United Kingdom (UK) Travel Insurance Distribution Dynamics and Future Market, 2022 Update

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UK Travel Insurance Market Overview

The UK travel insurance market research report explores consumer purchasing behaviors and preferences for travel insurance. The report also highlights new trends and innovations, as well as the key factors that will influence the market over the next few years.

UK Travel Insurance Market Segmentation by Channels

Some of the key channels in the UK travel insurance market are price comparison websites (PCWs), insurer, bank, broker, affinity, travel agent, flight operator, and cruise operator. In 2022, most of the travel insurance purchases were through PCWs. This growth can be attributed to price sensitivity among consumers. The rising inflation has strained household budgets and created a cost-of-living crisis. For this purpose, some individuals might decide to take on the risk of traveling without insurance in order to cut costs (or avoid such trips altogether). Consumers who do take out cover will be more likely to prioritize price.

UK Travel Insurance Market Analysis, by Channels, 2022 (%)

UK Travel Insurance Market Analysis, by Channels, 2022 (%)

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UK Travel Insurance Market Segmentation by Methods

The key methods used for purchasing insurance policies in the UK travel insurance market are online via a PC/laptop, online via a smartphone/tablet, phone, face to face, kiosk at airport, by post, and through the provider’s app, among others. Digital methods, which comprises of PC/laptops, smartphones/tablets, and providers’ apps, together accounted for travel insurance purchases in 2022. Purchases through PC/laptop were the most preferred method in the UK travel insurance market in 2022. The trend towards digitalization has been accelerated by the COVID-19 pandemic.

UK Travel Insurance Market Analysis, by Methods, 2022 (%)

UK Travel Insurance Market Analysis, by Methods, 2022 (%)

For more method insights into the UK travel insurance market, download a free report sample

UK Travel Insurance Market – Competitive Landscape

The leading providers in the UK travel insurance market are Admiral, Staysure, Nationwide, Post Office, Aviva, Lloyds Bank, InsureandGo, Barclays, Coverwise, and AXA. In 2022, Admiral led the UK travel insurance market.

UK Travel Insurance Market Analysis by Providers, 2022 (%)

UK Travel Insurance Market Analysis by Providers, 2022 (%)

To know more about the leading providers in the UK travel insurance market, download a free report sample

United Kingdom (UK) Travel Insurance Market Report Overview

Key Channels PCW, Insurer, Bank, Broker, Affinity, Travel Agent, Flight Operator, and Cruise Operator
Key Methods Online Via a PC/Laptop, Online Via a Smartphone/Tablet, Phone, Face to Face, Kiosk at Airport, By Post, and Through the Provider’s App
Leading Providers Admiral, Staysure, Nationwide, Post Office, Aviva, Lloyds Bank, InsureandGo, Barclays, Coverwise, and AXA

Segments Covered in the Report

UK Travel Insurance Channels Outlook (Value, GBP Billion, 2020-2022)

  • PCW
  • Insurer
  • Bank
  • Broker
  • Affinity
  • Travel Agent
  • Flight Operator
  • Cruise Operator

UK Travel Insurance Methods Outlook (Value, GBP Billion, 2020-2022)

  • Online Via a PC/Laptop
  • Online Via a Smartphone/Tablet
  • Phone
  • Face to Face
  • Kiosk at Airport
  • By Post
  • Through the Provider’s App

Reasons to Buy

  • Understand consumer purchasing decisions and how they influence the travel insurance market.
  • Improve customer engagement by recognizing what is most important to them and how to adapt products and services to meet their needs.
  • Compare the Net Promoter Scores of key travel insurance providers.
  • Discover which providers lead the way in the travel insurance space and learn about new product innovations.
  • Adapt your distribution strategy to ensure it still meets customer purchasing behaviors.

Post Office
Direct Line
Direct Line
Age UK
American Express
The AA
Direct Travel Insurance
Go Travel Insurance
Holiday Extras
Lloyds Bank
Virgin Money
M&S Bank
John Lewis
Bank of Scotland
Collinson Insurance
Tesco Bank

Table of Contents

Executive Summary

The Purchasing Journey

Providers and Switching

Channel View

Future Market


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