Sustainability in United Kingdom (UK) Retail – Case Studies and Consumer Attitudes
All the vital news, analysis, and commentary curated by our industry experts.
GlobalData "Sustainability in UK Retail, 2019", report investigates the key trends in sustainability in retail, such as circular business models and growing criticism of fast fashion; and includes a number of case studies of a range of grocers and non-food specialists, such as Marks & Spencer, Lush and Veja. The report also analyses the consumer attitudes around sustainability in retail, including attitudes towards sustainability, sources of influence on consumers' opinions, and consumer habits.
Individuals are not satisfied with the current actions of retailers, as 93.5% of consumers agree that it is the responsibility of retailers to act sustainably, but 79.8% agree that retailers are not doing enough to address issues around sustainability and climate change.
The 'war on plastic' gained traction from the BBC's Blue Planet 2 documentary. A number of retailers, especially grocers such as Tesco and Marks & Spencer, quickly reacted to this rise in consumer interest by reducing use of single-use plastics.
– 50.6% of consumers' opinions on sustainability were influenced by TV programmes or documentaries, with social media the second most influential source due to the rise in social media influencers creating content on how to make more environmentally conscious choices.
– Fast fashion has become the norm in the UK, and retailers have long been criticised for the human and environmental consequences of this, but awareness of this is growing. Despite fast fashion retailers such as H&M and PrettyLittleThing having sustainable ranges, they are still promoting a retail model that is environmentally unsustainable.
– Price is an important barrier to purchasing clothing & footwear, as 64.8% of consumers agree that it is difficult to find affordable sustainable and/ or ethical clothing & footwear.
Reasons to Buy
– Use our in-depth consumer insight to learn which areas within sustainability are most important to consumers, allowing you to meet the demands of consumers for more sustainable products, such as reducing your use of single-use or unrecyclable plastics.
– Understand the actions that a range of food and non-food retailers are taking to tackle sustainability, to help inform competitive and market-leading sustainability targets across your business.
– Use our detailed analysis of consumer attitudes of sustainability in retail to identify the demographics of the consumers who value certain sustainability attributes the most, allowing you to target more sustainable products and sustainability marketing to specific consumers.
Marks & Spencer
Table of Contents
Table of Contents
Key takeaways from sustainability in retail
THE HOT ISSUES
Trends in sustainability in retail
Strategies for success
Case studies -grocers
Case study: Tesco
Case study: Marks & Spencer
Case study: Sainsbury's
Case study: Morrisons
Case study: Waitrose
Case studies – non-food specialists
Case study: H&M
Case study: Lush
Case study: Adidas
Case study: Levis
Case study: IKEA
Case study: AllBirds
Case study: Vega
Case study: Lindex
Case study: Hotel Chocolat
Attitudes towards sustainability
Opinions on sustainability
Opinions on sustainability: by sector
Opinions on sustainability: food & grocery
Fashion and sustainability
Opinions on sustainability: clothing & footwear
Opinions on sustainability: health & beauty
Technical details: consumer survey work
Frequently asked questions
Tel +44 20 7947 2745
Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.
Business Intelligence & Marketing Manager, SAL Heavy Lift
“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.
GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”
Market Analyst & Management, Liebherr-Werk
“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”
Head of Key Accounts, Saab AB
Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.
Marketing Intelligence Manager, Portugal Foods
Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.
Head of Customer Insight and Research, Standard Chartered
Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.
I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.
I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.
Head of Consumer Sensory Insights, Givaudan
“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.
Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”
Senior Account Manager, TSYS
GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise. The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.
I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.
One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.