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Sector Analysis
Insurance Lead and Report Bundle
Now more than ever digitalization is key to business growth and placing our products in front of the right audience globally.  A wider view of emerging insurance themes, including the right intelligence and enhanced leads, can make or break your sales pitch. GlobalData’s Leads and Report Bundle is the ultimate sales tool kit for your teams to convert leads and win new business. 1. Identify your next business prospects using our 50 marketing qualified leads. Whatever your focus and organizational goals, our leads can help you achieve...
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Thematic Analysis
Climate Change and its Impact on Insurance Market - Thematic Research
Climate change action is now an essential part of an insurer’s overall strategy. Total catastrophe losses around the world were estimated at $83 billion in 2020 according to Swiss Re, while total economic losses from these disasters were estimated at $210 billion as per Munich Re. The insurance industry covered 45% of global economic losses from natural catastrophes in 2020 - higher than the average level of 37% according to Swiss Re (via Insurance Times). The loss figures for 2020...
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Thematic Analysis
Big Data in Insurance - Thematic Research
The COVID-19 pandemic hit investor confidence and halted business, which led to investments into big data declining, but it is a temporary decline and the theme remains critical to insurance. This report reveals that the value and volume of investment deals in the analytics theme in insurance dropped in 2020 after reaching record highs in both categories in 2019. This was heavily influenced by COVID-19, with economies around the world grinding to a halt and investor confidence dropping to extremely...
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Thematic Analysis
Brexit in Insurance - Thematic Research
This report explores what the UK’s withdrawal from the EU means to insurers. It explores how in the midst of political uncertainty, some insurers prepared for a no-deal scenario. The report discusses regulatory changes brought about by the end of the transition period, as well as drivers that could play a role in the future at a time when the relationship between the UK and the EU is still not fully understood. The report also reviews the insurance lines that...
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Thematic Analysis
Demographic Profiles in Insurance - Thematic Research
The insurance industry has long had to adapt to changing demographic environments; in many instances, these are longer term trends allowing the industry time to gradually adapt. However, the continued and rapid development of technology, both in insurance and wider society, has created new nuances specific to demographic factors that were previously undetected. Providers must respond in order to ensure they are meeting the demands of a rapidly evolving and subtly different client base. Changes in demographics will fundamentally shift...
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Case Studies
Allianz Malaysia Implements Omnichannel Customer Engagement Solutions - Use Case
In today’s digital era, customers are increasingly seeking round-the-clock customer service through various digital channels as well as over the phone and through in-person meetings. Often, they perform simple tasks online but prefer to speak to a customer service agent over the phone or in person if their needs are complex - and they expect a seamless transition from one touchpoint to another. In such a scenario, companies are faced with the challenge of offering seamless customer service across multiple...
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Thematic Analysis
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Sector Analysis
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Sector Analysis
Coronavirus (COVID-19) Impact on UK Commercial Insurance
COVID-19 will have an impact on market premiums, claims, product uptake, and exposure. COVID-19 has changed, and will continue to change, consumer behavior. Reinsurance rates are likely to increase, and due to high competitiveness and a lack of disposable income among consumers, the costs of these rate increases could be passed onto commercial insurance customers. These changes will translate into increased demand for certain types of insurance policies, a shift in the way that businesses purchase insurance, as well as...
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Case Studies
Use Case: Aegon's Implementation of Pega Technology
Many insurance companies are still reliant on legacy infrastructure, which has proven to be reliable over the years. But dependence on legacy systems with inflexible software and outdated programming language is placing companies at risk of multiple challenges, including matching changing customer demands, data security concerns, and system stability issues. As a result, insurance companies are moving to streamline and modernize their legacy systems to mitigate issues associated with claims processing and to automate mundane tasks in order to improve...