Click & Collect in the UK

- Click & collect is forecast to grow by 64% between 2016 and 2021, driven by the clothing & footwear sector (growth of 85%) as increasingly time poor consumers are looking to reduce time spent shopping.

- Although a relatively small part of overall category expenditure, click & collect spending in furniture & floor coverings will grow significantly between 2016 and 2021 with an increase of 271.8% making it by far the fastest growing category.

Scope

The Click & Collect in the UK report offers a comprehensive insight into online fulfillment in the UK, analyzing the market, the major players, the main trends, and consumer attitudes. It also provides forecasts to 2021.

It provides in-depth analysis of the following:

- The Hot Issues

- What People Buy

- How People Shop

- The Shopper Journey

- Why People Shop

- Retailer performance (incl. in depth analysis of Marks & Spencer, Argos and Next)

Reasons to buy

- Use the detailed data and insight to help form an effective growth strategy across all sectors of online click & collect fulfillment

- Understand your target demographic and their key issues and demands

- Identify the opportunities to grow business in this sector and the value added to physical stores

- Understand the journey of consumers throughout the process of online purchases

- Identify key issues within the click & collect journey to encourage additional spend in store

Companies mentioned

Marks & Spencer

Argos

Next

Sports Direct

Tesco

Asda

George

Debenhams

John Lewis

Boots

New Look

Marks & Spencer

Argos

Next

Sports Direct

Tesco

Asda

George

Debenhams

John Lewis

Boots

New Look

Table of Contents

The hot issues

What people buy

Shopper Journey

Why people shop

The hot issues

What people buy

Shopper Journey

Why people shop

    Pricing

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