Automation 2.0 – The Rise of Intelligent AI Agents (Vol. 1)

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Reasons to buy the ‘Automation 2.0’ market report:

  • Innovation Insights: This report explores Agentic AI’s operational framework, comparative advantages, industry-wide impact, and real-world applications while analyzing trends, opportunities, adoption strategies, and challenges.
  • Innovations: Presents real-world innovation examples related to agentic AI. It casts light on enterprises and startups using agentic AI across the sectors for use cases such as workflow automation, software development, and sales automation, among others.

How is our ‘Automation 2.0’ report unique from other reports in the market?

  • Understand how ‘Agentic AI’ has emerged as a key enabler in today’s world, disrupting sectors from BFSI to healthcare and retail.
  • While applications like workflow automation, real-time decision-making, and predictive analytics are leading the charge, areas such as personalized customer engagement, operational optimization, and compliance management are quickly catching up. Businesses can draw valuable insights from success stories in these areas, adapting proven strategies to achieve transformative outcomes tailored to their unique needs.
  • Against this backdrop, enterprises need to understand which Agentic AI innovations are relevant to their sector and how companies are leveraging them to address efficiency, cost, and scalability challenges. The Automation 2.0 report, published by GlobalData, provides real-world examples of how leading companies and startups are advancing the adoption of cutting-edge Agentic AI solutions.

We recommend this valuable source of information to anyone involved in:

  • AI Technology Leaders and Startups
  • Business Development and Market Intelligence
  • Investment Analysts and Portfolio Managers
  • Professional Services – Investment Banks, PE/VC Firms
  • M&A/Investment, Management Consultants, and Consulting Firms

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Automation 2.0 – Rise of Intelligent AI Agents Report Overview

Agentic AI redefines enterprise automation by integrating perception, reasoning, action, and learning to enable real-time adaptability and autonomous decision-making. The “Automation 2.0 – The Rise of Intelligent AI Agents (Vol. 1)” Innovation Radar report explores the evolution and impact of Agentic AI across industries such as BFSI, healthcare, retail, and energy. It highlights transformative use cases, including workflow automation, predictive analytics, and personalized customer interactions, showcasing innovations from various technology vendors.

GlobalData’s report provides strategic insights into adopting Agentic AI, emphasizing modular integration, workforce upskilling, and ethical governance. It examines the challenges and opportunities in deploying these systems, from reducing operational costs to enabling faster product development. The report equips enterprises to drive efficiency, scalability, and innovation in a rapidly evolving digital landscape by offering actionable guidance on leveraging Agentic AI.

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Key Classifications ·       Simple Reflex Agents

·       Goal-Based Agents

·       Learning Agents

·       Multi-Agent Systems

·       Model-Based Reflex Agents

·       Utility-Based Agents

·       Hierarchical Agents

Key Features ·       Autonomy

·       Goal-Oriented Behavior

·       Adaptability

·       Decision-Making

·       Independent Operation

Key Industries ·       Automotive

·       Banking, Financial Services, and Insurance (BFSI)

·       Energy

·       Healthcare

·       Retail

·       Technology, Media & Telecom

Leading Players ·       Commerce.AI

·       Origami Agents

·       Microsoft

·       Workday

·       IBM

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Agentic AI - Key Features

Agentic AI refers to autonomous systems that perceive, reason, act, and learn independently, proactively pursuing goals with real-time adaptability. These systems enhance decision-making, enable efficient collaboration, and are classified based on reflex, goal orientation, utility, learning, and hierarchical capabilities. A few of the key features of agentic AI are autonomy, goal-oriented behavior, adaptability, decision-making, and independent operation.

Autonomy: Operates independently, making decisions and executing tasks without human intervention.

Goal-Oriented Behavior: Pursues predefined objectives using techniques like reinforcement learning and evolutionary algorithms.

Adaptability: Dynamically adjusts behavior to environmental changes or novel situations.

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Agentic AI – Market Dynamics

The data flywheel in AI refers to a feedback loop where continuous use generates data that refine models and algorithms, improving performance and outcomes. This iterative process enhances scalability and efficiency in Agentic AI systems. Agentic AI automates processes, generating real-time feedback loops to enhance reinforcement learning and system performance. Operationalizing AI agents is challenging due to expertise and infrastructure gaps. Solutions like NVIDIA’s NIM Agent Blueprints offer customizable workflows.

Data Flywheel Process for Agentic AI
Data Flywheel Process for Agentic AI
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Agentic AI - Emerging Concepts

BabyAGI and AutoGPT are among the concepts emerging within the Agentic AI theme.

BabyAGI: This open-source Python framework autonomously creates, prioritizes, and executes tasks by leveraging AI in a context-aware environment. BabyAGI operates in a continuous loop by pulling tasks from a list, executing them via agents, and generating new tasks based on outcomes.

BabyAGI Workflow

BabyAGI Workflow

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Agentic AI - Competitive Landscape

A few of the key innovators by business function/application area within the Agentic AI theme are Commerce.AI, Origami Agents, Microsoft, Workday, and IBM.

Commerce.AI’s auto-AGENTS automate business interactions across voice, chat, and text, boosting productivity and streamlining processes. Meanwhile, Origami Agents streamlines lead generation and business research with AI-driven insights from web data, firmographics, and social intent signals.

Agentic AI Industry Analysis by Players

Agentic AI Industry Analysis by Players

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Segments Covered in the Report

Agentic AI Classifications Outlook

  • Simple Reflex Agents
  • Goal-Based Agents
  • Learning Agents
  • Multi-Agent Systems
  • Model-Based Reflex Agents
  • Utility-Based Agents
  • Hierarchical Agents
Abnormal Security
Accel
ADNOC
AIQ
Aera Technology
Amelia
Amazon
Anthropic
Arch-Function
Artisan
Backbase
British Telecom
Bud Financial
Celonis
Cisco
Codium
Cognigy
Commerce.AI
CrewAI
Diliko
DGTAL
Emergence AI
Endava
Expion360
Fine AI
Functionalize
G42
GoodGist
HubSpot Ventures
IBM,Integrail,Kama.ai
Katanemo
LangChain
Luminance
March Capital
Meta
Microsoft
Morpheus
Moveworks
NVIDIA
OpenAI
Origami Agents
ReliaQuest
Sana Labs
SAP
SentinelOne
ServiceNow
SK Telecom
Snowflake
Tracer
UiPath
Workato
Workday
Y Combinator

Table of Contents

Table of Contents

1. Introduction

2. Decoding Agentic AI

3. Agentic AI Vs. Generative AI

4. Business Impact

5. Market Signals

6. Real-world Innovations

7. Emerging Concepts in Agentic AI

8. Enterprise Value Proposition

9. Outlook

Frequently asked questions

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