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Sector Analysis
United Arab Emirates (UAE) Retail Banking Competitor Benchmarking: Financial Performance, Customer Relationships and Satisfaction
This report benchmarks the largest retail banks in the UAE across a range of financial and customer satisfaction metrics. The report analyzes gains/losses in market share, depth of customer relationships, consumer pain points, and key metrics including Net Promoter Score, cross-selling, and digital satisfaction. Emirates NBD Group remains the leading provider by market share across most of the main retail banking products, as the UAE market continues to concentrate. Most banks have improved their interest income and margin since 2018...
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Thematic Analysis
Future of Work in Banking and Payments - Strategic Intelligence
This report provides an overview of the impact that future of work technologies will have on the banking and payments sector. The key technologies within this theme are split into five categories: visualization, automation, interpretation, collaboration, and connectivity. Several case studies are included to analyze the ways companies have responded to the impact of this theme’s growth and what they are doing to grow with this theme. The future of work is taking on importance as banking and payment companies...
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Thematic Analysis
Banking and Payments M&A Deals 2024 - Top Themes - Strategic Intelligence
This report analyzes the disruptive themes that have driven M&A activity in 2024 in the Banking & Payments Sector.
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Thematic Analysis
Net Zero Strategies in Financial Services - Strategic Intelligence
This report examines the key net zero strategies in financial services, focusing on financed and insurance-associated emissions reduction, green financing, and emissions tracking with payments. It analyzes voluntary targets, regulatory pressures, and emerging financial products supporting sustainability. The report explores corporate decarbonization trends, green bonds, ESG reporting requirements and standards, and the role of fintech innovations in carbon tracking. Additionally, it assesses the impact of cryptocurrency emissions and evolving regulatory frameworks. Lenders are promoting lower carbon businesses and business practices,...
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Consumer Insights
Targeting Migrants in Financial Services: Market Sizing, Product and Channel Preferences, and Competitor Profiles
This report draws on GlobalData’s proprietary dashboards and surveys to analyze migrant trends within financial services. It explores the size and characteristics of different diasporas and examines the effectiveness of different targeting strategies. It also discusses migrants’ product and channel preferences, as well as identifying how preferences differ between migrants and natives. In addition, the report provides a handful of best-practice examples highlighting how best to target migrants. 13.5 million Indians currently reside abroad, making them the largest diaspora, closely...
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Consumer Insights
The Economics of Financial Inclusion
This report explores financial inclusion and the opportunity it represents for financial services providers. It considers financial inclusion against the backdrop of attitudes toward ESG. It breaks down the four different types of providers focusing on financial inclusion, as well as examining how some of these providers have fared since launch. The report also outlines the best approaches to follow for companies aiming to seize the financial inclusion opportunity, while considering the financial needs and goals of various different demographics....
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Company Insights
Spain Retail Banking Competitor Benchmarking - Financial Performance, Customer Relationships and Satisfaction
Spain Retail Banking Analysis Overview The Spain retail banking analysis report discusses the financial performance of the top banks in the country, comprising market shares for key retail banking products and underlying financial ratios. It analyzes the makeup of banks’ customer bases and how successful banks are at cross-selling and upselling products to these customers. The report compares customer satisfaction across a range of digital and overall metrics to determine where players must improve. These findings form the basis of...
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Sector Analysis
Tech Frontiers - The Banking Edition
Tech Frontiers - The Banking Edition Report Overview Tech Frontiers: The Banking Edition' offers an in-depth exploration of the technological developments. The report focuses on high-impact innovations identified through GlobalData’s proprietary Technology Foresights tool, such as 3D secure transactions, smart PoS systems, asynchronous distributed payments, and payment card cryptography. Key Innovations in Banking · 3D Secure Transactions · Payment Card Cryptography · Automated Inventory Management · Automated Contract Matching Enquire & Decide Discover the perfect solution for your business needs....
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Consumer Insights
Shaping Banking Propositions Around Life Goals and Events
Reasons to buy the ‘Shaping Banking Propositions around Life Goals and Events’ Consumer Survey Insights report: Explore the reasons and life events that increase consumer debts. Understand the different channels that consumers prefer for their financial requirements based on various life events. The report looks at consumers preparing to retire, assessing how this life stage changes their opinion of their main bank and how often they look to use its services. How is our ‘Shaping Banking Propositions around Life Goals and...
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Thematic Analysis
Regulation in Banking - Consumer Duty - Strategic Intelligence
Regulation in Banking Consumer Duty Strategic Intelligence Report Overview Consumer Duty legislation in the UK is a paradigm shift in consumer protection, setting a much higher bar for “duty of care”. It is no longer sufficient for financial services providers to follow checklists and guidance to avoid harm to customers. Banks are now required to take responsibility for ensuring the right “outcomes”. These “outcomes” must be evidenced to the regulator on an ongoing basis, with plans to close gaps if...