About this Webinar
Maybe you’ve heard about this thing called generative AI. If so, you’ve probably been impressed by the results it can produce and wondered how it could be applied to the telecoms industry, with its dedicated processes, specialized and fragmented data, stringent operational requirements, and data protection regulations. This webinar will summarize how the telecoms industry is approaching generative AI today and outline where GlobalData thinks the promise and dangers lie as it develops.
We’ll describe:
• Use cases in areas beyond customer care
• How telcos and vendors are protecting their data
• How and where generative AI might disrupt telecoms value chains
• Governance and legal challenges
Speakers
Andy Hicks
Andy Hicks is a Senior Principal Analyst covering IT and network infrastructure in communications service providers. He publishes regular competitive analyses on network operations, carrier voice, orchestration and assurance, consulting/SI, partner ecosystems, and hyperscaler capabilities in the telecommunications domain. In addition to his regular competitive analyses, Andy also consults for GlobalData clients, delivering custom strategic analyses, message testing, surveys, white papers, and keynote presentations at customer events.
Emma Mohr-McClune
Rena Bhattacharyya
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