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Sector Analysis
France Retail Banking: Opportunities and Risks to 2023
France’s total loan balances outstanding (including credit card balances, personal loan balances, and residential mortgage balances outstanding) recorded a healthy compound annual growth rate (CAGR) of 4.4% during 2014-18 to reach €1,401.6bn ($1,605.6bn). The majority of France’s loan balances outstanding are from home loans, with residential mortgage balances outstanding accounting for 80.2% of total balances outstanding in 2018, followed by personal loans (19.4%) and credit cards (0.4%). Credit card usage is low among French consumers, but has picked up in...
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Sector Analysis
US Retail Banking: Opportunities and Risks to 2023
The total loan balances outstanding (including credit card, personal loan, and residential mortgage balances outstanding) in the US grew at a compound annual growth rate (CAGR) of 2.5% during 2014-18 to reach $12.9tn. The high level of household debt in the country is a direct outcome of a rise in domestic consumption, which has proved to be the driving force of the country’s economic growth. Credit card balances outstanding was the fastest-growing credit segment. The rising disposable income in the...
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Sector Analysis
Lending Landscape in Australia: Opportunities and Risks to 2023 (including Consumer Survey Insights)
Australia’s total loan balances outstanding (including credit card balances, personal loan balances, and residential mortgage balances outstanding) recorded a healthy compound annual growth rate (CAGR) of 5.7% during 2014–18 to reach A$1,957.0bn ($1,378.9bn). The majority of Australia’s loan balances outstanding come from home loans. However, the improvement in the overall health of the economy, coupled with increasing income levels and declining unemployment, is expected to impact the growth in total loan balances outstanding in the coming years. Additionally, high household...
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Company Insights
Competitor Profile: Nubank
Nubank report provides information and insight into digital bank Nubank, including comprehensive coverage of its products and services, details of important events and milestones, information on its performance and revenue model, and a comparative assessment against key competitors. Nubank leverages the power of financial technologies to create a more customer-centric, efficient, and transparent banking experience. The bank offers a no-fee credit card entirely managed via an app, targeted at millennials and younger generations who prefer digital products and services to...
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Company Insights
Competitor Profile: Chime
This report provides information and insights on Chime, including details of its business and performance; comprehensive coverage of its products and services; a comparative assessment of its main competitors; and key events and milestones in the company's history. Chime is a digital-only bank that was founded in 2013 by Chris Britt and Ryan King. The company’s principle activity is to provide mobile retail banking services in the US. Chime is targeted at young consumers who have low incomes. Its core...
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Company Insights
Competitor Profile: Tide
This report provides information and insights on Tide, including details of its business and geographical presence; comprehensive coverage of its products and services; a comparative assessment of its main competitors; information on its performance, including its open banking model; and its key events and milestones. Founded in 2015, Tide’s principle activity is to provide mobile banking to small businesses in the UK. Tide is designed for time-poor business owners who wish to focus on their work rather than their banking...
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Thematic Analysis
Regulation in Banking and Payment Industry - Thematic Research
Financial services providers carry a heavy compliance burden. It is not unusual for 50% of all spend by incumbent banks to be regulatory-driven. The pandemic has increased that cost further, as banks must now report on a wider range of metrics, while taking on entirely new tasks, such as disbursing government loans. Fair treatment has come into particular focus, with CEOs brought in front of US Senate hearings on a regular basis. This follows at least a five-year period in...
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Analyst Opinions
Capital One - Enterprise Tech Ecosystem Series
Capital One has been focusing on using artificial intelligence, cloud, big data, augmented reality, digital banking, and blockchain to digitally transform its operations. The annual ICT spending of Capital One was estimated at $1.35 billion for 2020. A major share of this spending is earmarked for acquiring software, network and communications, and hardware from vendors. Capital One is a diversified financial holding company that offers a range of commercial and retail banking solutions through its subsidiaries. Its product and service...
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Thematic Analysis
Customer Experience in Banking - Thematic Research
Customer experience is about pragmatic trade-offs, particularly at large incumbent banks operating amid the extraordinary operational demands of COVID-19. Providers cannot do everything. They must prioritize the intersection of what they can do – on time and within budget – and what customers want. The customer’s perception of their provider the sum of all interactions has come into sharp focus in these last 12 months. As firms like Apple and Amazon have demonstrated, real value resides not just in the...
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Company Insights
Canadian Imperial Bank of Commerce – Digital Transformation Strategies
Canadian Imperial Bank of Commerce (CIBC) has been focusing on using artificial intelligence, cloud, blockchain, and online payments to digitally transform its operations. The annual ICT spending of CIBC was estimated at $861 million for 2021. A major share of this spending is earmarked for acquiring software, ICT services and hardware from vendors. CIBC is a provider of personal, small business, and commercial and corporate banking solutions. Under personal banking it offers accounts, overdrafts, credit cards, loans, mortgages, investments, retirement...
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