ICT investment trends in the Netherlands; Enterprise ICT spending patterns through to the end of 2017

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Even though the pace is sluggish in 2016, European countries are recovering from the economic crisis, as is the case with the Netherlands, which is looking to invest in various ICT domains and disruptive technologies such as the internet of things (IoT) and cloud computing to boost innovation and achieve competitive edge.


• Kable’s survey finds that Dutch enterprises are planning to increase their hardware expenditure in 2016 in order to adopt and support remote working trends, leading to increased spending on mobile devices, tablets, and smartphones in workplace environments.

• The survey also finds that enterprises in the Netherlands are increasing their expenditure on platform as a service (PaaS) and infrastructure as a service (IaaS) in order to provide an agile platform for software development to users and also to handle their in-house infrastructure costs, along with increasing the manageability of operations at disparate locations.

• Finally, increasing customer satisfaction remains the most important business objective influencing Dutch enterprises’ IT investment strategy, followed by survival, thereby indicating enterprises’ need to increase their profit margins and focus on long-term goals in order to operate in a competitive environment.

Reasons to Buy

Understand how the Dutch enterprises ICT landscape is set to change in 2016 to prioritize your target market

Comprehend how ICT Euros are being allocated by Dutch enterprises in specific geographies and size bands to improve your market penetration

Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)

Realign your sales initiatives by understanding the current strategic objectives of Dutch enterprises

Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (IoT, cloud computing, business intelligence, and communications & collaboration)

Prioritize your focus areas by understanding which factors are influencing Dutch enterprises’ decisions when selecting an ICT provider

Understand the changes in customers’ priorities and identify the business objectives that Dutch enterprises are looking to achieve through their ICT investment strategies

Information Builders

Table of Contents

1 Trends in ICT budgets

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 ICT budget allocation by core technology area

1.4.1 Hardware budget breakdown

1.4.2 Software budget breakdowns

1.4.3 Third party IT services expenditure

1.4.4 Communications expenditure

1.4.5 Cloud computing budget

1.5 ICT budget allocation by function

1.6 Outsourced IT functions

2 ICT investment priorities and vendor satisfaction

2.1 Introduction

2.1.1 Internet of Things (IoT)

2.1.2 Cloud computing

2.1.3 Business intelligence

2.1.4 Communications & collaboration

3 ICT procurement trends

3.1 Introduction

3.2 Business objectives influencing IT investment strategy

3.3 ICT provider selection

3.4 Key decision maker for purchasing technology

4 Summary

4.1 Dutch enterprises are optimistic about investing in various ICT domains in 2016

5 Appendix

5.1 Definitions

5.2 Further reading

5.3 Contact the authors




Figure 1: Dutch enterprise ICT survey industry breakdown

Figure 2: Dutch enterprise ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among Dutch enterprises

Figure 4: Dutch enterprises' (external) ICT budget allocation, 2015 and 2016

Figure 5: Dutch enterprises' average hardware budget allocation

Figure 6: Average allocation of software budgets in Dutch enterprise market

Figure 7: Dutch enterprises' average IT services budget allocation

Figure 8: Dutch enterprises' average communications expenditure

Figure 9: Dutch enterprises' average cloud computing budget allocation by technology

Figure 10: Dutch enterprises' average cloud computing budget allocation by implementation type

Figure 11: Dutch enterprises' ICT budget allocation by function, 2015 and 2016

Figure 12: Outsourced IT functions – Dutch enterprises' current and future outsourcing priorities

Figure 13: IoT – Dutch enterprises' current and future investment priorities

Figure 14: IoT – selected primary provider and vendor satisfaction among Dutch enterprises

Figure 15: Cloud computing – Dutch enterprises' current and future investment priorities

Figure 16: Cloud computing – selected primary provider and vendor satisfaction among Dutch enterprises

Figure 17: Business intelligence – Dutch enterprises' current and future investment priorities

Figure 18: Business intelligence – selected primary provider and vendor satisfaction among Dutch enterprises

Figure 19: Communications & collaboration – Dutch enterprises' current and future investment priorities…

Figure 20: Communications & collaboration – selected primary provider and vendor satisfaction among Dutch enterprises

Figure 21: Business objectives which influence Dutch enterprises' IT investment strategy

Figure 22: Factors influencing Dutch enterprises' decision to choose an ICT provider

Figure 23: Role of key entities in making ICT purchasing decisions

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