Collaboration Tools – Strategic Intelligence
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Collaboration Tools Strategic Report Overview
Collaboration tools are software tools that aim to boost productivity by helping teams work together more efficiently. They incorporate services like instant messaging, file sharing, and video conferencing. Artificial intelligence (AI) capabilities will differentiate those companies that compete in the collaboration tools space.
Furthermore, the advent of generative AI and large language models (LLMs) has created new opportunities for users to communicate with AI systems used in workflow and project management. In the short term, whether AI agents are worth the upfront cost to boost productivity and support collaboration is uncertain. However, companies wishing to provide effective collaboration tools in the long term must adopt advanced AI capabilities to remain competitive.
The collaboration tools thematic intelligence report gives you an in-depth insight into the value chain. It further entails a deep-dive analysis of the industry, including key market trends that will shape the theme over the coming years. The report gives an insight into the market players and the competitive landscape within the theme.
| Report Pages | 47 |
| Regions Covered | Global |
| Key Trends | · Technology Trends
· Macroeconomic Trends · Regulatory Trends |
| Value Chain | · Hardware
· Software · Services |
| Public Companies | · 8×8
· Alibaba · Alphabet · AT&T · Avaya |
| Enquire & Decide | Discover the perfect solution for your business needs. Enquire now and let us help you make an informed decision before making a purchase. |
Collaboration Tools – Key Trends
The main trends that will shape the collaboration tools theme over the next 12 to 24 months are classified into technology, macroeconomic, and regulatory trends.
- Technology trends: The key technology trends impacting the collaboration tools theme are artificial intelligence (AI), cybersecurity, the metaverse, 5G, edtech, and intelligent automation.
- Macroeconomic trends: Digital nomads and pandemics are points to be considered for macroeconomic trends.
- Regulatory trends: Data privacy and antitrust are the key retail trends impacting the collaboration tools theme.
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Collaboration Tools Value Chain Analysis
The collaboration tools value chain is split into three main segments which are hardware, software, and services.
Hardware: Devices supporting communications and collaboration tools are gaining traction due to the growing use of software-based collaboration tools and ongoing workplace transformation. Companies that can provide a portfolio of devices, like Cisco, Poly, and Avaya, are the best positioned, alongside specialist conferencing devices providers like Yealink and Jabra.
Collaboration Tools Value Chain Analysis
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Collaboration Tools – Competitive Landscape
A few of the key companies that will make their mark within the collaboration tools theme are 8×8, Alibaba, Alphabet (parent company of Google), AT&T, and Avaya.
8×8’s platform combines unified communication, collaboration interoperability, contact center functionality, and analytics. During the pandemic, the company emerged as a disruptive provider of cloud-first collaboration platforms. It has continued to support flexible and remote working for businesses. At the time of writing, 8×8 claims to have more than three million active business users at over 55,000 companies.
Key Companies in Collaboration Tools Theme
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Application Software Sector Scorecard
At GlobalData, we use a scorecard approach to predict tomorrow’s leading companies within each sector. Our sector scorecard has three screens: a thematic screen, a valuation screen, and a risk screen.
- The thematic screen ranks companies based on overall leadership in the 10 themes that matter most to their industry, generating a leading indicator of future performance.
- The valuation screen ranks our universe of companies within a sector based on selected valuation metrics.
- The risk screen ranks companies within a particular sector based on overall investment risk.
Application Software Sector Scorecard – Thematic Screen
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The report also includes:
- Telecom services sector scorecard
Scope
- This report provides an overview of the collaboration tools theme.
- It identifies the key trends impacting the growth of the theme over the next 12 to 24 months, split into three categories: technology trends, macroeconomic trends, and regulatory trends.
- It includes comprehensive industry analysis, including forecasts for the communications and collaboration market to 2028.
- It contains details of M&A deals driven by the collaboration tools theme, and a timeline highlighting milestones in the development of collaboration tools.
- The detailed value chain comprises three main segments: hardware, software, and services.
Key Highlights
- AI capabilities will differentiate those companies that compete in the collaboration tools space. The advent of generative AI and large language models (LLMs) has created new opportunities for users to communicate with AI systems used in workflow and project management. Leading players in collaboration tools, including Microsoft, Workday, and Salesforce, all announced in September 2024 that AI agents would be a core part of their AI strategy.
- In the short term, whether AI agents are worth the upfront cost to boost productivity and support collaboration is uncertain. However, companies wishing to provide effective collaboration tools in the long term must adopt advanced AI capabilities to remain competitive.
Reasons to Buy
The future of work will shape both factories and offices, encouraging greater collaboration between humans and technology and empowering workers with new digital skills. Communication and collaboration tools will play a vital role in the future of work. This report provides an invaluable guide to this important theme, including details of the leading players and up-to-date market forecasts.
500apps (Projectsly)
8x8
Adobe (Acrobat)
Airtable
Alcatel Lucent Enterprise
Alibaba (DingTalk)
America Movil
Apple
Asana
AT&T
Atlassian (Confluence/Jira)
Avaya
Aver
BCE
BenQ
Bharti Airtel
Bosch (Dicentis)
Box
Canon
Charter Communications
China Mobile
China Unicom
Cisco
Clevertouch
ClickUp
CloudTutorial
CodeLathe (Filecloud)
Comaround
Comcast
Crestron Electronics
Dell
Deutsche Telekom
Dialpad
Discord
Dolby
Dropbox
DTEN
e& (formerly Etisalat)
Egnyte
Evernote
Flock
FreeConference
GN Group (Jabra)
GoTo (GoToMeeting)
GTOffice
Guru
Happeo
Haverford Systems
Hightail
Hitachi
Hive
HP (Poly)
Huawei
Huddly
IBM
Integrify
KDDI
Kissflow
Krispcall
LG Electronics
Lifesize
Logitech
Lucid Software (Lucidchart)
Microsoft
Miro
Mitel Networks
Monday.com
Neat
Nintex
Notion Labs
NTT
Oracle
Orange
Owl Labs
PandaDoc
Philips
Pipefy
Planar Systems
Planview
ProcessMaker
Promethean
Proofhub
PTZOptics
Reliance Jio
Ricoh
RingCentral
Ringover
Salesforce
Samsung Electronics
SAP
Seiko Epson
ServiceNow
Sharp
Singtel
Smart Technologies
Smartsheet
Softbank
Spatial
Sprout Social
SugarSync
Swisscom
Symphony Communication
TeamWork
Tecinteractive
Telefónica
Telstra
Tencent (VooV Meeting)
T-Mobile US
Verizon
Viewsonic
Viz Pro
Vodafone
WeTransfer
Workato
Workday
Wrike
Yealink
Zenzap
Zoho (Meeting)
Zoom
Table of Contents
Frequently asked questions
-
What are the key components of the collaboration tools value chain?
The collaboration tools value chain is split into three main segments which are hardware, software, and services.
-
What are the main trends shaping the collaboration tools theme?
The main trends that will shape the collaboration tools theme over the next 12 to 24 months are technology, macroeconomic, and regulatory trends.
-
Which are the leading companies that will make their mark within the collaboration tools theme?
A few of the key companies that will make their mark within the collaboration tools theme are 8×8, Alibaba, Alphabet (parent company of Google), AT&T, and Avaya.
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Sample Report
Collaboration Tools – Strategic Intelligence was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:
- Assess the relevance of the report
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Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.
