Figure 1: Australia – Payment Instrument Shares by Transaction Value (%), 2011 vs 2015

Figure 2: Australia – Payment Instrument Shares by Transaction Volume (%), 2011 vs 2015

Figure 3: E-Commerce Value, 2011–2020

Figure 4: Australia – E-Commerce Payment Methods, 2015

Figure 5: Australia – Population

Figure 6: Australia – Economic Indicators

Figure 7: Australia – ATMs and POS Terminals

Figure 8: Australia – Household Consumption

Figure 9: Australia – Segmentation by Card Type, 2016

Figure 10: Australia – Growth in Payment Card Transaction Values and Number of Cards in Circulation by Type, 2011–2020

Figure 11: Australia – Volume and Value of Payment Card Transactions by Type (%), 2011–2020

Figure 12: Australia – Debit Card Penetration and Number of Debit Cards in Circulation, 2011–2020

Figure 13: Australia – Debit Card, Average Interchange Fees: Intra-Network Transactions (%), 2011–2015

Figure 14: Australia – Debit Card, Average Merchant Service Charge and Interchange Fee (%), 2011–2020

Figure 15: Australia – Turnover Per Debit Card and Transaction Values by Channel, 2011–2020

Figure 16: Australia – Debit Card Scheme and Issuer Shares in Terms of Transaction Value (%), 2015

Figure 17: Australia – Pay Later Cards Penetration and Number of Pay Later Cards in Circulation, 2011–2020

Figure 18: Australia – Pay Later Card, Average Interchange Fees: Intra-Network Transactions (%), 2011–2015

Figure 19: Australia – Pay Later Card, Average Merchant Service Charge and Interchange Fee (%), 2011–2020

Figure 20: Australia – Turnover Per Pay Later Card and Transaction Values by Channel, 2011–2020

Figure 21: Australia – Pay Later Card Scheme and Issuer Shares in Terms of Transaction Value (%), 2015

Figure 22: Australia – Commercial vs Personal Pay Later Card, Transaction Volumes and Values (%), 2011–2020

Figure 23: Australia – Number of Commercial Pay Later Cards in Circulation, Transaction Value and Volume, 2011–2020

Figure 24: Australia – Shares of Various Types of Card Fraud in Terms of Transaction Value (%), 2011 vs 2015

Figure 25: Australia – Number of Prepaid Cards in Circulation and Transaction Value, 2011–2020

Figure 26: Australia – Merchant Acquiring Transaction Volume and Value, 2011–2020

Figure 27: Australia – Acquirers’ Market Share in Terms of Transaction Volume and Value (%), 2015

Figure 28: Australia – Number of Retail Outlets and Card Accepting Merchants (Thousand), 2011–2020

Frequently asked questions

The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020 standard reports
Currency USD
$2,750

Can be used by individual purchaser only

$8,250

Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company


Undecided about purchasing this report?

Enquire Before Buying Request a Free Sample

Get in touch to find out about multi-purchase discounts

reportstore@globaldata.com
Tel +44 20 7947 2745

Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.

Sample Report

The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020 was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:

  • Assess the relevance of the report
  • Evaluate the quality of the report
  • Justify the cost

Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.

Below is a sample report to understand what you are buying

See what our customers are saying

“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020 in real time.

  • Access a live The Cards and Payments Industry in Australia: Emerging Trends and Opportunities to 2020 dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.