ANZ Bank Digital Transformation Strategies Report Overview

The Australia and New Zealand Banking Group Limited (ANZ Bank) has been focusing on using artificial intelligence, cloud, big data, and blockchain to digitally transform its operations. The annual ICT spending of ANZ Bank was estimated at $1.53 billion for 2022. A major share of this spending is earmarked for acquiring software, network and communications, and hardware from vendors.

ANZ Bank offers personal, business, and corporate banking services. Its business divisions include Australia Retail and Commercial, Institutional, New Zealand, Digital Banking, and Corporate Center. ANZ’s personal banking services include bank accounts, credit cards, home and personal loans, life and non-life insurance, private banking, travel, and foreign exchange, and HNW wealth and investment management. Its business banking services comprise cash flow management, loans, payment solutions, insurance, international business solutions, employee management, and retirement investments. Its corporate banking services include institutional banking, industry research and forecasts, financing, insurance and superannuation, transaction services, risk management, and FX services.

The ANZ Bank Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, technology partnerships, technology introductions, venture arm, investments, and ICT spending among others.

Digital Transformation Strategies

ANZ Bank is tapping the power of data analytics to analyze huge volumes of consumer data and gain meaningful insights to deliver better customer outcomes.

To gain more insights on digital transformation strategies and initiatives of ANZ Bank, download a free report sample

ANZ Bank Technology Theme Focus

ANZ Bank is utilizing a number of emerging technologies including artificial intelligence, cloud, big data, and blockchain among others to enhance its operational and service capabilities.

ANZ Bank Technology Focus

ANZ Bank Technology Focus

To know about other technology themes under focus for the company, download a free report sample

ANZ Bank Technology Initiatives

ANZ Bank has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, and technology investments over the last few years. For instance, in 2020, ANZ and Soul Machines, an AI technology startup, launched AI-powered digital assistant ‘Jamie’ to digitally engage with customers and provide a better service experience. Jamie is designed to respond to customer emotions, learn from their feedbacks and questions, and answer most frequently asked questions.

For more insights on other technology initiatives of ANZ Bank, download a free report sample

ANZ Bank ICT Spend by Function

  • Data center
  • Communications
  • Network
  • Applications
  • End-user computing
  • Management
  • ICT service desk

ANZ Bank ICT Spend by Function

ANZ Bank ICT Spend by Function

For more insights on ICT spending by function, download a free report sample

ANZ Bank ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/consulting firms
  • Specialist outsourcers
  • Systems integrators

ANZ Bank ICT Spend by Channel

ANZ Bank ICT Spend by Channel

For more insights on ICT spending by channel, download a free report sample

ANZ Bank External ICT Spend by Segment

  • Software (including Cloud SaaS)
  • Hardware (including Cloud IaaS)
  • ICT services
  • Consulting
  • Network and communications
  • Others

ANZ Bank External ICT Spend by Segment

ANZ Bank External ICT Spend by Segment

For more insights on external ICT spending by segment, download a free report sample

ANZ Bank Digital Transformation Overview

Total ICT Spending 2022 $1.53 billion
ICT Spend by Function Data Center, Communications, Network, Application, End-User Computing, Management, and Service desk
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems Integrators
External ICT Spend by Segment Software (Including Cloud SaaS), Hardware (Including Cloud IaaS), ICT Services, Consulting, Network and Communications, and Others
Technology Theme Focus Artificial Intelligence, Cloud, Blockchain, and Big Data

This report provides:

  • Insight into ANZ Bank’s technology activities.
  • Insights of its venture arm.
  • Overview of technology initiatives covering partnerships, technology introductions, and investments.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into ANZ Bank’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships.

Key Players

Gresham Technologies

Table of Contents

1. Overview

2. Digital Transformation Strategy

3. Technology Focus

4. Technology Initiatives

5. Venture Arm: 1835i Ventures

6. Investments

7. Acquisitions

8. Partnership, Investment, and Acquisition Network Map

9. ICT Budget and Contracts

10. Key Executives

Contact Us

Frequently Asked Questions

The annual ICT spending of ANZ Bank was estimated at $1.53 billion in 2022.

The key ICT spending categories by function for ANZ Bank are communications, data center, network, applications, end-user computing, ICT service desk, and management.

The key ICT spending categories by channel for ANZ Bank are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.

The key external ICT spending categories by segment for ANZ Bank are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network and communications, consulting, and others.

The key technological theme in focus for ANZ Bank are artificial intelligence, cloud, big data, and blockchain.


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