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GlobalData
GlobalData

Technology

Conversation intelligence boosts organizational effectiveness but hurdles remain, says GlobalData

Conversation intelligence tools are transforming team collaboration and contact center platforms by using AI to automatically analyze conversations and surface actionable insights. While these capabilities can improve productivity, streamline workflows, and enhance customer experiences, their adoption also raises concerns around compliance, confidentiality, security, privacy, and the responsible handling of sensitive conversational data across organizations and […]
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KDDI’s shift to vetted ‘walled garden’ content model highlights importance of reliability-based differentiation in consumer AI, says GlobalData

KDDI in Japan is sharpening telco-enabled differentiation in consumer AI with Buffmee, a conversational search and study assistant designed around accuracy, reliability, and trustworthiness rather than broad, uncurated internet retrieval. Buffmee shows how a telco can make consumer GenAI feel more accountable by narrowing the reference set to a vetted publisher ecosystem, according to GlobalData, […]
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China telecom and pay-TV services revenue to increase at 1.3% CAGR over 2025-30, forecasts GlobalData

The telecom and pay-TV services revenue in China is forecast to increase at a modest compounded annual growth rate (CAGR) of 1.3% during 2025-30, supported by growth in the mobile data and fixed broadband segments, according to GlobalData, a leading intelligence and productivity platform. GlobalData’s China Telecom Operators Country Intelligence Report reveals that the  country’s […]
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India’s enterprise ICT revenue to grow at 15.5% CAGR through 2030, forecasts GlobalData

India’s enterprise information and communications technology (ICT) market is set to expand at a compound annual growth rate (CAGR) of 15.5% through 2030, as surging artificial intelligence (AI) adoption, cloud transformation, data center investment and digital infrastructure reshape technology spending. The scale and pace of growth signal a decisive shift toward AI-ready, cloud-enabled enterprise ecosystems, […]
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Australia telecom & pay-TV services revenue to grow at 2% CAGR over 2025-30, forecasts GlobalData

The telecom and pay-TV services revenue in Australia is forecast to increase at a compound annual growth rate (CAGR) of 2%, from $20.4 billion in 2025 to $22.5 billion in 2030, driven mainly by mobile data and fixed broadband segments, according to GlobalData, a leading intelligence and productivity platform. GlobalData’s Australia Telecom Operators Country Intelligence Report  […]
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Vietnam telecom and pay-TV services revenue to increase at 2.5% CAGR over 2025-30, forecasts GlobalData

The telecom and pay-TV services revenue of Vietnam is forecast to increase at a compound annual growth rate (CAGR) of 2.5% during 2025-30, supported by growth in the mobile data and fixed broadband segments, according to GlobalData, a leading intelligence and productivity platform.  GlobalData’s Vietnam Telecom Operators Country Intelligence Report reveals that the  country’s mobile […]
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Malaysia telecom and pay-TV services revenue to increase at 2.8% CAGR over 2025-30, forecasts GlobalData

Malaysia’s telecom and pay-TV services revenue is forecast to increase at a compound annual growth rate (CAGR) of 2.8% over 2025-30, driven by the mobile data and fixed broadband segments, reveals GlobalData, a leading intelligence and productivity platform. GlobalData’s Malaysia Telecom Operators Country Intelligence Report reveals that the mobile voice service revenue in the country […]
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BSNL’s satellite handset launch to elevate India’s always-connected future, says GlobalData

BSNL’s launch of a dedicated satellite handset marks a significant milestone in India’s efforts to ensure ubiquitous and resilient communications. Priced at INR134,166 ($1,406.59) inclusive of taxes, the device is designed to deliver voice and SMS connectivity in locations beyond the reach of terrestrial mobile networks, underscoring its role as a specialized communications tool rather […]
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5G adoption to support South Korea’s mobile services market growth through 2030, forecasts GlobalData

The total mobile service revenue in South Korea will continue to grow, though at a moderate pace, through 2030, with a healthy increase in mobile data service revenue, driven mainly by growing 5G adoption, offsetting continued decline in traditional mobile voice service revenue, says GlobalData, a leading intelligence and productivity platform. GlobalData’s South Korea Mobile […]
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China fixed communication services revenue to grow at 2.3% CAGR during 2025-30, forecasts GlobalData

The total fixed communications services revenue in China is forecast to increase at a compound annual growth rate (CAGR) of 2.3%, from $42.4 billion in 2025 to $47.6 billion in 2030, supported by the fixed broadband services segment, according to GlobalData, a leading intelligence and productivity platform. GlobalData’s China Fixed Communication Forecast (Q1 2026) reveals […]
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Indonesia fixed communication services market set for steady growth, driven by fiber broadband expansion, forecasts GlobalData

Indonesia’s fixed communication services market is projected to witness steady growth, with revenue increasing from $1.3 billion in 2025 to $1.4 billion by 2030, at a compound annual growth rate (CAGR) of 4.3%. This growth will be driven by increasing demand for fixed broadband, particularly fiber-to-the-home/business (FTTH/B) connections, reveals GlobalData, a leading intelligence and productivity […]
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Mobile data segment to drive New Zealand mobile service revenue growth during 2025-2030, forecasts GlobalData

New Zealand’s mobile service revenue is poised to grow at a compound annual growth rate (CAGR) of 3.3% from $1.9 billion in 2025 to $2.2 billion in 2030, mainly supported by growth in mobile data service segment, reveals GlobalData, a leading intelligence and productivity platform. GlobalData’s New Zealand Mobile Broadband Forecast (Q1 2026) indicates that […]
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APAC operators accelerate legacy network shutdowns to unlock next phase of 5G growth, reveals GlobalData

Asia-Pacific’s (APAC) mobile landscape is entering a decisive new phase as operators accelerate the retirement of 2G and 3G networks, freeing spectrum and investment capacity to scale advanced 4G and 5G services. The transition marks more than a technology upgrade; it is reshaping competitive dynamics, enabling AI-driven networks, enterprise innovation, and digital infrastructure that will […]
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