Australia and New Zealand Banking Group Limited (ANZ Bank) has been focusing on using artificial intelligence, cloud, data analytics, and cybersecurity to digitally transform its operations. The annual ICT spending of ANZ Bank was estimated at $554.0 million for 2021. A major share of this spending is earmarked for acquiring software, hardware, and ICT services from vendors. ANZ Bank is a provider of personal and business banking products and related financial solutions. Personal banking comprises accounts; card products; home and personal loans; life and non-life insurance; investment solutions; private banking; and travel solutions. The bank offers cash flow management, business loans, payment solutions, corporate insurance, international business solutions, employee management, and retirement investments. ANZ provides research, financing, transaction services, risk management, and foreign exchange services. It operates through a network of branch offices, ATMs, and online portals and serves individuals, SMEs, corporates, and institutional clients. The bank operates in Asia-Pacific, Europe, the Middle East, and the US.

The ANZ Bank enterprise tech ecosystem report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology partnerships, technology introductions, venture arm, investments, and ICT spending among others.

Digital Transformation Strategies

ANZ is tapping into the power of data analytics to analyze consumer data and gain meaningful insights to deliver better customer outcomes. The bank is leveraging cloud-based smart analytics platforms to transform its business and offer personalized banking experiences for customers.

To gain more insights on the digital transformation strategies and initiatives of ANZ Bank, download a free report sample.

ANZ Bank Technology Theme Focus

ANZ Bank is utilizing a number of emerging technologies including artificial intelligence, cloud, and big data among others to enhance its operational and service capabilities.

ANZ Bank Technology Theme Focus

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ANZ Bank Technology Initiatives

ANZ Bank has been involved in several strategic technology partnerships and collaborations, technology developments and roll-outs, and technology investments over the last few years. For instance, in 2020, ANZ and AI-based technology startup Soul Machines launched the AI-powered digital assistant Jamie to digitally engage with customers and provide a better service experience. Jamie is designed to respond to customer emotions, learn from their feedback and questions, and answer the most frequently asked questions.

 For more insights on other technology initiatives of ANZ Bank, download a free report sample

ANZ Bank ICT Spend by Function

  • Data center
  • Communications
  • Network
  • Applications
  • End-user computing
  • Management
  • Service desk

ANZ Bank ICT Spend by Function

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ANZ Bank ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers of technology products
  • Telcos
  • ICT services providers/consulting firms
  • Specialist outsourcers
  • Systems integrators

ANZ Bank ICT Spend by Channel

For more insights on ICT spending by channel, download a free report sample

ANZ Bank External ICT Spend by Segment

  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • ICT services
  • Consulting
  • Network and communications
  • Others

ANZ Bank External ICT Spend by Segment


For more insights on external ICT spending by segment, download a free report sample

ANZ Bank Tech Ecosystem Overview

Total ICT Spending 2021 $554.0 million
ICT Spend by Function Data center, Communications, Network, Application, End-User Computing, Management, and Service Desk
ICT Spend by Channel Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators
External ICT Spend by Segment Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Network and communications, and Others
Technology Theme Focus Artificial Intelligence, Cloud, and Big Data

 This report provides:

  • Insight into ANZ Bank’s technology activities.
  • Insights of its venture arm.
  • Overview of technology initiatives covering partnerships, technology introductions, and investments.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into ANZ Bank’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships.

Key Players

  • Soul Machines

    Google Cloud




    Data Republic





    Gresham Technologies

    Aider International



    Valiant Finance

Table of Contents

Table of Contents


Digital Transformation Strategy

Technology Focus

Technology Initiatives

Venture Arm: 1835i Ventures


Partnership and Investment Network Map

Estimated ICT Budget for 2021

Key Executives

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