Mastercard Inc. – Digital transformation strategies

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Mastercard Digital Transformation Strategies Report Overview

Mastercard uses AI technologies as a part of its digital transformation strategies. The annual ICT spending of Mastercard was estimated at $835 million in 2023. A major share of this spending is earmarked for acquiring software, ICT services, and hardware from vendors. Mastercard Inc (Mastercard) is a payment and technology company, which deals with clearing, authorization, and settlement of payment transactions. It offers a wide range of payment solutions for credit, debit, prepaid, and commercial cards; digital payments, real-time account-based payments, and payment system security; and transaction services such as cross-border and domestic transactions. Mastercard also provides value-added services such as loyalty and rewards and advisory services such as consulting, analytics, and implementation services.

Total ICT Spending 2023 $835 million
ICT Spend by Function Communications, Data Center, Network, Application, End-User Computing, Service Desk, and Management
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators
External ICT Spend by Segment ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Network and communications, Consulting, and Others
Technology Theme Focus Artificial Intelligence, Big Data, Cloud, Blockchain and Payments

The Mastercard digital transformation strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, technology introductions, partnerships, investments, acquisitions, and ICT spending among others.

Digital Transformation Strategies

Mastercard is tapping the power of AI technologies to offer products and services that protect customers from financial fraud and allow them to focus on customer service. By leveraging AI technologies Mastercard aims to help its enterprise customers reduce transaction-level fraud, credit risk, and loan defaults and prevent fraudulent healthcare claims. Mastercard’s AI-driven fraud detection software models analyse billions of transactions for suspicious and fraudulent transactions across industries.

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Mastercard Technology Theme Focus

Mastercard is utilizing several emerging technologies including artificial intelligence, big data, cloud, blockchain, and payments to enhance operational efficiency and product offerings.

Mastercard Technology Focus

Mastercard Technology Focus

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Mastercard Technology Initiatives

Mastercard has been involved in several strategic technology partnerships and collaborations, technology developments, and roll outs over the past few years. For instance, Mastercard signed a memorandum of understanding with ZainTech, a one-stop digital solutions provider, to create data-driven and innovative solutions for businesses across the Middle East and North Africa. ZainTech revolutionizes day-to-day business by streamlining its digital transformation journey, by offering cutting-edge data solutions, and facilitating digital and data-driven decision-making, to achieve clients’ corporate goals and drive growth. The partnership will help streamline clients’ operations, including enhancing productivity and cost savings.

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Mastercard ICT Spend by Function

  • Communications
  • Datacenter
  • Network
  • Application
  • End-user computing
  • Service desk
  • Management

Mastercard ICT Spend by Function, 2023 (%)

Mastercard ICT Spend by Function, 2023 (%)

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Mastercard ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/Consulting firms
  • Specialist outsourcers
  • Systems integrators

Mastercard ICT Spend by Channel, 2023 (%)

Mastercard ICT Spend by Channel, 2023 (%)

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Mastercard External ICT Spend by Segment

  • ICT services
  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • Network and communications
  • Consulting
  • Others

Mastercard External ICT Spend by Segment, 2023 (%)

Mastercard External ICT Spend by Segment, 2023 (%)

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Scope

This report provides:

  • Insight into Mastercard’s technology activities.
  • Insights into its digital transformation strategies and technology center & innovation program.
  • Overview of technology initiatives covering product launches, partnerships, investments, and acquisitions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets and major ICT contracts.

Reasons to Buy

  • Gain insights into Mastercard’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various product launches, partnerships, investments, and acquisitions.

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Table of Contents

Overview                                                                                              

– Brief information about the company, its business divisions, and its financials

Digital Transformation Strategy                                                      

– A summary of key digital strategies/implementation efforts of the company

Accelerators, Incubators, and Other Innovation Programs      

– Discusses the company’s key strategic units, innovation labs, incubation and accelerator programs dedicated to technology innovation

Technology Focus                                                                                

– Lists the technology themes pertinent to the industry the company operates in and highlights the themes adopted by the company

Technology Initiatives                                                                        

Discussion about all the technology introductions & partnerships the company has entered

Investment                                                                                         

Brief discussion about the investments made by the company to acquire new technologies

Acquisitions                                                                                        

Brief discussion about the acquisitions by the company

Partnership and Investment Network Map                                 

– A bird’s eye view of all the partnerships/investments/acquisitions that the company has made in the last 3-5 years

ICT Budget and Contracts                                                                  

– The company’s ICT budget segregated into hardware, software, and managed IT services

Key Executives                                                                                     

– Lists key executives and Digital Transformation Executives of the company, typically the key decision makers/influencers

Frequently asked questions

Mastercard Inc. – Digital transformation strategies standard reports
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Can be used by individual purchaser only

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