TAL Services – Digital Transformation Strategies

Pages: 17 Published: September 12, 2023 Report Code: GDDT0724ES

TAL Digital Transformation Strategies Report Overview

TAL uses big data analytics technologies as a part of its digital transformation strategies. The annual ICT spending of TAL was estimated at $29.3 million in 2023. A major share of this spending is earmarked for acquiring software, hardware, and ICT services from vendors. TAL Services (TAL) a subsidiary of Dai-ichi Life Holdings, is a life insurance specialist. The company offers a diverse range of life insurance, total permanent disability insurance, recovery insurance, and income protection. It also provides coverage for its clients, including life insurance, salary continuance, term life, total, permanent disability, funeral expenses, and critical illness. TAL also offers a range of fund management, superannuation, and financial planning services.

Total ICT Spending 2023 $29.3 million
ICT Spend by Function Communications, Data Center, Network, Application, End-User Computing, Service Desk, and Management
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators
External ICT Spend by Segment ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Networks and communications, Consulting, and Others
Technology Theme Focus Artificial Intelligence, Big Data, Cloud, Robo-Advice and Insurtech

The TAL Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in this report is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, technology introductions, partnerships, and ICT spending among others.

TAL Technology Theme Focus

TAL is utilizing number of emerging technologies including artificial intelligence, big data, cloud, robo-advice and insurtech to enhance operational efficiency and product offerings.

TAL Technology Focus

TAL Technology Focus

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TAL Technology Initiatives

TAL has been involved in several strategic technology partnerships and collaborations, technology developments, and rollouts over the past few years. For instance, TAL rolled out its Claims Assist digital service to more superannuation fund partners to help their members easily manage their claims. The solution complements the services and expertise of TAL’s claims team to enhance the customers’ claims experience by making the process simple, transparent, and quick. Claims Assist employs automation to create efficiencies in the administration of the claims process by simplifying tracking a customer’s claim, allowing them to upload documents, and providing clarity around outstanding information required with regard to the claim.

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TAL ICT Spend by Function

  • Communications
  • Datacenter
  • Network
  • Application
  • End-user computing
  • Service desk
  • Management

TAL ICT Spend by Function, 2023(%)

TAL ICT Spend by Function, 2023(%)

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TAL ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/Consulting firms
  • Specialist outsourcers
  • Systems integrators

TAL ICT Spend by Channel, 2023(%)

TAL ICT Spend by Channel, 2023(%)

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TAL External ICT Spend by Segment

  • ICT services
  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • Network and communications
  • Consulting
  • Others

TAL External ICT Spend by Segment, 2023(%)

TAL External ICT Spend by Segment, 2023(%)

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This report provides:

  • Insight into TAL ‘s technology activities.
  • Insights of its digital transformation strategies and technology center & innovation program.
  • Overview of technology initiatives covering product launches, partnerships, and investments.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets and major ICT contracts.

Reasons to Buy

  • Gain insights into TAL’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various product launches, and partnerships.

Key Players

Arctic Intelligence
Tech Mahindra
Teladoc Health

Table of Contents


– Brief information about the company, its business divisions and its financials

Digital Transformation Strategy                                                      

– A summary of key digital strategies/implementation efforts of the company

Accelerators, Incubators, and Other Innovation Programs      

– Discusses the company’s key strategic units, innovation labs, incubation and accelerator programs dedicated to technology innovation

Technology Focus                                                                                

– Lists the technology themes pertinent to the industry the company operates in and highlights the themes adopted by the company

Technology Initiatives                                                                        

Discussion about all the technology introductions & partnerships the company has entered

Partnership, Network Map                                                             

– A bird’s eye view of all the partnerships/investments/acquisitions that the company has made in the last 3-5 years

ICT Budget and Contracts                                                                 

– The company’s ICT budget segregated into hardware, software, and managed IT services

Key Executives                                                                                     

– Lists key executives and Digital Transformation Executives of the company, typically the key decision makers/influencers

Frequently Asked Questions

The annual ICT spending of TAL was estimated at $29.3 million in 2023.

Network was the leading ICT spending category by function for TAL in 2023.

Internal development and maintenance was the leading ICT spending category by channel for TAL in 2023.

Software (including cloud SaaS) was the leading ICT spending category by segment for TAL in 2023.

The key technological themes in focus for TAL are artificial intelligence, big data, cloud, robo-advice, and insurtech.


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Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

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