Maybank – Enterprise Tech Ecosystem Series

Pages: 25 Published: October 19, 2022 Report Code: GDFS0651CA

Malayan Banking Berhad (Maybank) has been focusing on using artificial intelligence, data analytics, robotic process automation, and fintech to digitally transform its operations. The annual ICT spending of Maybank was estimated at $195.3 million for 2022. A major share of this spending is earmarked for acquiring software, network & communications, and hardware from vendors. Maybank offers a range of personal banking, wholesale banking, investment banking, private banking, online banking, and insurance products and services. Its personal and wholesale banking product and service portfolio include mortgage, car, equipment, personal loans, debit and credit cards, savings, current, cash, Islamic accounts, trade finance, custody and clearing services, personal accident plans, and share margin financing. It also provides wealth management and treasury services. The Maybank Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, accelerator programs, and innovation centers, technology partnerships, technology introductions, and ICT spending among others.

Digital Transformation Strategies

Maybank is prioritizing its data management capabilities to transform how it mines, manages, analyzes, and monetizes data. It developed a universal data lake to handle huge volumes of data securely and efficiently.

To gain more insights on the digital transformation strategies and initiatives of Maybank, download a free report sample.

Maybank Technology Theme Focus

Maybank is utilizing several emerging technologies including data analytics, robotic process automation, cloud, and fintech among others to enhance its operational and service capabilities.

Maybank Technology Focus

Maybank Technology Focus

To know about other technology themes under focus for the company, download a free report sample

Maybank Technology Initiatives

Maybank has been involved in several strategic technology partnerships and collaborations, and technology developments and rollouts over the last few years. For instance, in 2019, the bank launched MAE, an e-wallet service for customers in Malaysia. MAE allows users to open an online account instantly through their mobile phones. The app provides an e-wallet service, enabling users to perform instant online transactions. Customers also get access to additional banking features such as bill payments, money transfers, cardless ATM withdrawals, and prepaid card recharging.

For more insights on other technology initiatives of Maybank, download a free report sample

Maybank ICT Spend by Function

  • Datacenterer
  • Communications
  • Network
  • Applications
  • End-user computing
  • Management
  • ICT Service desk

Maybank ICT Spend by Function, 2022

Maybank ICT Spend by Function, 2022

For more insights on ICT spending by function, download a free report sample

Maybank ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/consulting firms
  • Specialist outsourcers
  • Systems integrators

Maybank ICT Spend by Channel, 2022

Maybank ICT Spend by Channel, 2022

For more insights on ICT spending by channel, download a free report sample

Maybank External ICT Spend by Segment

  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • ICT services
  • Consulting
  • Network and communications
  • Others

Maybank External ICT Spend by Segment, 2022

Maybank External ICT Spend by Segment, 2022

For more insights on external ICT spending by segment, download a free report sample

Maybank Digital Transformation Strategies Overview

Total ICT Spending 2022 $195.3 million
ICT Spend by Function Data center, Communications, Network, Application, End-User computing, Management, and Service Desk
ICT Spend by Channel Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators
External ICT Spend by Segment Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Networks, and communications, and Others
Technology Theme Focus Data analytics, robotic process automation, cloud and fintech

This report provides:

  • Insight into Maybank’s technology activities.
  • Insights of its accelerator programs and innovation centers.
  • Overview of technology initiatives covering partnerships, and technology introductions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into Maybank’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships.

Key Players


Table of Contents

Table of Contents


Digital Transformation Strategy

Accelerators, Incubators, and Other Innovation Programs

Technology Focus

Technology Initiatives

Partnership Network Map

ICT Budget

Key Executives

About GlobalData

Frequently Asked Questions

The annual ICT spending of Maybank was estimated at $195.3 million in 2022.

The key ICT spending categories by function for Maybank are communications, data center, network, applications, end-user computing, ICT service desk, and management.

The key ICT spending categories by channel for Maybank are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.

The key external ICT spending categories by segment for Maybank are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network, and communications, consulting, and others.

The key technological theme in focus for Maybank is Data analytics, robotic process automation, cloud, and fintech.


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