Tech in Banking – Report Bundle (6 Reports)
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Tech in Banking Industry Bundle Report Overview
High dependencies on digital technologies for banking needs are changing the global banking system. Additionally, the pandemic has accelerated the adoption of technologies across various sectors, including banking. These advancements make the banking experience more convenient and hassle-free for customers.
As a part of this bundle, you will gain access to in-depth insights available in the following reports:
- Thematic Intelligence: Social Media in Payments
- Thematic Research: AI in Banking
- Thematic Research: Augmented Reality in Banking
- Thematic Research: Blockchain in Payments
- Thematic Research: Customer Experience in Banking
- Thematic Research: Cybersecurity in Banking
Report 1: Social Media in Payments – Thematic Intelligence
Social media platforms are working on integrating payments within their ecosystems, which will help brands to advertise and redirect users to their websites to complete transactions. By integrating ecommerce within their ecosystems, social media platforms are looking to compete with traditional ecommerce platforms such as Amazon and eBay. This is where payment gateway technology comes into play. Payment gateways integrate directly with social media platforms by providing a payment interface. Without these gateways, payments would not be possible. Various payment tools are available for consumers to complete online transactions, with card payments and digital wallets being the most popular.
To gain more information about the social media in payments, download a free report sample
Report 2: AI in Banking – Thematic Research
AI use cases in banking range from enhancing customer interactions through chatbots; to providing better loan terms through data-driven risk assessments and automating back-end processes. Banks have realized the benefits of AI in cost savings, quality improvements, expansion of their services, and increased personalization in their product offerings. Implementing machine learning and data science across the entire banking value chain can help banks detect fraud and cybersecurity risks and combat both proactively. Data science can also help to improve automation. Similarly, the comprehensive deployment of virtual assistants can help banks streamline their operations. Computer vision is another area predominantly relevant on the customer side, mainly used as a biometric method to secure accounts.
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Report 3: Augmented Reality in Banking – Thematic Research
The integration of augmented reality (AR) into financial services offers the potential for banks to enhance the customer experience in various ways. The importance of AR in the banking sector has increased owing to the recent wave of digitalization and the COVID-19 pandemic. AR and VR tools enable banks to overcome the challenge of personalization by providing new and innovative ways to engage with customers. For instance, Westpac Banking Corporation and Current provide financial data visualization and budgeting through smartphone-based AR. Furthermore, AR technology helps resolve the challenge of embedded finance. CommBank and BNP Paribas were among the earliest examples of banks using AR for property viewings.
To gain more information about AR in banking industry, download a free report sample
Report 4: Blockchain in Payments – Thematic Research
Bitcoin is the first cryptocurrency that managed to gain international attention and started the entire blockchain/cryptocurrency debate. Unlike other cryptocurrencies, Bitcoin is purely a technology that is not attached to any company or individual. With the growing interest in blockchain technology, more financial institutions are looking at how various technology applications can benefit them and improve their business model. Financial institutions can use this service to develop their solutions on the network, such as smart contracts, and decentralized applications, among others.
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Report 5: Customer Experience in Banking – Thematic Research
The volume and velocity of channel shift encourage incumbent banks to adopt agile technology platforms that reduce interdependencies between processes, thereby expediting time-to-market and limiting overall complexity and cost. The market for customer experience subsumes the entire digital banking ecosystem of B2B and D2C providers across all sub-segments of financial services. Customer satisfaction is a core component of customer experience, focusing on the customer’s cognitive evaluation of the overall interaction. For this purpose, banks and other financial institutions invest significantly in customer experience projects, often with mixed results.
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Report 6: Cybersecurity in Banking – Thematic Research
The rapid evolution of digital banking has resulted in customers finding it more convenient to manage their finances through online channels, exposing banks and financial institutions vulnerable to cyberattacks. For this purpose, banking and payment providers are looking to utilize newer and more advanced security infrastructure and services. As cyberattacks become more sophisticated due to artificial intelligence (AI) and self-learning malware, banks need to maintain a robust cybersecurity strategy. Cybersecurity technologies will help banks shore up their reputation as trusted and secure providers as they digitize amid increased openness.
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AI in Banking - Thematic Research
Augmented Reality in Banking - Thematic Research
Blockchain in Payments - Thematic Research
Customer Experience in Banking - Thematic Research
Cybersecurity in Banking (2022) - Thematic Research
Table of Contents
Frequently asked questions
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Social Media in Payments - Thematic Intelligence
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What are the key components of the social media in payments value chain?
The key components of the social media in payments value chain are consumer and payment processing.
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AI in Banking - Thematic Research
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What is the growth rate of the AI in retail banking sector?
The AI market in retail banking sector is estimated to grow at a CAGR of more than 21% during 2019-2024.
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Augmented Reality in Banking - Thematic Research
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What are the types of AR-enabling devices?
The AR-enabling hardware comes in various forms, including smartphones, eyewear (AR smart glasses), and AR headsets.
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Blockchain in Payments - Thematic Research
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What are the top five cryptocurrencies in the market?
The top five cryptocurrencies in the market today are Bitcoin, Ethereum, Binance Coin, Cardano, and Tether.
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Customer Experience in Banking - Thematic Research
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What are the key components of the customer experience technology platform?
The key components of the customer experience technology platform are core banking, middleware, and front-end channels.
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Cybersecurity in Banking (2022) - Thematic Research
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What was the cybersecurity market size in the retail banking sector in 2020?
The global security revenues in retail banking was $3.58 billion in 2020.
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