Morocco Cards and Payments – Opportunities and Risks to 2028

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Morocco Cards and Payments Market Report Overview

The annual value of card transactions in the Morocco cards and payments market was $6.3 billion in 2023 and will grow at a CAGR of more than 12% during 2024-2028. Cash remains a strong preference for Moroccan consumers. However, the government and banks are striving to increase awareness levels to encourage electronic payments.

Morocco Card Transactions Outlook, 2023-2028 ($ Billion)

Morocco Card Transactions Outlook, 2023-2028 ($ Billion)

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The Morocco cards and payments market research report provides a detailed analysis of market trends influencing the industry. It provides transaction values and volumes for several payment instruments for the review period. In addition, the Morocco cards and payments market analysis offers information on the country’s competitive landscape, including market shares of issuers and schemes. The report also entails regulatory policy details and provides extensive coverage of any recent changes in the regulatory structure.

Annual Card Transactions Value (2023) $6.3 billion
CAGR (2024-2028) >12%
Forecast Period 2024-2028
Historical Period 2019-2023
Key Payment Instruments ·        Cards

·        Credit Transfers

·        Direct Debits

·        Checks

Key Segments ·        Card-Based Payments

·        E-commerce Payments

·        Alternative Payments

Leading Players ·        Banque Populaire

·        Attijariwafa Bank

·        Bank of Africa

·        Credit Agricole

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Morocco Cards and Payments Market Dynamics

Payment cards are at a nascent stage of development in Morocco. The low uptake of payment cards is due to the country’s high dependence on cash and the limited acceptance of payment cards by merchants. The government has launched financial inclusion initiatives such as introducing instant bank transfers, running financial education programs, and offering basic bank accounts to individuals. As a result, the banked population witnessed a significant increase in 2023. Additionally, with merchants gradually starting to accept payment cards, their share in terms of transaction value and volume increased over 2019–23e. Going forward, a growing e-commerce market, the availability of digital-only banks, the launch of alternative payment solutions, and the rising preference for mobile point-of-sale (POS) solutions are expected to drive electronic payments.

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Morocco Cards and Payments Market Segmentation by Payment Instruments

Cards had the highest share of payment transaction volume in 2023

The key payment instruments in the Morocco cards and payments market are credit transfers, cards, direct debits, and checks. In 2023, cards led the Morocco cards and payments market. Consumers in Morocco are gradually embracing card-based payments. The government and banks are striving to increase awareness levels to encourage electronic payments. By expanding into rural areas and establishing branches and ATMs, the banks are also supporting the government’s financial inclusion programs. The bank’s support coupled with the increase in merchant acceptance, the share held by payment cards increased over 2019–23e.

Morocco Cards and Payments Market Analysis by Payment Instruments (Volume Terms), 2023 (%)

Morocco Cards and Payments Market Analysis by Payment Instruments (Volume Terms), 2023 (%)

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Morocco Cards and Payments Market Segments

The key segments in the Morocco cards and payments market are card-based payments, e-commerce payments, and alternative payments.

E-Commerce Payments: The Moroccan e-commerce market is currently in a growth phase. This can be attributed to the country’s growing smartphone penetration and internet connectivity, coupled with the enhanced security of online transactions. This has resulted in high consumer confidence and participation in e-commerce.

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Morocco Cards and Payments Market - Competitive Landscape

A few of the leading players in the Morocco cards and payments market are Banque Populaire, Attijariwafa Bank, Bank of Africa, and Credit Agricole.

Morocco Cards and Payments Market Analysis by Players, 2023

Morocco Cards and Payments Market Analysis by Players, 2023

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Morocco Cards and Payments Market – Latest Developments

  • In July 2023, Apple Pay was launched in Morocco. The solution allows consumers to make in-store, in-app, and online payments using their Apple devices. Users need to add their payment card details to the Apple Wallet app to make online payments at partner websites as well as contactless payments at partner merchants
  • In February 2022, Mastercard and CIH Bank partnered to launch the CIH Pay mobile app. CIH Bank cardholders can digitize their cards via CIH Pay, which enables cardholders to make contactless payments at merchants.

Segments Covered in the Report

Morocco Cards and Payments Instruments Outlook (Value, $ Billion, 2019-2028)

  • Cards
  • Credit Transfers
  • Direct Debits
  • Check

Morocco Cards and Payments Market Segments Outlook (Value, $ Billion, 2019-2028)

  • Card-Based Payments
  • E-commerce Payments
  • Alternative Payments

Scope

• Bank Al-Maghrib (BAM) (Morocco’s central bank) and the Moroccan Interbank Remote Clearing System launched instant bank transfers in the country on June 1, 2023. The system operates 24 hours a day, seven days a week, 365 days a year. The system currently supports individual fund transfers, which can be initiated via internet banking, mobile banking, and bank branches using the recipient’s account number. Users can transfer a maximum of MAD20,000 ($1,976.97) per transaction, with transfers completed within 20 seconds.

• Alternative payment solutions are gaining traction in the country. Apple Pay was launched in Morocco in July 2023. The solution allows consumers to make in-store, in-app, and online payments using their Apple devices. Users need to add their payment card details to Apple Wallet app to make online payments at partner websites as well as contactless payments at partner merchants. Apple Pay purchases offer a range of authentication methods, including biometrics, passwords, and unique security codes. As of February 2024, Apple Pay is supported by four banks: Attijariwafa Bank, Groupe Credit Agricole du Maroc, CIH, and L’bankalik (Attijariwafa Bank’s digital-only bank).

• Morocco’s ecommerce market has recorded strong growth. To capitalize on this trend, in March 2023, ecommerce platform Jumia launched an initiative to drive ecommerce growth in medium, small, and underserved cities in Morocco. The initiative aims to create awareness of the advantages of ecommerce, train individuals on how to use ecommerce platforms, and help individuals make purchases online. Meanwhile, DP World (a global provider of logistics services) launched its wholesale ecommerce platform DUBUY.com in June 2023.

Reasons to Buy

  • Make strategic business decisions, using top-level historical and forecast market data related to the Moroccan cards and payments industry and each market within it.
  • Understand the key market trends and growth opportunities in the Moroccan cards and payments industry.
  • Assess the competitive dynamics in the Moroccan cards and payments industry.
  • Gain insights into marketing strategies used for various card types in Morocco.
  • Gain insights into key regulations governing the Moroccan cards and payments industry.

Banque Populaire
Attijariwafa Bank
Bank of Africa
Credit Agricole
CMI
Visa
Mastercard

Table of Contents

Executive Summary

Market Overview

Payment Instruments

Card-Based Payments

Ecommerce Payments

Alternative Payments

Payment Innovations

Job Analysis

Payment Infrastructure and Regulation

Appendix

Frequently asked questions

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