United Kingdom (UK) Online Marketplace Retailing 2019 – 2024

Powered by

All the vital news, analysis, and commentary curated by our industry experts.

The UK Online Marketplace Retailing 2019-2024 report forms part of GlobalData's Retail Channel series, and offers a comprehensive insight into the UK online marketplace market, the main trends and hot issues, key players, consumer attitudes and shopping behaviour.

Online marketplaces have become increasingly popular shopping destinations in recent years, primarily thanks to wide product catalogues and shoppers perceiving marketplaces as offering low prices.

General merchandisers, Amazon and eBay, dominate the online marketplaces channel, and are forecast to account for 92.5% of spend in 2019.

Scope

– Spend via online marketplaces is forecast to reach £26.2bn in 2019 and rise £13.1bn over the next five years, with both brand new and second hand products appealing to consumers.

– Clothing & footwear is the most popular sector shopped on marketplaces, driven in particular by the changing shopping habits of young consumers and the presence of marketplaces selling predominantly clothing & footwear.

– Spend is dominated by brand new products sold by retailers or independent sellers and despite sustainability becoming more of a concern for consumers, spend on brand new items will rise at a faster pace than spend on second hand products over the next five years.

Reasons to Buy

– Utilise our five year forecasts to 2024 for the UK online marketplace market, broken down by sector and by brand new and second hand products to understand the main areas of growth.

– Identify the key players in the online marketplace market using our in-depth analysis to learn how to appeal to consumers.

– Understand the key drivers and inhibitors affecting online marketplace retailing to maximise sales potential, such as the appeal of marketplaces for independent retailers.

Depop
eBay
Vinted
Shpock
New Look
Zalando
ASOS
Amazon
SilkFred
ASOS Marketplace
IKEA
Joules
Facebook
Boots
Etsy
Flubit
Folksy
Fruugo
Gumtree
Notonthehighstreet.com
OnBuy
Pre-loved
Trouva
Vestiaire Collective
Wayfair
Wish
Dixons Carphone
Superdry
Selfridges
Waterstones
Argos
Tesco
Beyond Retro
Primark
Oliver Bonas
Hobbycraft
The Range
Dunelm
Poundland
Next
John Lewis
Debenhams
Urban Outfitters
Topshop
Made.com
ASDA

Table of Contents

Table of Contents

Contents

The hot issues

Drivers and inhibitors

Main issues

Rise of clothing & footwear resale will boost spend

Cannibalisation can be avoided if retailers' sites impress

Data-rich marketplaces have a huge advantage

Existing platforms can be used to build marketplaces

WHAT PEOPLE BUY

What is included

Headlines

Overall online marketplaces

Size of the channel

Growth rates

Share of channel by spend type

Spend split by sector and spend type

Brand new products bought via online marketplaces

Size of the channel

Share of total retail spend

Share of online retail spend

Spend split by sector and share of total sector and sector online

Online marketplaces' share of total sector and sector online

Second hand products bought via online marketplaces

Size of the channel

Spend on second hand products via online marketplaces, split by sector, 2019e

WHO PEOPLE SHOP WITH

Online marketplaces: key metrics

Top 10 online marketplaces' share of overall online marketplace spend

Top 10 online marketplaces, split by spend type

Top 10 online marketplace retailers visited

Top 10 online marketplace retailers purchased from

Online marketplace profiles

Amazon

eBay

Etsy

Wish

Notonthehighstreet.com

Depop

Profiles of ASOS Marketplace, Facebook Marketplace, Gumtree and Wayfair

Comparison table of key online marketplaces

HOW AND WHY PEOPLE SHOP

Headlines

Who shops

Who shops

Shopper profile by sector

The shopper journey

Shopping habits

Shopper motivations

Shopping habits

Shopper motivations

METHODOLOGY

What is included

Table

List of Tables

Standard delivery options when buying New Look items from different retailers

Spend on brand new products via online marketplaces: share of total sector and share of sector online, 2019e

Top 10 online marketplaces' share of overall online marketplace spend, 2014-2019e

Comparison table of top 10 online marketplaces

Online marketplaces retailing profile of shoppers by sector, 2019

Figures

List of Figures

Overall online marketplaces: size of the channel 2018-2024e

Overall online marketplaces: size of the channel, split by second hand and brand new items 2018-2024e

Overall online marketplaces: annual growth rates 2018-2024e

Online markets: five year growth rates 2019e-2024e

Overall online marketplaces: share of channel by spend type 2018-2024e

Overall online marketplace spend, split by sector, 2019e

Overall online marketplaces: sector spend, split by spend type, 2019e

Spend on brand new products via online marketplaces: size of the channel 2018-2024e

Spend on brand new products via online marketplaces: share of total retail spend, 2018, 2019e and 2024e

Spend on brand new products via online marketplaces: share of online retail spend, 2018, 2019e and 2024e

Spend on brand new products via online marketplaces, split by sector, 2019e

Spend on brand new products via online marketplace: share of total sector and share of sector online, 2019e

Spend on second hand products via online marketplaces: size of the channel 2018-2024e

Spend on second hand products via online marketplaces, split by sector, 2019e

Top 10 online marketplaces' share of overall online marketplace spend, 2019e

Top 10 online marketplaces' share of spend on brand new products via online marketplaces, 2019e

Top 10 online marketplaces' share of spend on second hand products via online marketplaces, 2019e

Top 10 online marketplaces' share of overall online marketplace spend, 2014-2019e

Top 10 online marketplace, split by spend type, 2019e

Top 10 online marketplace retailers visited, 2019

Top 10 online marketplace retailers purchased from, 2019

Overall purchase satisfaction, Amazon versus total online marketplaces, 2019

Where else Amazon shoppers purchase from, 2019

Amazon shopper penetration by demographic, 2019

Overall purchase satisfaction, eBay versus total online marketplaces, 2019

Where else eBay shoppers purchase from, 2019

eBay shopper penetration by demographic, 2019

Overall purchase satisfaction, Etsy versus total online marketplaces, 2019

Where else Etsy shoppers purchase from, 2019

Etsy shopper penetration by demographic, 2019

Overall purchase satisfaction, Wish versus total online marketplaces, 2019

Where else Wish shoppers purchase from, 2019

Wish shopper penetration by demographic, 2019

Overall purchase satisfaction, Notonthehighstreet.com versus total online marketplaces, 2019

Where else Notonthehighstreet.com shoppers purchase from, 2019

Notonthehighstreet.com shopper penetration by demographic, 2019

Overall purchase satisfaction, Depop versus total online marketplaces, 2019

Where else Depop shoppers purchase from, 2019

Depop shopper penetration by demographic, 2019

Online marketplace penetration of online shoppers, overall and by demographic, 2019

Online marketplace profile of online shoppers by demographic, 2019

Online marketplace penetration by sector, 2019

Profile of online marketplace book shoppers, 2019

Profile of online marketplace clothing & footwear shoppers, 2019

Profile of online marketplace DIY & gardening shoppers, 2019

Profile of online marketplace electricals shoppers, 2019

Profile of online marketplace entertainment shoppers, 2019

Profile of online marketplace food & grocery (gift food) shoppers, 2019

Profile of online marketplace furniture & floorcoverings shoppers, 2019

Profile of online marketplace health & beauty shoppers, 2019

Profile of online marketplace homewares shoppers, 2019

Online marketplaces retailing profile of shoppers by sector, by demographic, 2019

Purchase frequency from online marketplaces, 2019

How spending habits via online marketplaces have changed versus 12 months ago, 2019 & 2018

How consumers expect their spending habits via online marketplaces to change in the next 12 months, 2019 & 2018

Whether items purchased were new or used, 2019 & 2018

What type of seller purchases were from, 2019

Drivers of purchasing via online marketplaces, 2019 and change on 2018

Online marketplace driver: products are often cheaper, by demographic, 2019

Online marketplace driver: wide product range, by demographic, 2019

Online marketplace driver: easy to website, by demographic, 2019

Online marketplace driver: access to brands/ products I might not have found otherwise, by demographic, 2019

Opinions about online marketplaces, 2019

Reasons for not purchasing from an online marketplace, 2019

Online marketplace barrier: lack of awareness of online marketplaces, by demographic, 2019

Online marketplace barrier: like to purchase directly from retailers' websites, by demographic, 2019

Online marketplace barrier: distrust that branded products are legitimate, by demographic, 2019

Online marketplace barrier: distrust that items will arrive as they appeared online, by demographic, 2019

Satisfaction of online marketplaces, 2019

Frequently asked questions

United Kingdom (UK) Online Marketplace Retailing 2019 – 2024 standard reports
Currency USD
$3,500

Can be used by individual purchaser only

$10,500

Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company


Undecided about purchasing this report?

Enquire Before Buying Request a Free Sample

Get in touch to find out about multi-purchase discounts

reportstore@globaldata.com
Tel +44 20 7947 2745

Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.

Sample Report

United Kingdom (UK) Online Marketplace Retailing 2019 – 2024 was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:

  • Assess the relevance of the report
  • Evaluate the quality of the report
  • Justify the cost

Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.

Below is a sample report to understand what you are buying

See what our customers are saying

“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at United Kingdom (UK) Online Marketplace Retailing 2019 – 2024 in real time.

  • Access a live United Kingdom (UK) Online Marketplace Retailing 2019 – 2024 dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.