Malaysia Telecom Operators Country Intelligence Report

Powered by

All the vital news, analysis, and commentary curated by our industry experts.

Malaysia Telecom Operators Country Intelligence Report

The Malaysian telecom services market size was valued at $7.7 billion in 2022 and is expected to grow at a CAGR of more than 1% during the forecast period, 2022-2027. This growth will be driven by the Malaysian government’s Jalinan Digital Negara (JENDELA) plan aimed at fiber-optic and 5G network coverage expansion and ongoing 4G and 5G network expansion by telcos to increase mobile broadband service penetration will be key market drivers in the country.

Malaysia Telecom Services Market Outlook, 2022-2027

Malaysia Telecom Services Market Outlook, 2022-2027

To gain more information on Malaysia telecom services market forecast, download a free sample

The Malaysia telecom operator’s country intelligence report provides an executive-level overview of the telecom services market in Malaysia today, with detailed forecasts of key indicators up to 2027. Published annually, the report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by service type and technology/platform across the fixed telephony, broadband, mobile, and pay-TV markets, as well as a review of key regulatory trends.

Market Size (2022) $7.7 billion
CAGR >1%
Forecast Period 2022-2027
Telecom Service Segment Mobile Services, Fixed voice services, Fixed-Broadband Services and PayTV services
Leading Companies CelcomDigi, Maxis, UMobile, Yes, Telekom Malaysia

Malaysia Telecom Services Market Regulatory Highlights

In August 2020, the Malaysian government launched the JENDELA plan, envisioning a wider coverage and enhanced quality of broadband services while preparing the country for the transition towards 5G.

Malaysia Telecom Services Market Analysis by Service

  • Mobile services
  • Fixed services
  • Pay-TV services

Malaysia Telecom Services Market Share by Service, 2022

Malaysia Telecom Services Market Share by Service, 2022

For more service insights on Malaysia telecom services market, download a free report sample

Mobile Services Market in Malaysia – Deep Dive

Mobile subscription penetration of the population in Malaysia will grow during the forecast period. This growth will be driven by the continued rise in mobile subscriptions and growth in in multi-SIM ownership. Smartphone subscriptions will remain the dominant device category over the forecast period.

The Malaysia telecom services market research report offers mobile services segment coverage on following KPIs:

  • Subscription & User Analysis
  • Subscription Analysis by Device Type, Payment Type and Technology Type
  • Churn Analysis
  • Voice & Data Usage Analysis
  • Mobile Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Fixed Services Market in Malaysia – Deep Dive

Fixed broadband penetration of the population will increase during the forecast period, driven by increase in adoption of fiber-to-the-home (FTTH) services and growth in fixed wireless subscriptions.

Fixed broadband lines will increase during 2022-2027 period, supported by growing availability and adoption of high-speed fiber broadband services along with increasing fixed wireless service subscriptions.

The Malaysia telecom services market research report offers fixed services segment coverage on following KPIs:

  • Fixed Voice & Fixed Broadband Penetration Analysis
  • Subscription Trends Analysis by Access Lines
  • Subscription Analysis by Technology
  • Fixed Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Pay TV Services Market in Malaysia – Deep Dive

Pay-TV household penetration in Malaysia will decrease during 2022-2027 period, mainly due to decline in IPTV and DTH subscriptions.

The Malaysia telecom services market research report offers pay-TV services segment coverage on following KPIs:

  • Pay-TV Household Penetration Analysis
  • Subscription Analysis by Technology Type
  • Pay-TV Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Malaysia Telecom Services Market - Competitive Landscape

Following the merger of Celcom and local telco Digi, the combined entity CelcomDigi has emerged into the leading mobile operator in the country in 2022.

Leading Telecom Companies in the Malaysia

  • TM
  • Maxis
  • Celcom
  • Digi
  • Time
  • Astro

Malaysia Telecom Services Market Share by Companies, 2022

Malaysia Telecom Services Market Share by Companies, 2022

 To know more about leading telecom companies in Malaysia, download a free report sample


The country intelligence report provides an in-depth analysis of the following –

  • The demographic and macroeconomic context in Malaysia.
  • The regulatory environment and trends: a review of the regulatory setting and agenda for the next 18-24 months as well as relevant developments pertaining to spectrum licensing, national broadband plans, tariff regulation, and more.
  • Telecom and pay-TV services market outlook: analysis as well as historical figures and forecasts of service revenue from the fixed telephony, broadband, mobile voice, mobile data, and pay-TV markets.
  • The competitive landscape: an examination of the positioning of leading players in the telecom and pay-TV services market as well as subscription market shares across segments.
  • Company snapshots: analysis of the financial position of leading service providers in the telecommunications and pay-TV markets.
  • Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.

Reasons to Buy

  • This country intelligence report offers a thorough, forward-looking analysis of the Malaysia’s telecommunications markets, service providers, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
  • Accompanying GlobalData’s Forecast products, the report examines the assumptions and drivers behind ongoing and upcoming trends in the Malaysia’s mobile communications, fixed telephony, broadband markets, including the evolution of service provider market shares.
  • With more than 20 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
  • The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in the Malaysia’s telecommunications markets.
  • The broad perspective of the report coupled with comprehensive, actionable detail will help operators, equipment vendors, and other telecom industry players succeed in the challenging telecommunications market in Malaysia.

U Mobile
Telekom Malaysia
Astro Malaysia

Table of Contents

Market highlights

Key takeaways, telecom services revenue outlook, revenue CAGR by service type, 2022 service penetration

Demographic, macroeconomic, and regulatory context

Population, nominal GDP, PPP-adjusted GDP per capita, real GDP growth, consumer price inflation, exchange rates

Regulatory context

Regulatory highlights, national digital network, 5G network plan

Telecom market outlook

Total telecom and pay-tv services revenue by category, 2021-2027

Evolution of total telecom and Pay-TV services revenue, 2021-2027

Mobile services market

Mobile service penetration and subscription trends

Mobile subscription and user penetration, 2021-2027

Total mobile subscriptions, 2021-2027

Device adoption trends

Mobile subscriptions by device type, 2021-2027

Handset subscriptions by type, 2021-2027

Payment types and technology trends

Mobile subscriptions by payment type

Mobile subscriptions by technology generation, 2021-2027

Churn and usage trends

Churn, voice usage, data usage

Market share trends

Subscription market shares, 2022

Pre-/postpaid market shares, 2022

MVNO subscription market share, 2022

Service revenue trends

Total mobile services revenue by service, 2021-2027

Mobile services ARPU by payment type, 2021-2027

Fixed services market

Fixed service penetration and subscription trends

Voice telephony and fixed broadband penetration, 2021-2027

Total voice telephony and fixed broadband access lines, 2021-2027

Fixed service penetration and subscription trends

Voice telephony lines by technology, 2021-2027

Broadband lines by technology, 2021-2027

Market share trends

Fixed voice telephony access line market shares, 2022

Fixed broadband access lines market shares, 2022

Fixed service revenue trends

Total fixed service revenue by service category, 2021-2027

Fixed services ARPU by service category, 2021-2027

Pay-TV services market

Penetration and subscription trends

TV and pay-TV household penetration, 2021-2027

Total pay-TV subscriptions by type, 2021-2027

Market share trends

Total pay-TV subscription market shares, 2022

Service revenue trends

Total pay-TV service revenue, 2021-2027

Pay-TV services ARPU by type, 2021-2027

Competitive landscape and company snapshots

Product portfolios and positioning, market share overview

Company snapshot (Telekom Malaysia, Maxis, CelcomDigi)

Additional resources

Baseline forecast assumptions

Data tables


Research methodology

Country Intelligence Report coverage

About GlobalData

Frequently asked questions

Malaysia Telecom Operators Country Intelligence Report standard reports
Currency USD

Can be used by individual purchaser only


Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Undecided about purchasing this report?

Enquire Before Buying Request a Free Sample

Get in touch to find out about multi-purchase discounts
Tel +44 20 7947 2745

Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.

Sample Report

Malaysia Telecom Operators Country Intelligence Report was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:

  • Assess the relevance of the report
  • Evaluate the quality of the report
  • Justify the cost

Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.

Below is a sample report to understand what you are buying

See what our customers are saying

“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS
Kuwait Telecom Operators Country Intelligence Report
$1,295 | April 2024
Equatorial Guinea Telecom Operators Country Intelligence Report
$1,295 | April 2024
Jordan Telecom Operators Country Intelligence Report
$1,295 | April 2024
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at Malaysia Telecom Operators Country Intelligence Report in real time.

  • Access a live Malaysia Telecom Operators Country Intelligence Report dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.