Cloud Computing in Travel and Tourism – Thematic Intelligence

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Cloud Computing in Travel and Tourism

The travel and tourism industry has undergone a tremendous change in the last 10 to 15 years, moving from bricks-and-mortar travel agents towards online. Cloud technologies are the bedrock enabling this change. Investment in the cloud technology stack depends on company size and business requirements. Small and medium-sized travel companies tend to invest in software-as-a-service (SaaS) solutions, which provide out-of-the-box scalable applications. Amazon Web Services (AWS) is the preferred public cloud provider with clients including, Hilton, Expedia, Delta Air Lines, and Airbnb. It is the leading public cloud provider for travel companies.

The cloud computing in travel and tourism thematic intelligence report takes an in-depth look at look at how important cloud computing is in the travel and tourism sector. The report also highlights companies making their mark within the theme, and the relative position of these companies within the airlines, rail, road transport, and lodging sectors is summarized.

Cloud Computing in Travel and Tourism – Industry Analysis

Cloud computing spending in travel and tourism was worth $8.6 billion in 2021. Cloud computing in travel and tourism is forecast to grow at a CAGR of more than 15% between 2021 and 2026.

Travel and tourism companies have traditionally been slow to adopt new technologies, with many companies using outdated systems. However, more and more companies have realized the potential of cloud computing and storage for globally distributed businesses needing scalability and adaptability.

Cloud computing in travel and tourism industry analysis also covers:

  • Mergers and acquisitions
  • Company filings trends
  • Hiring trends
  • Cloud computing Timeline

Cloud Computing in Travel and Leisure Revenue, 2019-2026 ($ Billions)

Cloud Computing in Travel and Leisure Revenue, 2019-2026 ($ Billions)

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Cloud Computing in Travel and Tourism - Value Chain Analysis

GlobalData’s cloud computing value chain consists of cloud infrastructure, cloud services, and cloud professional services. Enterprise cloud spending falls into three broad categories. The first of these, cloud infrastructure, includes the hardware and software used to build, operate, and manage a cloud environment, whether it is public, private, or hybrid. Enterprises invest in infrastructure for building and operating a private cloud for various reasons, including data compliance obligations, data privacy, and maintaining guaranteed performance levels. Some enterprises build their private cloud, while others invest in a turnkey private cloud solution.

Cloud professional services: The key layers of cloud professional services are cloud brokerage, cloud integration, and managed cloud services.

Cloud computing Value Chain Analysis

Cloud computing Value Chain Analysis

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Leading Cloud Computing Adopters in Travel & Tourism Industry

Some of the leading travel & tourism companies that are currently deploying cloud computing are as follows:

  • Airbnb
  • Delta Air Lines
  • Dubai Airports Company
  • easyJet

To know more about the leading cloud computing adopters in the travel & tourism industry, download a free report sample

Leading Cloud Computing Vendors in Travel & Tourism Industry

Some of the leading vendors associated with the cloud computing theme are:

  • Alibaba
  • Alphabet (parent company of Google)
  • Amazon
  • Cisco

To know more about the leading cloud computing vendors in the travel & tourism industry, download a free report sample

Specialist Cloud Computing Vendors in Travel & Tourism Industry

Some of the specialist cloud computing vendors in the travel and tourism sector are:

  • A-ICE
  • Amadeus
  • Infor
  • Relito

To know more about the specialist cloud computing vendors in the travel & tourism industry, download a free report sample

Airports Sector Scorecard – Cloud Computing Theme

At GlobalData, we use a scorecard approach to predict tomorrow’s leading companies within each sector. Our sector scorecards have three screens: a thematic screen, a valuation screen, and a risk screen. The airport sector scorecard has three screens:

  • The thematic screen tells us who are the overall leaders in the 10 themes that matter most, based on our thematic engine.
  • The valuation screen ranks our universe of companies within a sector based on selected valuation metrics.
  • Our risk screen ranks companies within a sector based on overall investment risk.

Airports Sector Scorecard – Thematic Screen

Airports Sector Scorecard – Thematic Screen

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Cloud Computing in Travel and Tourism Market Overview

Report Pages 57
Regions Covered Global
Market Size (2021) $8.6 billion
CAGR (2021-2026) >15%
Value Chains Cloud Infrastructure, Cloud Services, and Cloud Professional Services
Leading Cloud Computing Adopters Airbnb, Delta Air Lines, Dubai Airports Company, and easyJet
Leading Cloud Computing Vendors Alibaba, Alphabet (parent company of Google), Amazon, and Cisco
Specialist Cloud Computing Vendors A-ICE, Amadeus, Infor, and Relito


  • This report provides an overview of the cloud in travel and tourism.
  • This report explains why the cloud will continue to grow in importance for the travel and tourism industry.
  • This report outlines how the correct cloud strategy can enhance the traveler experience and contribute to operational efficiency and scalability, highlighting different cloud strategies and architectures used by industry players.
  • This report provides examples of what companies and organizations in the travel and tourism industry are doing in reaction to this theme, and how they create differentiation.
  • We highlight travel and tourism companies that are leading in this theme.

Key Highlights

  • Investment in the cloud technology stack depends on company size and business requirements. Software as a service (SaaS) is the biggest investment area for travel and tourism companies, followed by platform-as-a-service (PaaS). Many applications used for day-to-day operations, both customer-facing and business-to-business (B2B), are now mostly cloud-based. AWS is the leading public cloud provider for travel companies with clients including, Hilton, Expedia, Delta Air Lines, and Airbnb.
  • Due to the travel disruptions caused by COVID-19 restrictions, seamless travel experiences with multiple touch points and personalized features are going to be an important investment area for travel and tourism companies. Eventually, cloud computing technologies will enable a seamless experience across the traveler’s journey, inside and outside the airport.
  • Leading lodging companies with strong cloud strategies are Hilton, Princess Cruises, Wyndham Hotels and Resorts, and Radisson Hotel Group.
  • Leading airlines and airports with strong cloud strategies are Changi Airport Group, Dubai Airports, Delta Air Lines, and Etihad Airways.
  • Leading travel intermediaries with strong cloud strategies are Skyscanner (, Airbnb,, and Expedia Group.

Reasons to Buy

  • To access market size and grown forecasts of the cloud in the travel and leisure market
  • To identify cloud leaders and laggards across lodging and cruises, airlines, and airports
  • To understand the key challenges facing the travel and tourism industry, and how these challenges increase the need for cloud computing.
  • To access primary research case study examples of cloud vendors and investment in the travel and tourism industry.
  • To understand cloud computing adoption using alternative datasets and analysis showing M&A activity mentions of cloud technologies in company filings, and cloud hiring trends in the travel and tourism sector.
  • GlobalData’s thematic research ecosystem is a single, integrated global research platform that provides an easy-to-use framework for tracking all themes across all companies in all sectors. It has a proven track record of identifying important themes early, enabling companies to make the right investments ahead of the competition, and securing that all-important competitive advantage.

Changi Airport Group
Cloud Software Group
Dell Technologies
Delta Air Lines
Dubai Airports
Dubai Airports Company
DXC Technology
Etihad Airways
Expedia Group
Guangzhou Baiyun International Airport
Inspur, Intuit
Mandarin Oriental Hotel Group
Princess Cruises
Progress Software
Raddison Hotel Group
Rosen Hotels and Resorts
Southwest Airlines
Travelodge Hotels
United Airlines
Wyndham Hotels & Resorts

Table of Contents

  • 1. Executive Summary
  • 2. Cloud Computing Value Chain

    • 2.1. Cloud services (PaaS and IaaS)
    • 2.2. Cloud services (SaaS)
    • 2.3. Cloud professional services

  • 3. Travel and Tourism Challenges
  • 4. The Impact of Cloud Computing on Travel & Tourism
  • 5. Case Studies
  • 6. Data Analysis

    • 6.1. Market size and growth forecasts
    • 6.2. Mergers and acquisitions
    • 6.3. Company filings trends
    • 6.4. Hiring trends
    • 6.5. Cloud computing timeline

  • 7. Companies

    • 7.1. Leading cloud computing adopters in travel and tourism
    • 7.2. Leading cloud computing vendors
    • 7.3. Specialist cloud computing vendors in travel and tourism

  • 8. Sector Scorecards

    • 8.1. Airports sector scorecard
    • 8.2. Airlines sector scorecard

  • 9. Glossary
  • 10. Further Reading
  • 11. Our Thematic Research Methodology
  • 12. About GlobalData
  • 13. Contact Us

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