Morphe Cosmetics Case Study – A Make-Up Brand That Lost its Relevance Among its Target Generation Z Consumers
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Morphe Cosmetics Case Study Report Overview
Morphe Cosmetics was launched in 2008 and was promoted as “make-up for the creators”. It was the biggest creator collaboration of the late 2010s, with notable US names such as Jeffree Star, James Charles, Nikita Dragun, and Jaclyn Hill scoring lucrative contracts, millions of followers, and a global reach. Unfortunately, the brand failed to develop larger recognition for itself beyond its relationships with influencers and decided to close all its US retail stores in January 2023.
The Morphe Cosmetics case study report focuses on how Morphe Cosmetics failed to align itself with changing consumer needs. It provides an overview of Morphe and its origin. Moreover, the report includes the consumer trends that drove Morphe’s failure and explains the cause of Morphe Cosmetics’s decline.
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Morphe Cosmetics – Market Dynamics
Morphe was founded by siblings Linda Tawil and Chris Tawil and is owned by FORMA Brands based in California, US. The brand initially sold only make-up brushes in trade shows and later expanded to offer make-up. It opened its first retail location in 2013. Morphe Cosmetics earned its reputation for a bold approach to make-up that honors individuality and self-expression. It was popular for its bold eye makeup promoted by leading influencers. However, the makeup brand lost its shine after it was embroiled in a series of controversies.
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Morphe Cosmetics – Reasons for Decline
Factors such as failure to establish a strong brand voice and changing consumer preferences towards make-up are responsible for the downfall of Morphe Cosmetics. In addition, controversies around Morphe’s key collaborations created a negative image for the brand.
Social media holds great power in the beauty industry as it helps brands create awareness of their new launches. While Morphe benefited from the influencer partnerships until 2020, a host of controversies began surfacing in 2021 including Morphe’s key collaborators at the time, damaging its reputation.
In July 2020, Morphe launched a skincare line by FORMA Brands with new products called Morphe 2 and Bad Habit. The new products were specifically targeted towards Generation Z consumers. It was Morphe’s first foray into TikTok to attract a new consumer base amid a tumultuous time for the industry.
However, the target demographic is quick to call out creators behaving badly and condemn brands that partner with them, thus impacting the brand’s health. Hence, due to the rising controversies surrounding its collaborators, Morphe Cosmetics’ reputation took a subsequent hit and even the new launches could not save the dwindling company sales.
US: “To what extent do you agree/disagree with the following? I stop buying products from a brand if their values don’t align with my personal beliefs,” 2022
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Key Highlights
- Taking a lesson from Morphe’s decline, brands need to take appropriate actions when influencer scandals break to avoid losing consumers and safeguard their reputation.
- It is important for brands to win consumer’s trust and maintain authenticity. This is possible if they also have a strong brand identity outside of collaborations.
Reasons to Buy
- Understand the challenges and opportunities for a specific company to tap into what is impacting the industry.
- Gain a broader appreciation of the fast-moving consumer goods industry by gaining insights from both within and outside of your sector.
- Access valuable strategic take-outs to help direct future decision-making and inform new product development.
Table of Contents
Frequently asked questions
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What were the reasons behind the failure of Morphe Cosmetics?
The failure to establish a strong brand voice and changing consumer preferences towards make-up was responsible for the downfall of Morphe Cosmetics. In addition, controversies around Morphe’s key collaborations created a negative image for the brand.
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What was the reason behind the initial popularity of Morphe Cosmetics?
Morphe Cosmetics earned its reputation for a bold approach to make-up that honors individuality and self-expression. It was popular for its bold eye makeup promoted by leading influencers.
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Who is the founder of Morphe Cosmetics?
FORMA Brands based in California, US owns Morphe Cosmetics.
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