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GlobalData

Technology

Over half of surveyed executives rank self-optimizing networks and AI assistants as top growth AI use cases in the telecom industry

Self-diagnostics and self-optimization for mobile networks were identified as one of the telecoms Artificial Intelligence (AI) use cases with the highest growth potential over the next two years, according to GlobalData, a leading data and analytics company. GlobalData’s report: ‘Artificial Intelligence Adoption, Usage & Investment Trends in the Telecoms Industry’ found that 61% of respondents […]
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New tools from IBM and Google reveal just how hard it is to build trust in Artificial Intelligence, says GlobalData

The unseen dangers inherent in Artificial Intelligence (AI) are proving the importance of IBM and Google’s diverse approach to this multifaceted problem, Brad Shimmin, Service Director at GlobalData, a leading data and analytics company, offers his perspective on this important issue, “Artificial Intelligence (AI) has already changed the way consumers interact with technology and the […]
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Prepaid wireless carriers will launch more promotional offers during 2018 than they did in each of the past two years, says GlobalData

Competition among U.S. prepaid mobile service providers has once again heated up. *2016 saw the top five prepaid carriers make numerous promotional service offers to attract new customers, but the total number of offers declined during 2017. However, increased marketing activity has set the stage for the overall number of promotional offers in the prepaid […]
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IT budgets shifting to spend more on digital twin enabling technology

New research from GlobalData reveals a significant shift toward Artificial Intelligence (AI) and big data platform spending among IT practitioners. Brad Shimmin, Service Director at GlobalData, a leading data and analytics company, offers his view on this finding and the future of digital transformation: “If the last few years has shown anything it’s that the […]
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T-Mobile’s ‘Un-carrier’ customer care move hints at its forthcoming pay-TV strategy

Following yesterday’s news (Wednesday 15 August) that T-Mobile USA is overhauling its customer care with a human-centered approach called ‘Team of Experts’, Tammy Parker, Senior Technology Analyst at GlobalData, a leading data and analytics company, offers her view: “Promoting strong customer support as an Un-carrier feature hints at part of T-Mobile’s planned strategy for challenging […]
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Samsung’s Galaxy Note9 is a technical powerhouse, but is too similar to the Note8 – and too expensive – to grow market share

Following yesterday’s news (Thursday 9 August) from Samsung’s Unpacked event, Avi Greengart, Research Director for Consumer Platforms and Devices at GlobalData, a leading data and analytics company, offers his view on the Galaxy Note9, Galaxy Watch, Galaxy Home, and new partnership with Spotify: Galaxy Note9 “The new Galaxy Note9 has top-of-the-line specs along with extras […]
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GlobalData launches new Enterprise IoT Platform coverage, names IBM and SAP as leaders

GlobalData, a leading data and analytics company, has published a new Competitive Landscape Assessment for Enterprise Internet of Things (IoT) Platforms. The company’s report provides a comprehensive analysis of this dynamic and highly competitive space with profiles, rankings and comparisons of 11 of the top global platforms. Enterprise IoT Platforms have become important enablers across […]
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Facebook growth is beginning to stall and the future lies in Instagram, WhatsApp and Messenger

Following yesterday’s news (Wednesday 25 July) of Facebook’s lower-than-expected Q2 earnings: Lynnette Luna, Principal Analyst at GlobalData, a leading data and analytics company, offers her view on Facebook’s current challenges: “Facebook’s missed expectations on revenues and user growth and management’s warning that revenue growth rates would decelerate in the next two quarters, likely reflect more […]
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