ING Group – Enterprise Tech Ecosystem Series

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ING Group Enterprise Tech Ecosystem Series Report Overview

ING Group has been focusing on using artificial intelligence, big data, blockchain, robotics, and cybersecurity to digitally transform its operations. The annual ICT spending of ING was estimated at $ 1 billion for 2022. A major share of this spending is earmarked for acquiring software, network & communications, and hardware from vendors. ING Group is offering retail and wholesale banking services to customers in more than 40 countries. Its retail banking business offers savings, investments, payments, insurance, and unsecured and secured lending services to mid-corporates, small-to-medium-sized businesses, and individuals. Its wholesale banking business offers customized corporate finance, specialized lending, sustainable finance solutions, equity, and debt market solutions, payments, trade and treasury services, and cash management services to financial institutions and corporate clients.

The ING Group Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from our internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, accelerator programs, and innovation centers, technology partnerships, technology introductions, and ICT spending among others.

Digital Transformation Strategies

ING is tapping into AI, big data, cybersecurity, and open banking technology to improve customer service. The bank also has a uniform global customer data management approach, which facilitates customer self-service and simplifies the process of retrieving data for developing new banking products and services.

To gain more insights on ING’s digital transformation strategies and initiatives, download a free report sample.

ING Technology Theme Focus

ING is utilizing several emerging technologies including AI, data analytics, robotics, cloud, open banking, and fintech among others to enhance its operational and service capabilities.

ING Group Technology Focus

ING Group Technology Focus

To know about other technology themes under focus for the company, download a free report sample

ING Technology Initiatives

ING has been involved in several strategic technology partnerships, collaborations, and technology developments and rollouts over the last few years. For instance, in 2021, ING partnered with Conpend for its AI tool for processing documents. Called TRADE AI, the app scans documents for compliance with anti-money laundering guidelines and International Chamber of Commerce rules.

For more insights on other technology initiatives of ING, download a free report sample

ING Group ICT Spend by Function

  • Data center
  • Communications
  • Network
  • Applications
  • End-user computing
  • Management
  • ICT Service desk

ING Group ICT Spend by Function, 2022

ING Group ICT Spend by Function, 2022

For more insights on ICT spending by function, download a free report sample

ING Group ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/consulting firms
  • Specialist outsourcers
  • Systems integrators

ING Group ICT Spend by Channel, 2022

ING Group ICT Spend by Channel, 2022

For more insights on ICT spending by channel, download a free report sample

ING Group External ICT Spend by Segment

  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • ICT services
  • Consulting
  • Network and communications
  • Others

ING Group External ICT Spend by Segment, 2022

ING Group External ICT Spend by Segment, 2022

For more insights on external ICT spending by segment, download a free report sample

ING Group Digital Transformation Strategies Overview

Total ICT Spending 2022 $1 billion
ICT Spend by Function Data center, Communications, Network, Application, End-User computing, Management, and Service Desk
ICT Spend by Channel Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators
External ICT Spend by Segment Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Network, and communications, and Others
Technology Theme Focus AI, data analytics, robotics, cloud, open banking, and fintech

This report provides:

  • Insight into ING’s technology activities.
  • Insights of its accelerator programs and innovation centers.
  • Overview of technology initiatives covering partnerships, and technology introductions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into ING’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships.

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Funding Options

Table of Contents

Table of Contents

Overview

Digital Transformation Strategy

Technology Centers and Innovation Programs

Technology Focus

Technology Initiatives

Venture Arm: ING Ventures

Investments

Partnership and Investment Network Map

ICT Budget and Contracts

Key Executives

About GlobalData

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ING Group – Enterprise Tech Ecosystem Series standard reports
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