UK: Retail Channel Series: Delivery saver schemes – 2019

The Delivery Saver Schemes in the UK – 2019 report forms part of GlobalData's Retail Channel series, and offers a comprehensive insight into the consumer dynamics and spending habits of consumers that subscribe to food & non-food delivery saver schemes. The report analyses the two types of delivery schemes including their usage at various retailers and consumer attitudes.

The proportion of online food & grocery shoppers who have subscribed to a food & grocery delivery saver scheme in the past 12 months has risen from 35.1% in 2018 to 37.0% in 2019, driven by females and 25-34 year olds.

16-34 year olds are the most common subscribers to non-food delivery saver schemes, such as Amazon Prime and ASOS Premier.

Scope

– The most significant feature that would persuade non-subscribers to sign up to a saver scheme is rewards, including loyalty points and free gifts.

– Most consumers are reluctant to pay more than £10 a year for a delivery saver scheme – with the exception of Amazon, for which the lure of additional benefits and same day delivery warrants the £79 annual cost.

Reasons to buy

– Use our in-depth consumer insight to learn how delivery saver schemes can impact consumer shopping habits and ensure that your delivery options meet the needs of shoppers.

– Understand what drives consumers to subscribe to a delivery saver scheme, such as how much consumers are willing to spend on these options in order to maximise sales potential.

– Use our in-depth analysis of the leading retailers that offer delivery saver schemes in order to understand how to appeal shoppers and maximise uptake of these services.

Companies mentioned

Tesco

ASDA

Amazon

Amazon Fresh

Morrisons

Ocado

Sainsbury's

ASOS

Amazon Prime

Argos

H&M

John Lewis

New Look

Next

Miss Selfridge

JD Sports

Topman

QUIZ

Dixons Carphone

boohoo

Missguided

The Perfume Shop

PrettyLittleThing

Simply Be

Feelunique

Selfridges

Jacamo

Oasis

Public Desire

Marks & Spencer

Boots

Debenhams

Sports Direct

Superdrug

Very.co.uk

Topshop

Waterstones

B&Q

Dorothy Perkins

Nasty Gal

Table of Contents

Table of Contents

Food & grocery delivery saver schemes

Headlines

Who subscribes

Who subscribes by retailer

Who subscribes by type of scheme

How people shop

Why people shop

Food & grocery delivery saver scheme specifications

Non-food delivery saver schemes

Headlines

Who subscribes

Who subscribes by retailer

How people shop

Why people shop

Non-food delivery saver scheme specifications

Methodology

Technical details: methodology & definitions

List of Tables

List of Tables

Food & grocery delivery saver scheme specifications – Amazon Fresh, ASDA delivery pass, Morrisons delivery pass

Food & grocery delivery saver scheme specifications – Ocado smart pass, Sainsbury's delivery pass, Tesco delivery pass

Non-food delivery saver scheme specifications – Amazon Prime, ASOS Premier, boohoo premier, Dorothy Perkins Unlimited, Feelunique Unlimited

Non-food delivery saver scheme specifications – Jacamo, JD X Unlimited, Miss Selfridge: Miss S Unlimited, Missguided Unicorn Delivery, Nasty Gal NGVIP

Non-food delivery saver scheme specifications – Next Unlimited, New Look Delivery Pass, Oasis Unlimited, PrettyLittleThing Royalty, Public Desire: PD Pass

Non-food delivery saver scheme specifications – QUIZ QVIP, Selfridges+, Simply Be: Simply Be Unlimited, The Perfume Shop, Topshop Premier

List of Figures

List of Figures

Penetration 2019: subscribers of food & grocery delivery saver schemes, by demographic

Penetration 2018: subscribers of food & grocery delivery saver schemes, by demographic

Profile 2019: subscribers of food & grocery delivery saver schemes, by demographic

Profile 2018: subscribers of food & grocery delivery saver schemes, by demographic

Retailer usage: subscribers of food & grocery delivery saver schemes, 2018 & 2019

Proportion of shoppers that subscribe to food & grocery retailers’ delivery saver schemes, 2018 & 2019

Profile: subscribers of Amazon Fresh, by demographic, 2019

Profile: subscribers of ASDA delivery pass, by demographic, 2019

Profile: subscribers of Morrisons delivery pass, by demographic, 2019

Profile: subscribers of Ocado smart pass, by demographic, 2019

Profile: subscribers of Sainsbury's delivery pass, by demographic, 2019

Profile: subscribers of Tesco delivery saver, by demographic, 2019

Food & grocery delivery saver schemes: anytime vs. midweek subscribers, 2019

Food & grocery delivery saver schemes: impact on shopping behaviour, overall & by grocer, 2019

Food & grocery delivery saver schemes: drivers of subscriptions, by subscribers & non-subscribers, 2019

Food & grocery delivery saver schemes: non-subscriber views, 2019

Price that non-subscribers would pay for a monthly food & grocery delivery saver scheme, 2018 & 2019

Penetration 2019: subscribers of non-food delivery saver schemes, by demographic

Penetration 2018: subscribers of non-food delivery saver schemes, by demographic

Profile 2019: subscribers of non-food delivery saver schemes, by demographic

Profile 2018: subscribers of non-food delivery saver schemes, by demographic

Retailer usage: subscribers of non-food delivery saver schemes, 2018 & 2019

Profile: subscribers of Amazon Prime, by demographic, 2019

Profile: subscribers of ASOS Premier, by demographic, 2019

Profile: subscribers of Next Unlimited, by demographic, 2019

Profile: subscribers of boohoo Premier, by demographic, 2019

Profile: subscribers of JD Sports: JD X Unlimited, by demographic, 2019

Profile: subscribers of New Look: the delivery pass, by demographic, 2019

Non-food delivery saver schemes: impact on shopping behaviour, by top 7 retailers, 2019

Non-food delivery saver schemes: impact on shopping behaviour, overall & by other retailers, 2019

Non-food delivery saver schemes: drivers of subscriptions, by subscribers & non-subscribers, 2019

Non-food delivery saver schemes: non-subscribers’ views, 2019

Price that non-subscribers would pay for an annual non-food delivery saver scheme, 2018 & 2019

Non-food retailers which shoppers would like to have delivery saver schemes for, 2018 & 2019

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