Deutsche Lufthansa AG - Company Profile
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Business Description
Deutsche Lufthansa AG (Lufthansa) is a holding company that operates airlines. The company offers passenger air transportation services and air cargo services. It also involves in providing aircraft maintenance, repair and overhaul (MRO) and airline catering services.
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R&D Overview
Lufthansa has been continuously working on innovative services and products across its various segments. The company's Passenger Airlines are focusing on improving the customer’s travel experience. The company have introduced new seating options, expanded digital service channels, and integrated more climate-friendly flight options in the booking processes. Lufthansa Cargo introduced a new product speed and expanded its digital services. Lufthansa Technik started regular use of the fuel-saving surface technology “AeroSHARK” and started to prepare an Airbus A320 as a real-life laboratory for testing maintenance and ground processes for hydrogen-powered aircraft of the future. Lufthansa Aviation Training presented an innovative virtual reality system for pilot training. The company also launched the Uptrip app, which enables passengers to obtain trading cards for their used boarding passes, which can then be swapped for rewards. The R&D units are responsible for developing innovative services and products, improving the customer’s travel experience, expanding sustainability activities, introducing new product speed, expanding digital services, preparing for the future of hydrogen-powered aircraft, and developing innovative training systems.
Business Segments
Overview
Includes the operations of Lufthansa AirPlus Servicekarten (AirPlus), a provider of business travel management solutions. Also, offers vocational and professional aviation training through Lufthansa Aviation Training GmbH (LAT). Includes IT services of Lufthansa Systems GmbH & Co. KG that has a customer base of 300 airlines.
Performance
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Overview
Offers airline catering services through the LSG group that operates LSG Sky Chefs brand. Operations include development and management of airline-specific in-flight sales programs by Retail inMotion, and the purchasing and design of in-flight service equipment by SPIRIANT. Services also consist of the management and optimization of warehouse and transport logistics by SkylogistiX and the operation of lounges under the LSG Sky Chefs brand. Provides security concepts under the SCIS Air Security brand in the US. In Germany, the LSG group operates the Ringeltaube retail markets at airports.
Performance
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Overview
Offers scheduled airfreight services through the Lufthansa Cargo group that capacities on its own freighters and chartered cargo aircraft. Also, uses belly capacities on passenger aircraft operated by Lufthansa German Airlines, Austrian Airlines, Business Airlines and Eurowings long-haul flights.
Performance
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Overview
Provides maintenance, repair and overhaul services through Lufthansa Technik group. Further classified in to eight service lines: maintenance, aircraft overhaul, engines, components, aircraft systems, development and manufacture of cabin products, development of digital products, and completion and servicing of VIP aircraft.
Performance
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Overview
Offers passenger transport services through Lufthansa German Airlines, SWISS, Austrian Airlines and Brussels Airlines. All the airlines provide their passengers a comprehensive route network. It aslo includes regional airlines Lufthansa CityLine, Air Dolomiti, Edelweiss Air, Eurowings Discover and Germanwings.
Performance
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Geographical Segments
Performance
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Performance
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Performance
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Performance
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Performance
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Performance
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