Enterprise Communications and Collaboration Market Size, Trends, Drivers and Challenges, Vendor Landscape, Opportunities and Forecast to 2027
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Communications and Collaboration Market Overview
The global communications and collaboration market size was pegged at more than $280 billion in 2022. The market is expected to grow at a CAGR of more than 6% during the forecast period (2022-2027). The rapid adoption of remote working among enterprises demands efficient C&C to facilitate working in groups and holding real-time meetings remotely among team members. Growing adoption of unified and cloud-based C&C solutions, and the use of new technologies like AI, and analytics with traditional C&C solutions, will drive growth in the overall C&C market.
Communications and Collaboration Market Outlook, 2022-2027 ($ Billions)
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The ‘Communications and Collaboration Market’ research report provides an executive-level overview of the current communications and collaboration market worldwide, with detailed forecasts of key indicators up to 2027. Published annually, the report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by product/service type and verticals across the large enterprise and micro, small, and medium enterprise (MSME) markets, review of key communications and collaboration market trends, and the technological developments that are shaping the communications and collaboration landscape.
Market Size 2022 | >$280 billion |
CAGR | >6% |
Forecast Period | 2022-2027 |
Product/Service Types | · Mobile Data
· Mobile Voice · Communications Platforms · Enterprise Fixed Voice · Managed IP Telephony Service · Enterprise Social Networking · Collaboration Platforms |
Key Industry Verticals | · BFSI
· Manufacturing · Information Technology · Retail · Government |
Enterprise Size Band | · MSME
· Large Enterprises |
Key Regions | · Asia Pacific
· North America · Western Europe · Middle East and Africa · South and Central America · Central and Eastern Europe |
Leading Companies | · Cisco Systems
· Microsoft · Zoom Video Communications · Salesforce |
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Communications and Collaboration Market Segmentation by Product/Service Types
The global communications and collaboration market is divided across ten product/service types namely:
- Mobile Data
- Mobile Voice
- Communications Platforms
- Enterprise Fixed Voice
- Managed IP Telephony Service
- Enterprise Social Networking and Collaboration Platforms
Communications and Collaboration Market Share by Product/Service Types, 2022 (%)
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Mobile Data Services Represent the Largest Contributor to the Total Communications and Collaboration Market Value
- Mobile Data Services
Mobile data services account for the largest revenue opportunity share in 2022 and will remain the dominant product/service category to reach over $150 billion by 2027 at a CAGR of more than 10% over the forecast period, 2022-2027. Globally, the growth in mobile data services can be attributed to an increase in smartphone subscriptions coupled with growth in data-intensive applications such as image processing, marketing analytics, etc.
Communications and Collaboration Market Segmentation by Vertical
The BFSI sector is the largest end-use market for communications and collaboration. The report analyzes the communications and collaboration market across several industry verticals, including:
- BFSI
- Manufacturing
- Information Technology
- Retail
- Government
Communications and Collaboration Market Share by Vertical, 2022 (%)
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Communications and Collaboration Market Segmentation by Regions
The report also analyzes the enterprise communications and collaboration market across the following six regions:
- Asia Pacific
- North America
- Western Europe
- Middle East & Africa
- South & Central America
- Central & Eastern Europe
Communications and Collaboration Market Share by Region, 2022 (%)
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According to GlobalData’s analysis, Asia-Pacific was the leading regional market, with revenue estimated at more than $100 billion, in 2022. The communications and collaboration market in Asia-Pacific will grow at a CAGR greater than 9% over the forecast period (2022-2027).
Communications and Collaboration Market – Drivers, Trends and Challenges
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Communications and Collaboration Market - Competitive Landscape
The global enterprise communications and collaboration vendor landscape is dominated by prominent international players such as Cisco Systems, Microsoft, Zoom Video Communications, Salesforce, and Google.
Leading Communications and Collaboration Companies
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Scope
The market intelligence report provides an in-depth analysis of the following:
- Communications and Collaboration market outlook by product/service type: Analysis as well as historical figures and forecasts of revenue opportunities from the communications and collaboration product/service type.
- Communications and Collaboration market outlook by enterprise size band: Analysis as well as historical figures and forecasts of revenue opportunities from the enterprise size band perspective.
- Communications and Collaboration market outlook by regions: Analysis as well as historical figures and forecasts of revenue opportunities from a regional perspective.
- Communications and Collaboration market outlook by revenue opportunity: Analysis as well as historical figures and forecasts of revenue opportunities from a regional perspective.
- The vendor landscape: An examination of the positioning of leading players in the communications and collaboration market.
- Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.
Reasons to Buy
- This market intelligence report offers a thorough, forward-looking analysis of global communications and collaboration solution providers, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
- Accompanying GlobalData’s Forecast products, the report examines the assumptions and drivers behind ongoing and upcoming trends in the global communications and collaboration market.
- The report highlights key vertical industries (BFSI, Manufacturing, Information Technology, Retail, Government, etc.), enterprise size bands (Micro, small, medium, large, and very large), and key regions (Asia Pacific, North America, Western Europe, Middle East & Africa, Central & Eastern Europe, and South & Central America)
- With charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
- The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in the global communications and collaboration market.
- The broad perspective of the report coupled with comprehensive, actionable detail will help security hardware & software vendors, service providers, and other communications and collaboration players succeed in the growing communications and collaboration market worldwide.
Microsoft
Zoom Video Communications
Salesforce
Table of Contents
Frequently asked questions
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What was the communications and collaboration market size in 2022?
The communications and collaboration market size was valued at more than $280 billion in 2022.
-
What is the communications and collaboration market growth rate? The communications and collaboration market is expected to grow at a CAGR of more than 6% during the forecast period, 2022-2027.
The communications and collaboration market is expected to grow at a CAGR of more than 6% during the forecast period, 2022-2027.
-
What are the key global communications and collaboration market drivers?
The market for communications and collaboration is expected to grow due to the rapid adoption of remote working among enterprises demands efficient C&C to facilitate working in groups and holding real-time meetings remotely among team members. Growing adoption of unified and cloud-based C&C solutions, and the use of new technologies like AI, and analytics with traditional C&C solutions, will drive growth in the overall C&C market.
-
Which is the leading product/service type segment in the communications and collaboration market in 2022?
Mobile data services was the leading product/service type segment in the communications and collaboration market in 2022.
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Which is the leading vertical in the communications and collaboration market in 2022?
BFSI was the leading vertical in the communications and collaboration market in 2022.
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Which region accounted for the largest communications and collaboration market share in 2022?
The Asia-Pacific region accounted for the largest communications and collaboration market share in 2022.
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Which are the leading communications and collaboration companies?
The leading communications and collaboration companies are Cisco Systems, Microsoft, Zoom Video Communications, Salesforce, and Google.
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