Maybank – Enterprise Tech Ecosystem Series
Malayan Banking Berhad (Maybank) has been focusing on using artificial intelligence, data analytics, robotic process automation, and fintech to digitally transform its operations. The annual ICT spending of Maybank was estimated at $195.3 million for 2022. A major share of this spending is earmarked for acquiring software, network & communications, and hardware from vendors. Maybank offers a range of personal banking, wholesale banking, investment banking, private banking, online banking, and insurance products and services. Its personal and wholesale banking product and service portfolio include mortgage, car, equipment, personal loans, debit and credit cards, savings, current, cash, Islamic accounts, trade finance, custody and clearing services, personal accident plans, and share margin financing. It also provides wealth management and treasury services. The Maybank Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, accelerator programs, and innovation centers, technology partnerships, technology introductions, and ICT spending among others.
Digital Transformation Strategies
Maybank is prioritizing its data management capabilities to transform how it mines, manages, analyzes, and monetizes data. It developed a universal data lake to handle huge volumes of data securely and efficiently.
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Maybank Technology Theme Focus
Maybank is utilizing several emerging technologies including data analytics, robotic process automation, cloud, and fintech among others to enhance its operational and service capabilities.
Maybank Technology Focus
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Maybank Technology Initiatives
Maybank has been involved in several strategic technology partnerships and collaborations, and technology developments and rollouts over the last few years. For instance, in 2019, the bank launched MAE, an e-wallet service for customers in Malaysia. MAE allows users to open an online account instantly through their mobile phones. The app provides an e-wallet service, enabling users to perform instant online transactions. Customers also get access to additional banking features such as bill payments, money transfers, cardless ATM withdrawals, and prepaid card recharging.
For more insights on other technology initiatives of Maybank, download a free report sample
Maybank ICT Spend by Function
- End-user computing
- ICT Service desk
Maybank ICT Spend by Function, 2022
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Maybank ICT Spend by Channel
- Internal development and maintenance
- Technology vendors (direct)
- Local resellers
- ICT services providers/consulting firms
- Specialist outsourcers
- Systems integrators
Maybank ICT Spend by Channel, 2022
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Maybank External ICT Spend by Segment
- Software (including Cloud SaaS)
- Hardware (including Cloud Iaas)
- ICT services
- Network and communications
Maybank External ICT Spend by Segment, 2022
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Maybank Digital Transformation Strategies Overview
|Total ICT Spending 2022||$195.3 million|
|ICT Spend by Function||Data center, Communications, Network, Application, End-User computing, Management, and Service Desk|
|ICT Spend by Channel||Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators|
|External ICT Spend by Segment||Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Networks, and communications, and Others|
|Technology Theme Focus||Data analytics, robotic process automation, cloud and fintech|
This report provides:
- Insight into Maybank’s technology activities.
- Insights of its accelerator programs and innovation centers.
- Overview of technology initiatives covering partnerships, and technology introductions.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets.
Reasons to Buy
- Gain insights into Maybank’s technology operations.
- Gain insights into its technology strategies and innovation initiatives.
- Gain insights into its technology themes under focus.
- Gain insights into its various partnerships.
Table of Contents
Table of Contents
Digital Transformation Strategy
Accelerators, Incubators, and Other Innovation Programs
Partnership Network Map
Frequently Asked Questions
The annual ICT spending of Maybank was estimated at $195.3 million in 2022.
The key ICT spending categories by function for Maybank are communications, data center, network, applications, end-user computing, ICT service desk, and management.
The key ICT spending categories by channel for Maybank are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.
The key external ICT spending categories by segment for Maybank are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network, and communications, consulting, and others.
The key technological theme in focus for Maybank is Data analytics, robotic process automation, cloud, and fintech.
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