Managed Services Market Size, Trends, Drivers and Challenges, Vendor Landscape, Opportunities and Forecast to 2027
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Managed Services Market Overview
The global managed services market size was pegged at $789.3 billion in 2022. The market is expected to grow at a CAGR of more than 13% during the forecast period (2022-2027). The growing complexity of managing IT infrastructure within organizations creates a strong business case for enterprises to engage managed IT services. The rising cost of provisioning, operating, and managing IT infrastructure is also driving enterprises to adopt managed IT services model. Managed service providers bring the necessary expertise to manage even complex IT environments, and their subscription-based, pay-as-you-go services model presents a cost-effective option for businesses to manage their IT infrastructure.
Managed Services Market Outlook, 2022-2027 ($ Billions)
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The ‘Managed Services Market’ research report provides an executive-level overview of the current managed services market worldwide, with detailed forecasts of key indicators up to 2027. Published annually, the report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by product/service type and verticals across the large enterprise and micro, small, and medium enterprise (MSME) markets, review of key managed services market trends, and the technological developments that are shaping the managed services landscape.
Market Size 2022 | $789.3 billion |
CAGR | >13% |
Forecast Period | 2022-2027 |
Product/Service Types | SaaS, Managed Desktop Services, IaaS, PaaS, Managed Network Services, and Others |
Key Industry Verticals | BFSI, Manufacturing, Information Technology, Retail, and Government |
Enterprise Size Band | MSME and Large Enterprises |
Key Regions | North America, Asia Pacific, Western Europe, Middle East and Africa, South and Central America, and Central and Eastern Europe |
Leading Companies | IBM, Accenture, HCL Tech, Dell Technologies and AT&T |
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Managed Services Market Segmentation by Service Types
The managed services market is divided into twelve service types namely:
- SaaS
- Managed Desktop Services
- IaaS
- PaaS
- Managed Network Services
- Managed Security Services
- Managed Cloud Services
- Managed Print Services
- Managed IP Telephony Service
- Managed Storage Services
- Managed Servers Services
- Managed Mobility Services
Managed Services Market Share by Service Types, 2022 (%)
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SaaS Represents the Largest Contributor to the Total Managed Services Market Value
SaaS accounted for $251.8 billion in 2022, about 31.9% of the total managed services market value estimated for the year. The desire to move from traditional software licenses to cost-effective subscription-based model has been a major driver for the widespread adoption of SaaS among enterprises over the years. This, combined with the concept of having a third party to manage both the applications and the infrastructure and relieving them from the costs associated with buying and maintaining infrastructure and applications has made SaaS a popular IT provisioning choice for enterprises.
Managed Services Market Segmentation by Vertical
The BFSI sector is the largest end-use market for managed services. The report analyses the global managed services market across several industry verticals including:
- BFSI
- Manufacturing
- Information Technology
- Retail
- Government
Managed Services Market Share by Vertical, 2022 (%)
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Managed Services Market Segmentation by Regions
The managed services market forecast report also analyses the market across the following six regions:
- North America
- Asia Pacific
- Western Europe
- Middle East & Africa
- South & Central America
- Central & Eastern Europe
Managed Services Market Share by Region, 2022 (%)
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According to GlobalData’s analysis, North America is the leading regional market with revenue estimated at $258.7 billion for 2022 and will grow at a CAGR greater than 10% over the forecast period. The US contributes the majority share of the managed services revenue estimated for North America in 2022 owing to its large economy and enterprise footprint.
Managed Services Market – Drivers, Trends and Challenges
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Managed Services Market – Competitive Landscape
The global managed services vendor landscape is dominated by prominent international players such as IBM, Accenture, HCL Tech, Dell Technologies, and AT&T.
Leading Managed Service Companies
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Scope
The market intelligence report provides an in-depth analysis of the following –
- Managed services market outlook by product/service type: Analysis as well as historical figures and forecasts of revenue opportunities from the managed services product/service type.
- Managed services market outlook by enterprise size band: Analysis as well as historical figures and forecasts of revenue opportunities from the enterprise size band perspective.
- Managed services market outlook by regions: Analysis as well as historical figures and forecasts of revenue opportunities from a regional perspective.
- Managed services market outlook by revenue opportunity: Analysis as well as historical figures and forecasts of revenue opportunities from a regional perspective.
- The vendor landscape: An examination of the positioning of leading players in the managed services market.
- Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.
Reasons to Buy
- This market intelligence report offers a thorough, forward-looking analysis of global managed services, managed services solution providers, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
- Accompanying GlobalData’s Forecast products, the report examines the assumptions and drivers behind ongoing and upcoming trends in the global managed services market.
- The report also highlights key vertical industries (BFSI, Manufacturing, IT, Construction, etc.), enterprise size bands (Micro, small, medium, large, and very large), and key regions (North America, Asia Pacific, Western Europe, Middle East & Africa, Central & Eastern Europe, and South & Central America)
- With charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
- The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in the managed services market.
- The broad perspective of the report coupled with comprehensive, actionable detail will help security hardware and software vendors, service providers, and other communications and collaboration players succeed in the growing managed services market worldwide.
Table of Contents
Frequently asked questions
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What was the managed services market size in 2022?
The managed services market size was valued at $789.3 billion in 2022.
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What is the managed services market growth rate?
The managed services market is expected to grow at a CAGR of more than 13% during the forecast period, 2022-2027.
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What are the key global managed services market drivers?
Acceleration in digital transformation among enterprises and increasing volume and sophistication of cyberattacks are stimulating the growth of the managed services industry globally.
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Which was the leading service type segment in the managed services market in 2022?
SaaS was the leading service type segment in the managed services market in 2022.
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Which was the leading vertical in the managed services market in 2022?
BFSI was the leading vertical in the managed services market in 2022.
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Which region accounted for the largest managed services market share in 2022?
North America accounted for the largest managed services market share in 2022.
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Which are the leading managed services companies?
The leading managed services companies are IBM, Accenture, Dell Technologies, HCL Tech, and AT&T among others.
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