-
Case Studies
Bajaj Allianz’s Implementation of RPA Platform - Use Case
This report explores Bajaj Allianz’s deployment of UiPath’s robotic process automation (RPA) platform for faster processing by eliminating work duplicity and achieving accuracy and scalability in its business operations. The report identifies the main challenges Bajaj Allianz faced with earlier methods, highlights the use of an automation solution to address challenges, and showcases their key benefits, especially amid the COVID-19 crisis. Insurance companies are still replete with legacy processes that carry obsolete software features and repetitive operational tasks. In addition,...
-
Company Insights
AA Implements Insurance Software Platform to Accelerate Business Growth - Use Case
This report explores The AA’s implementation of ICE InsureTech’s Insurance Software platform. The report identifies the main challenges faced by The AA’s legacy system, describes the solution deployed, and explores the various benefits it offered as well as the resulting outcomes. Insurance companies across the world are implementing software platforms to improve operational efficiencies, offer better customer experience, reduce overheads, and drive sales. Digitization offers numerous benefits to insurance providers, including automated application and claims processes to make them more...
-
Sector Analysis
UK Private and Commercial Landlord Insurance 2016
The residential landlord market provides a mixed picture in terms of its current state and future outlook. While it has undergone significant growth over recent years, the market is ripe for change following government plans to raise taxes on secondary properties and increase stamp duty. Landlords may also be vulnerable to interest rate changes, which have caused some financial providers to revamp their lending criteria and introduce tougher restrictions. This is a concern for insurers that have previously enjoyed the...
-
Sector Analysis
Customer Segmentation in UK Insurance: Convenience
Demand for products and services is ultimately driven by consumers and their wants and needs. If consumers do not need, use, or value a product or service they will ignore it or find another product that does meet their demands. Therefore the design of products and services needs to be focused on the consumer – in this particular instance, those who constantly find themselves short of time, and/or are easily flustered when met with a complicated process. The financial services...
-
Sector Analysis
The Insurance Industry in Ghana, Key Trends and Opportunities to 2019
GlobalData’s 'The Insurance Industry in Ghana, Key Trends and Opportunities to 2019' report provides in-depth market analysis, information and insights into the Ghanaian insurance industry, including: • The Ghanaian insurance industry's growth prospects by segment and category • A comprehensive overview of Ghanaian economy and demographics • The detailed competitive landscape in the Ghanaian insurance industry • The various distribution channels in the Ghanaian insurance industry • Details of regulatory policy applicable to the Ghanaian insurance industry • Analysis of...
-
Sector Analysis
Direct Line Group Profile
UK Insurance Limited is currently the sole underwriting entity for all of the brands in the group (with the exception of the international businesses and a small amount of personal lines business in the UK), as well as for partner brands.The company announced the sale of its international business units in 2014, thereby focusing on the UK as its sole core market .
-
Analyst Opinions
Insurance Competitor Profile: Aviva
Aviva is the UK's largest insurer with a total 2014 market share of nearly 10.9% in combined personal and commercial insurance. Aviva saw tangible progress across all key metrics in 2015, with both operating profit and combined operating ratio (COR) improving. As part of Aviva's strategy to return to distribution through aggregators the group now features on Gocompare.com, Moneysupermarket.com, Confused.com, and Comparethemarket.com.
-
Analyst Opinions
Insurance Competitor Profile: Sainsbury’s
Sainsbury’s Bank was the 20th most selected insurance brand for home insurance, according to our 2015 General Insurance Consumer Survey, while it was only 29th most popular for car insurance. Sainsbury’s Bank’s insurance advertising has declined quite dramatically in the last couple of years.
-
Sector Analysis
UK Personal Lines Distribution
Almost half of policies across all of the personal lines markets are distributed through the direct channel. Price comparison site usage has fallen but they remain an important port of call for customers – whether for research, quote comparison, or regular sales purposes. The online channel remains important to consumers purchasing personal lines as the use of digital devices has become ubiquitous and internet usage gains in popularity.
-
Sector Analysis
UK Insurance Aggregators 2016
Customers are loyal to their aggregator but not their insurance provider. Policy price is the key determinant for customers purchasing through an aggregator. Aggregators are building a connection with customers through advertising.
Sign up to receive regular alerts for our latest analysis and reports. No matter your industry focus, you can keep your finger on the pulse with our timely updates.