The fixed communication services revenue in Singapore is expected to decline at a compound annual growth rate (CAGR) of 1.4% from $726m in 2022 to US$677m in 2027 due to the steady drop in circuit switched subscriber lines, and slower growth in fixed broadband subscriptions, according to GlobalData, a leading data and analytics company.

GlobalData’s Singapore Fixed Communication Forecast (Q1 2023) reveals that circuit switched subscriptions are expected to drop at a CAGR of -2.3% CAGR over 2022-2027 as users continue to shift towards mobile and internet-based communication services.

The overall fixed voice service ARPU levels in the residential and business segments are also expected to decline from $3.92 to US$3.42 and $20.23 to $13.89, respectively, between 2022 and 2027, which will lead to a considerable drop in the total fixed voice service revenues.

On the other hand, fixed broadband service revenue is expected to increase at a CAGR of 1.2% over the forecast period, mainly led by the growing demand and adoption of high-speed fiber broadband services.

Pradeepthi Kantipudi, Telecom Analyst at GlobalData, says: “Thanks to the country’s full-fiber network agenda and backed by investments from NetLink NBN Trust in fiber network expansions, fiber broadband is already the unchallenged fixed broadband technology in the country, accounting for 99.7% share of the total fixed broadband lines as of 2022.

“Singtel has led the fixed voice and fixed broadband segments in 2022, by subscriber share followed by StarHub and M1. StarHub is expected to make rapid progress over the forecast period driven by its strong focus on the growing voice-over-Internet protocol (VoIP) and fixed-broadband services segment supported by various promotional offers. Though Singtel’s broadband base is still expected to grow on an absolute basis, GlobalData expects StarHub’s subscriber base to grow at a higher rate.”