Subscription Terms

Please read these Terms carefully.

These Terms tell you who we are and provide important information about your subscription. By subscribing to our services through www.globaldata.com (“our website”), you are agreeing to these Terms.

You must be 18 or over to accept these Terms and to subscribe to our services.

 

1. Information about us and how to contact us

We are GlobalData UK Ltd (“GlobalData”, “we”, “us”, “our”), a company registered in England and Wales. Our registered number is 05968121 and our registered office is at John Carpenter House, John Carpenter Street, London, EC4Y 0AN. Our registered UK VAT number is GB756473304.

If you have a query or a complaint, you can contact us by writing to us at customersuccess.explorer@globaldata.com.

If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

 

2. Our contract with you

Our acceptance of your application to register for a subscription to our services will take place when we email you to accept it, at which point a contract will come into existence between you and us. If we are unable to accept your application, we will inform you of this in writing and will not, in the case of a paid subscription, charge you for the subscription. This might be because the issuer of your card refuses to authorise your payment to us.

 

3. Registration Process

As part of our registration and account creation process, you will provide us with information necessary for us to register you for the relevant subscription. You will also be required to select a username and a password. You shall be solely responsible for maintaining the confidentiality of your password and shall immediately notify us if you suspect unauthorised use(s) of your account, or become aware of or suspect a breach of security, including loss, theft, or unauthorised disclosure of your password or credit card information. You are fully responsible for all usage and activity on your account, including, but not limited to, use of the account by any third party authorised by you to
use your username and password.

Your account is personal to you, and you may not sell, transfer or assign your subscription or any of your rights. If the computer system or device on which you accessed your subscription is sold or transferred to another party, you warrant and represent that you will delete all cookies and software files obtained by or through use of your subscription. We reserve the right to terminate your account and your subscription if we reasonably believe you are sharing you account and your subscription with third parties or if you are otherwise in breach of these Terms.

 

4. Your subscription

Our website contains content and articles regarding industry-specific business information (“Subscription Content”).

We may permit free access to limited excerpts of the Subscription Content from time to time on our website or on certain platforms. A paid subscription to our website (“Paid Subscription”) provides you with increased access to the Subscription Content.

All Subscription Content is provided “as is” and “as available”. Accordingly, you agree that any use of the Subscription Content is at your own risk. We cannot and do not warrant the accuracy or completeness of the Subscription Content or that it is up to date. You agree that we will not be liable to you or any third party for any adverse consequences arising as a result of or in connection with any use or reliance of the Subscription Content.

 

5. Payment

Details regarding the cost and payment dates for your Paid Subscription will be provided to you during the registration process. You can pay using most credit and debit cards. Payments will be subject to validation checks and authorisation by the card issuer and we may reject your application if we cannot verify your payment.

Unless otherwise specified during the registration process, you’ll pay for your subscription annually in advance of your Paid Subscription start date. If you are taking advantage of an introductory offer your subscription will, unless you cancel as set out below, continue as an annual subscription at the standard rate applicable to that Paid Subscription when the introductory offer period ends.

Unless otherwise specified during the registration process, your Paid Subscription will be renewed automatically at the end of each annual subscription period for a further 12-month period, and you will be charged in advance for that renewal term unless you cancel as set out below.

 

6. Cancellation of Paid Subscription

If you are taking advantage of an introductory offer in respect of the Paid Subscription, you will be asked to provide your details and sign up to a full annual Paid Subscription at the point of signing up to the introductory offer. You may cancel your full annual Paid Subscription at any time during the introductory offer by emailing customersuccess.explorer@globaldata.com or (where made available) through your online account. If you decide to cancel, your Paid Subscription will end on the expiry of the introductory offer and you will not be charged for the annual Paid Subscription.

In all other circumstances, where your Paid Subscription renews annually, you may cancel your annual Paid Subscription on notice to us before the end of your then current annual Paid Subscription period by emailing customersuccess.explorer@globaldata.com or (where made available) through your online account. Provided the notice has been given, your cancellation will become effective on the expiry of your current annual Paid Subscription period.

Once your Paid Subscription has ended, you will not be able to obtain the increased access to the Subscription Content.

 

7. Intellectual Property Rights

All present and future intellectual property rights in our website and all of the content it contains, including the Subscription Content, throughout the world (including the right to exploit the Subscription Content) shall at all times be and remain the sole and exclusive property of GlobalData and all such rights are reserved to GlobalData for its exclusive use.

You may not copy or make any use of the Subscription Content or any portion thereof other than as set out below.
In consideration of you obtaining a subscription through our website, we grant you a non-exclusive, non-transferable, and limited licence to view, retrieve and display the Subscription Content made available to you via your subscription for your non-commercial use and benefit only, for the term of your subscription only and subject to these Terms.

You agree that you will not:

  • rent, lease, sub-license, loan, provide, or otherwise make available, the Subscription Content in any form, in whole or in part to any person without prior written consent from us;
  • copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit, transfer, sell, license, upload, edit post, frame, link, or in any way exploit any part of the Subscription Content;
  • recirculate, redistribute or publish the analysis and presentation included in the Subscription Content without our prior written consent, or enable or allow such analysis and/or presentation to become incorporated in, any other content, documentation or report;
  • use the Subscription Content to compete with GlobalData or any business we operate from time to time;
  • download or otherwise retain any Subscription Content for use beyond the expiry of your subscription term.

 

8. Acceptable use restrictions

You must not:

  • use our website or the Subscription Content in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously;
  • misuse our website or the Subscription Content by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the Subscription Content, the server on which our site is stored or any server, computer or database connected to our website. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website and Subscription Content will cease immediately;
  • infringe our intellectual property rights or those of any third party in relation to your use of our website or the Subscription Content, including by the submission of any material (to the extent that such use is not licensed by these terms);
  • transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of our website or the Subscription Content;
  • use our website or the Subscription Content in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • collect or harvest any information or data from our website or the Subscription Content or attempt to decipher any transmissions to or from the servers running from our website.

 

9. Your privacy

We only use any personal data we collect through your use of our website and subscriptions in the ways set out in our privacy policy accessible via www.globaldata.com/privacy-policy/.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using our website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

 

10. Liability

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

 

– If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it (including Subscription Content).

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our website or the Subscription Content; or use of or reliance on any content displayed on our website, including Subscription Content.

In particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage.

 

– If you are a consumer user:

Please note that we only provide our website for domestic and private use. You agree not to use our website or the Subscription Content for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective Subscription Content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are under a legal duty to supply products that are in conformity with this contract. Nothing in these Terms will affect your legal rights.

 

11. Termination

If you are a consumer, you have a legal right to change your mind and receive a refund within 14 days from the day after we email you to confirm we accept your order or that you commence using the Paid Subscription, whichever is the earlier. To exercise this right, you just need to contact us using the contact details set out in section 1 above, or alternatively you can complete and send to us the model cancellation form at the foot of these Terms. We will refund you the price you paid for the Subscription Content by the method you used for payment within 14 days, however we may deduct from any refund an amount for the supply of the Subscription Content for the period for which it was supplied to you, ending with the time when you told us you had changed your mind.

We may terminate your subscription with 14 days’ notice for convenience. In such circumstances we will issue a prorated refund of your paid subscription fees on the time remaining in your current subscription period (if any).

We may terminate your subscription immediately by notice if: (a) we are unable to obtain payment from you for the Paid Subscription; (b) we reasonably consider you are in breach of these Terms or any applicable law; or (c) you fraudulently use or misuse the Subscription Content. If we terminate as set out above, we will not give any refund.

 

12. Events beyond our control

If our provision of the Subscription Content is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay of 30 days or more you may contact us to end your contract with us and receive a prorated refund of your paid subscription fees on the time remaining in your current subscription period.

 

13. Other important terms

  • We may transfer our rights and obligations under this contract to another organisation. We will tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. You may only transfer your rights or your obligations under this contract to another person only if we agree to this in writing.
  • This contract is between you and us. No other person shall have any rights to enforce any of its terms.
  • Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  • If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Subscription Content, we can still require you to make the payment at a later date.
  • From time to time we may update our website and/or the Subscription Content to improve performance, enhance functionality, reflect changes to the operating system or address security issues, or to reflect changes in relevant laws and regulatory requirements. You acknowledge that access to the Subscription Content may be restricted during such periods and that we have no liability to you in respect of such restricted access.
  • Our website may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
  • We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website and Subscription Content. You should use your own virus protection software.
  • If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
  • If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.